The Senior Executive (Credit Control) is responsible for overseeing and executing credit management functions to ensure timely collection of rental and related receivables at Mayang Mall, Kuala Terengganu. This role is critical in minimizing credit risk exposure, improving cash flow and maintaining healthy tenant account status. Key focus areas include effective monitoring of accounts receivable, proactive follow-up on outstanding payments, accurate reporting and strict adherence to the company's credit control policies and procedures. The role supports the Finance Department in ensuring financial accuracy and operational efficiency.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave

高級信貸主管負責監督執行信貸管理職能，以確保瓜拉登嘉樓瑪揚購物中心及時收回租金及相關應收款項。該職位對於最大限度地降低信貸風險敞口、改善現金流和維護良好的租戶帳戶狀況至關重要。主要職責包括有效監控應收帳款、主動跟進未付款項、準確報告以及嚴格遵守公司信貸控制政策和程序。該職位協助財務部門確保財務準確性和營運效率。

福利待遇

• 彈性的工作時間
• 醫療保險
• 個人休假

Serikandi Group of Companies

Company: YANUR TRADING COMPANY SDN BHD

Position: Cost Control Executive

Reporting to:  Corporate Finance Manager

Department: Corporate Finance & Accounts

Location: Kuala Belait.

Purpose of the Position:

Responsible for overseeing the financial operations of the group while ensuring strong cost control and financial discipline across all divisions including retail supermarkets, wholesale distribution, poultry farming, and distribution supply operations.

Key Responsibilities:

1. Financial Management & Reporting

I. Monitor and analysis financial performance including sales, gross margins, operating expenses, and profitability.

II. Ensure accuracy of accounting records and compliance with financial reporting standards.

2. Budgeting & Financial Planning

I. Assistance in annual budgets and financial forecasts for all divisions with a proper cost analysis.

II. Support management in strategic planning and financial decision making.

3. Cost Control & Cost Management

I. Develop and implement cost control systems across all business divisions.

II. Monitor operational expenses including procurement, logistics, labour costs, utilities, and administrative overheads.

III. Conduct cost analysis for retail operations, warehouse management, poultry farming, and Wholesale operation.

IV. Establish and monitor cost benchmarks and KPI to track division performance.

V. Identify areas of cost leakage and recommend corrective actions.

VI. Work with division heads to implement cost reduction initiatives.

VII. Monitor cost per unit metrics such as cost per product, cost per delivery, and cost per production cycle.

4. Operational Cost Analysis 

I. Analyze operational costs across retail outlets, wholesale operations, and production units.

II. Review inventory carrying costs, wastage, shrinkage, and stock losses.

III. Evaluate supplier pricing and procurement cost structures.

IV. Evaluate the performance of division, products and brands and provide independent observations.

V. Monitor procurement activity and cost analysis.

VI. Provide financial insights to improve pricing strategies and margin performance.

5. Investment & Project Evaluation

I. Conduct financial feasibility studies for new business projects and capital investments.

II. Develop financial models including IRR, NPV, and payback analysis.

III. Monitor financial performance of expansion projects and capital investments.

6. Internal Control & Risk Management

I. Establish and enforce financial control procedures across all divisions.

II. Strengthen inventory control systems in retail outlets, warehouses, and farm facilities and minimize the stock loss to bare minimum.

III. Ensure proper approval processes for expenditures and procurement.

IV. Monitor standard operating procedures for financial operations.

V. Supervise finance and accounting staff across the organization.

VI. Ensure timely and accurate financial reporting.

VII. Provide training and guidance to improve financial discipline across departments.

VIII. Monitor Shrinkage loss and spoilage across all division due by stock variance analysis.

IX. Frequent monitoring of Dead stock and slow moving stocks.

Preferred Industry Experience:

• FMCG trading and distribution

• Retail supermarket operations

• Poultry or food production businesses

• Supply chain and logistics operations

Key Knowledges & Skills Ability:

