At NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.
Our family of preschools and services—including My First Skool, Little Skool-House, Outdoor School Singapore, and Bright Horizons Fund—supports young families and strengthens communities. Whether you’re shaping young minds, driving innovative educational practices, or supporting families, every role here offers the chance to make a genuine difference.
When you join us, you’ll find a supportive community and a dynamic environment that values your unique contributions and helps you realise your potential. Together, let’s enable bright futures for every child and family.
Job Responsibilities
Accounts Receivable (AR) Operations
- Perform monthly GIRO collections by ensuring accurate processing of customer payment deductions and monitoring successful transaction completion
- Manage all Accounts Receivable (AR) functions related to the Chinese Enrichment business upon onboarding, ensuring compliance with established financial procedures
- Maintain accurate, complete, and up-to-date AR documentation and records in accordance with company policies, accounting standards, and audit requirements
Financial Processing & Reconciliation
- Prepare and post monthly journal entries related to GIRO and PayNow transaction charges, ensuring timely and accurate financial reporting
- Process approved write-off requests and prepare the monthly write-off schedule, ensuring proper documentation and reconciliation of outstanding receivables
- Verify, review, and process billing adjustment requests accurately and promptly while maintaining data integrity within the accounting system
Refund & Customer Account Management
- Process customer refund requests efficiently, ensuring compliance with internal approval procedures and timely disbursement
- Monitor and follow up on outstanding refund cases to ensure prompt resolution and maintain a high level of customer satisfaction
Customer Support & Stakeholder Coordination
- Provide timely support to centres by responding to enquiries related to GIRO collections, customer refunds, billing adjustments, and other Accounts Receivable matters
- Liaise with internal stakeholders to resolve payment discrepancies, investigate collection issues, and ensure smooth AR operations
Administrative & Ad-hoc Responsibilities
- Perform any other ad-hoc duties, projects, or process improvement initiatives assigned by the Reporting Officer to support the Finance department's operational objectives
Job Requirements
- Minimum a Diploma/Degree in Accounting or equivalent, with at least 3 years of relevant accounting experience
- Proficient in Microsoft Excel and accounting software, preferably ACCPAC (Sage 300)
- Strong analytical, problem-solving, communication, and interpersonal skills, with attention to detail
- Ability to work independently with minimal supervision while collaborating effectively within a team
- Proactive, quick learner with a positive attitude
