Execution of Operational business processes for the employee life cycle, including but not limited to the below:
Onboarding
Transfers
Job Changes
Offboarding
Employee/Manager inquiries
First point of contact for all People related queries and process requirements
Play a role in continuously improving People Operations methodologies, processes, workflow and automation
Partner effectively with stakeholders across HR/People and in other departments on BAU, projects and team/department goals
Collaborate with Global Service Center (GSC) on the transition of work, process design and ongoing projects
Act as escalation point for GSC
Partner with HR Business Partners on the transition of work by evaluating current process, design necessary process changes, creating/updating materials, establish timelines and global communication plans
Analyze and report HR data to proactively identify and address trends and issues
Qualifications/Skills Required
Demonstrated ability to partner / collaborate within and outside of HR
Commercial approach with an interest in the business, the environment and its people
Detail oriented; demonstrates thoroughness and strong ownership of work
Strong knowledge of MS Outlook, Word, Excel and PowerPoint
Outstanding verbal and interpersonal skills, with poise and confidence to interact with and influence clients at all levels
Ability to adapt in a fast paced, high pressure, constantly evolving environment with sense of urgency and good time management
Ability to problem solve creatively with a proficiency in data analytics
Demonstrate judgment and integrity in sensitive situations
Demonstrate conviction in your ideas and ability to drive solutions
