Company Description
kuubiik is a global consulting company, headquartered in Singapore, with operations spanning over 150 countries. Specializing in outsourcing and project-based solutions, kuubiik provides tailored business services across multiple functions. The company collaborates with a diverse team of professionals from Asia, Europe, and the Americas. Trusted by renowned brands such as Google, TikTok, HP, and others, kuubiik offers flexible outsourcing models, including hourly and full-time or part-time solutions starting at competitive rates.
Job Overview
One of our clients is seeking a reliable and service-oriented Admin and Customer Service Associate to join one of our client’s team — a Singapore-based religious and community organisation.
This role will support the organisation’s day-to-day administrative and front-facing operations, including handling visitor enquiries, managing registrations for events and activities, and assisting senior members with operational and secretarial support.
The ideal candidate is compassionate, disciplined, respectful, and comfortable working within a structured and values-driven environment. This role requires strong communication skills, attention to detail, and the ability to interact professionally with both visitors and senior members of the organisation.
Key Responsibilities
- Greet and assist community members and visitors on-site
- Handle registrations for events, talks, and activities using Google Forms and spreadsheets
- Manage and respond to general enquiries via email and the organisation’s main phone line
- Provide standard responses for common enquiries and escalate more complex matters when necessary
- Support administrative and secretarial tasks including filing, document preparation, and coordination
- Maintain accurate records and data entry for events and activities
- Assist with day-to-day operational and coordination tasks as directed by senior members
- Support the organisation in maintaining a professional and welcoming environment
Must-Haves
- Bilingual in English and Mandarin (spoken and written)
- Strong communication and interpersonal skills
- Compassionate, respectful, and service-oriented personality
- Comfortable working in a religious and community-focused environment
- Able to follow direction from multiple senior members
- Disciplined, organised, and detail-oriented
- Proficient in Microsoft Word, Excel, and PowerPoint
- Comfortable using Google Forms, spreadsheets, email, and basic digital tools
- Available to work on-site Tuesday to Sunday (Monday off)
Great-to-Have
- Previous experience in a non-profit, religious, or community-based organisation
- Familiarity with Chinese culture or Taoist practices
- Experience in customer service, reception, or public-facing roles
- Background working in structured or hierarchical environments
KPIs for Success
- Accurate and timely registration and data entry for events and activities
- Professional and prompt handling of visitor and community enquiries
- Reliable daily operational and administrative support
- Positive feedback from visitors and senior members
- Ability to work independently with minimal supervision over time
