DSP I&E NA Support

Purpose

To support the DSP commercial lead function for Reinvention Partner in market — contributing to offering model development, commercial structuring, pipeline tracking, and deal support across the Reinvention Partner portfolio.

Core Responsibilities

Value Narrative & Offering Commercial Models

Support the articulation of the value case for Reinvention Partner offerings in market, applying SME knowledge to contribute to commercial structure development.

Work with the market lead and offering leads to refine baseline offering models — providing analysis and input on commercial structures.

Contribute pricing analysis and market data to support baseline model development and MU-level adjustments.

Maintain and update offering model documentation to ensure accuracy and consistency across the portfolio.

Offering Speciality

Build deep knowledge of one Reinvention Partner offering area, supporting the development of its commercial playbook under direction of the market lead.

Serve as an informed resource on the commercial architecture of the assigned offering within the market.

Pipeline Oversight & Pivot Monitoring

Maintain up-to-date pipeline data for Reinvention Partner in market — tracking deal size, commercial structure, stage and trajectory.

Track and report on the proportion of deals shifting toward output, outcome and product-based approaches, flagging trends to the market lead.

Support the market lead in identifying and addressing pipeline gaps, as directed.

Contribute analysis to support problem-solving across multiple teams.

Performance & Metrics

Support the tracking and reporting of key financial metrics — revenue, margin, CCI trend — for Reinvention Partner in market.

Help prepare performance reports and monitor reinvention services impact on market trajectory.

Develop working knowledge of financial shaping and pricing implications across the portfolio.

Deal Support

Support the DSP market lead on significant Reinvention Partner opportunities, contributing commercial structuring input and pricing analysis.

Assist in the delivery of commercial guidance and deal support across the pipeline.

Help prepare and deliver training materials on Reinvention Partner playbooks to DSP teams in the market.

Cross-RP & Ecosystem Linkages

Support the identification of where Reinvention Partner intersects with other RPs (SAP, Industry X, ecosystem partners) and contribute to commercial coherence efforts.

Expertise & Experience

Experience: Minimum 8–15 years of experience in commercial, pricing or go-to-market roles.

Depth: Recognised SME with deep knowledge in at least one RP offering area; acts in an advisory role in meetings.

Breadth: Knowledgeable about work performed by immediate team and collaborating teams.

Decision Making

Impact & Risk: Receives direction and feedback from supervisor on priorities on a weekly to bi-weekly basis. Mistakes may result in missing team deadlines and may be escalated to MD. Involved in risk mitigation decisions across multiple teams.

Authority: Responsible for decisions that apply across multiple teams; contributes to business area decisions.

Scope & Complexity

Problem Solving: Provides solutions to problems that apply across multiple teams.

Guidance cadence: Receives guidance bi-weekly to support work completion.

Span: Responsibilities extend across multiple teams' projects and work efforts.

People Management: If applicable: directly supervises up to 10 employees; indirectly supervises up to 55 employees.

Collaboration

Internal: Frequent engagement up to ML5. In meetings: provides project status updates and answers questions on own contribution. Limited exposure to ML4–ML2 (mostly observing, occasionally providing input).

External: Interacts with senior management clients. Supports project status updates and contributes on own area of expertise.

Key Contacts

RP DSP Global Lead

RP Leadership Team

CCO Transformation

Finance Leads

Industry Leads

Market Commercial Leads

Expertise & Experience

Experience: Minimum 8–15 years of experience in commercial, pricing or go-to-market roles.

Depth: Recognised SME with deep knowledge in at least one RP offering area; acts in an advisory role in meetings.

Breadth: Knowledgeable about work performed by immediate team and collaborating teams.

Decision Making

Impact & Risk: Receives direction and feedback from supervisor on priorities on a weekly to bi-weekly basis. Mistakes may result in missing team deadlines and may be escalated to MD. Involved in risk mitigation decisions across multiple teams.

Authority: Responsible for decisions that apply across multiple teams; contributes to business area decisions.

Scope & Complexity

Problem Solving: Provides solutions to problems that apply across multiple teams.

Guidance cadence: Receives guidance bi-weekly to support work completion.

Span: Responsibilities extend across multiple teams' projects and work efforts.

People Management: If applicable: directly supervises up to 10 employees; indirectly supervises up to 55 employees.

Collaboration

Internal: Frequent engagement up to ML5. In meetings: provides project status updates and answers questions on own contribution. Limited exposure to ML4–ML2 (mostly observing, occasionally providing input).

External: Interacts with senior management clients. Supports project status updates and contributes on own area of expertise.

Key Contacts

RP DSP Global Lead

RP Leadership Team

CCO Transformation

Finance Leads

Industry Leads

Market Commercial Leads