Design and tune scan policies to balance depth (thoroughness) with performance (network impact).
Triage new vulnerabilities(CVEs) as they are released. Prioritize risks using Common Vulnerability Scoring System (CVSS) scores.
Ensure all systems remain compliant with security baselines, regulatory expectations, and internal security policies
Analyse vulnerability reports and recommend actionable remediation steps
User Support & Operations
Provide Level 2 / Level 3support for incidents and service requests
Work with system owners, app support, developers, and infrastructure teams to coordinate patch deployment during pre-approved weekend maintenance window and verify post-patch stability
IT Service Management
Understands ITIL processes for Incident, Problem, Change Management
Create and update tickets with detailed documentation and resolution steps
Maintain SLAs and ensure timely ticket resolution
Documentation & Knowledge Management
Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)
Maintain runbooks for common operational tasks
Required Skills And Qualifications
Singaporeans By Birth only(Public Sector Client)
Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent with at least 2-4 years’ experience in vulnerability management, system programming
Practical experience with vulnerability scanning tools(Tenable or Qualys or Rapid 7).
Ability to interpret vulnerabilities across Windows Server, RHEL, and Network Infrastructure (e.g. Palo Alto)
Participate in 24/7 standby rotation to provide operational support
Preferred Skills And Qualifications
Experience with scripting(PowerShell, Bash, Python) for automation
Experience with Dynatrace
Knowledge of cloud computing(Amazon Web Services preferred)
