In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut’s restaurant tech ecosystem. This role will support our APAC region.
Market Enablement & Technology Strategy
- Partner with franchisees to identify, evaluate, and implement restaurant technology aligned to Pizza Hut's growth ambitions and operational standards
- Ensure local deployments meet global integration, data, and security standards.
- Support markets in building AI-Ready foundations to enable personalised, cross-channel guest and team member experiences.
- Keep an updated record of exisiting market technology, technology contract expiry dates & identify gaos in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals.
Global Domain Ownership
- Act as global lead for one or more of the following restaurant tech domains:
- Labor & Inventory
- Kitchen & Fleet Management
- POS
- Training & People Technology
- Own vendor sourcing, onboarding, performance management, and escalation
- Source "Good, Better, Best" vendor options, especially in markets where Byte-based systems are not viable
- Build and maintain solution playbooks and go-to-market frameworks in your area of expertise
- Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.
Cross-Functional & Gloabl Collaboration
- Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams.
- Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture.
- Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.
Standards, Adoption & Continous Improvement
- Define, promote, and update “Good, Better, Best” expectations for each domain
- Ensure strong adoption and ROI of brand-approved systems
- Identify and share global best practices to accelerate maturity and consistency
- Monitor post-deployment success and advocate for upgrades or new solutions where needed
Value & Impact
- Drive Growth & Experience: Aligns tech solutions with brand strategy to fuel transaction growth and guest satisfaction
- Accelerate Innovation: Identifies scalable solutions that close tech gaps and future-proof operations
- Enable Local Execution: Tailors global standards to local needs, enabling franchisees to grow with consistency
- Strengthen Collaboration: Builds bridges across Ops, Tech, and Franchisee networks to deliver cohesive outcomes
Qualifications & Skills
- Bachelors Degree in IT, Business, or related field (MBA Preferred)
- 7+ years in restaurant, retail, or hospitality technology or implementation
- Japanese and/or chinese language skills preferred but not required
- Expertise in restaurant systems, including POS, labour scheduling, inventory, and/or training platforms
- Strong vendor Management, cross functional collaboration, and communication skills
- Comfortable navigating matrixed, global organizations and influencing across levels
