Assist in the in-depth analysis of the business requirements and IT solutions specifications
Provide analysis to support the development of proposed solutions and assist in preparing the proposals
Analyse the proposed solutions to identify any enhancement opportunities to resolve any performance gaps
Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
Keep proper documentation of detailed specifications and solution enhancements
Document and manage any change in requests of projects and calculating the associated costs
Assist in the implementation of new solutions by coordinating User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan
Escalate any issues to relevant team members for resolution
Run user training sessions
Assist Project Managers in project matters
Job Requirements
Degree in Information technology or any relevant discipline
Strong written, interpersonal and communication skills
Planning Experience
Stakeholder Management, Negotiation & Communication Skills