Job Description
About Us
Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, PortAI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure.
Responsibilities:
- Oversee and ensure smooth daily operations across multiple product types, including equities, ETFs, unit trusts, options, fund and structured products, covering clearing, settlement, custody, corporate actions, and funding-related activities, in accordance with the company’s policies and applicable regulatory requirements.
- Define and track operational KPIs, reporting dashboards, and control metrics to monitor process performance.Identify and resolve operational bottlenecks or risks proactively.
- Establish and implement robust operational risk management procedures to mitigate operational and market risks.
- Develop, maintain, and enhance standard operating procedures (SOPs) to align with industry best practices and operational efficiency.
- Lead and manage back-office system development and enhancement initiatives, working closely with internal stakeholders and technology teams.
- Liaise with external vendors and service providers, including banks, counterparties, custodians, and other partners both locally and internationally.
- Serve as Product Manager for back-office systems, overseeing system functionality, enhancements, and requirements related to margin and operational processes.
- Participate in and support ad-hoc projects and strategic initiatives as required by management.
Requirements:
- Bachelor’s degree in Finance, Business Administration, Accounting, or a related discipline.
- Minimum 7–10 years of relevant experience in brokerage operations, securities operations, wealth management operations or other relevant financial services, with at least 3–5 years in a managerial or supervisory role.
- Strong knowledge of post-trade operations, including clearing, settlement, custody, corporate actions, margin management, and funding processes across products such as stocks, ETFs, unit trusts, options, and structured products.
- Solid understanding of KYC/AML procedures, client onboarding, Accredited Investor (AI) certification, trading access controls, and account lifecycle management.
- Strong risk awareness, with the ability to manage margin exposure, monitor market developments, and identify potential operational risks.
- Familiarity with regulatory requirements and industry practices applicable to brokerage operations and client asset protection.
- Experience in operations system implementation, enhancement projects, or product management for back-office platforms is highly preferred.
- Proven ability to manage cross-functional projects and work effectively with internal teams, technology partners, and external vendors such as banks, custodians, and counterparties.
- Excellent analytical, problem-solving, and organizational skills, with strong attention to detail.
- Strong communication and stakeholder management skills, with the ability to liaise with both local and international partners.
- Self-driven, proactive, and able to work in a fast-paced environment while managing multiple priorities.