• Financial planning and analysis

• Cost control and operational cost management

• Budgeting and profitability management

• Financial modelling and investment analysis

• Strong analytical and decision-making skills

• Leadership and cross-functional coordination

Perks & Benefits

• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

塞里坎迪集團公司

公司：YANUR TRADING COMPANY SDN BHD

職位：成本控制主管

報告對象：公司財務經理

部門：公司財務與會計

地點：瓜拉貝萊特。

職位目標：

負責監督集團的財務運營，同時確保所有部門（包括零售超市、批發分銷、家禽養殖和分銷供應業務）都實行嚴格的成本控制和財務紀律。

主要職責：

1. 財務管理與報告

一、監控及分析財務業績，包括銷售額、毛利率、營運費用及獲利能力。

二、確保會計記錄的準確性並符合財務報告準則。

2. 預算與財務規劃

一、協助各部門編製年度預算及財務預測，並進行適當的成本分析。

二、協助管理階層進行策略規劃及財務決策。

3. 成本控制與成本管理

一、在所有業務部門開發及實施成本控制系統。

二、監控營運費用，包括採購、物流、人力成本、水電費及管理費用。

三、對零售營運、倉儲管理、家禽養殖及批發營運進行成本分析。

IV. 建立並監控成本基準和關鍵績效指標，以追蹤部門績效。

五、找出成本洩漏點並提出矯正措施。

六、與各部門主管合作，實施成本削減計畫。

VII. 監控單位成本指標，例如每件產品的成本、每次交付的成本和每個生產週期的成本。

4. 營運成本分析

一、分析零售店、批發業務及生產部門的營運成本。

二、審查庫存持有成本、損耗、縮水和庫存損失。

三、評估供應商定價及採購成本結構。

IV. 評估部門、產品和品牌的績效，並提供獨立觀察。

五、監控採購活動及成本分析。

VI. 提供財務見解，以改善定價策略和利潤率表現。

5. 投資與專案評估

一、對新業務項目及資本投資進行財務可行性研究。

二、建立財務模型，包括內部報酬率 (IRR)、淨現值 (NPV) 和投資回收期分析。

三、監控擴張項目及資本投資的財務績效。

6. 內部控制與風險管理

一、在所有部門建立和執行財務控製程序。

二、加強零售店、倉庫及農場設施的庫存控制制度，將庫存損失降至最低。

三、確保支出及採購的適當審批流程。

四、監督財務運作的標準作業程序。

五、監督整個組織的財務和會計人員。

六、確保及時、準確地進行財務報告。

七、提供培訓和指導，以提高各部門的財務紀律。

VIII. 透過庫存差異分析，監控各部門的損耗和變質。

IX. 經常監控滯銷庫存和周轉緩慢的庫存。

優先考慮的行業經驗：

• 快速消費品貿易與經銷

• 零售超市經營

• 家禽或食品生產者

• 供應鏈和物流營運

關鍵知識和技能能力：

• 財務規劃與分析

• 成本控制與營運成本管理

• 預算和獲利能力管理

• 財務建模與投資分析

• 較強的分析與決策能力

• 領導力和跨職能協調

福利待遇

• 附近公共交通
• 醫療保險
• 開放文化
• 個人發展機會
• 有薪培訓和發展

The Regional Controls and Setup Lead – Southeast Asia (SEA) will act as the primary point of contact for Project Controls, Performance, and Project Setup across SEA markets (e.g., Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines).

This role is responsible for driving consistency and excellence across a multi-country environment, ensuring project setup and controls align with both global standards and local regulatory/business requirements. The individual will serve as a trusted advisor to regional leadership, country teams, and clients, providing strategic direction across the full project lifecycle.

Key responsibilities include:

• Championing best practices in project controls across diverse SEA markets, adapting frameworks where necessary for local conditions
• Ensuring standardisation of project setup, governance, and reporting while balancing country-specific needs
• Supporting pursuit, proposal, and delivery phases of major projects across the region
• Embedding robust controls (cost, schedule, risk, performance) to enhance predictability and delivery outcomes
• Providing data-driven insights and regional benchmarking to support decision-making
• Acting as a regional interface between global standards and local execution teams
• Building strong relationships with clients, partners, and industry bodies across SEA
• Contributing to thought leadership and regional market positioning in major project delivery

Sr TQA Executive (Training & Quality Assurance)

About EPOS

Backed by Ant International, a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a Senior TQA Executive (Training & Quality Assurance) to drive training effectiveness and quality excellence across customer service operations. This role is responsible for evaluating training delivery, assessing trainer performance, identifying operational gaps, and ensuring new hires are equipped to deliver high-quality customer support across voice, chat, and email channels. The ideal candidate is analytical, detail-oriented, and passionate about continuous improvement within customer experience operations.

Key Responsibilities

• Conduct audits and evaluations of customer service training sessions across voice, chat, and email support channels
• Assess trainer effectiveness and provide structured, actionable feedback to improve training delivery standards
• Identify gaps between training outcomes and actual operational performance, and recommend improvement initiatives
• Collaborate closely with Customer Service, Training, and QA teams to enhance overall service quality and training effectiveness
• Monitor and evaluate new hires’ post-training performance and onboarding readiness
• Facilitate calibration sessions to ensure consistency and alignment in training and quality evaluations
• Analyze operational metrics such as CSAT, QA scores, productivity, and error trends to drive data-backed improvements
• Support the continuous enhancement of training materials, SOPs, knowledge bases, and quality frameworks
• Participate in process improvement initiatives to strengthen customer experience and operational efficiency

Key Requirements

• Minimum 3 years of experience in Customer Service, Training, Quality Assurance, or related operational support functions
• Strong understanding of customer service operations, including voice, email, and chat support environments
• Experience in training audits, coaching, quality evaluations, or performance management
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and stakeholder management skills
• Detail-oriented with the ability to identify performance gaps and improvement opportunities
• Able to work independently in a fast-paced and dynamic environment
• Experience within fintech, payments, e-commerce, or contact center environments will be an added advantage

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Role purpose

The Financial Services Researcher is responsible for producing high quality enhanced due diligence reports for financial services clients. He/she will be responsible for producing clear, analytical and exceptionally well-written reports which help financial services Clients in the Asia Pacific region meet compliance and regulatory requirement.
He/she will be responsible for a range of tasks, including conducting in-depth research of public records such as media articles, corporate records, litigation and regulatory filings, social media sites, and compliance databases; engaging in discreet interviews to gather information around companies’ and individuals’ reputation and develop intelligence on specific topics and industries; producing enhanced due diligence and research reports to support major banking transactions such as IPOs and debt issuance. He/she will support the work of his/her line manager in training, managing internal and external resources in order to complete enhanced due diligence projects for financial institutions in a timely and effective manner.

Role tasks and responsibilities

• Project management of enhanced due diligence assignments for financial services clients
• Conduct public records research and discreet interviews to gather intelligence surrounding companies and individuals
• Conduct research into specific topics and issues and draft summaries and findings in situations where contentious issues arise, either as part of a team or independently, depending on the requirement of the situation
• Produce high-quality research reports for financial institution clients  
• Assist in the proposal process, conduct scoping research, and communicate with clients to understand their requirements
• From time to time, communicate directly with the clients, which primarily include members of the compliance or internal control departments of financial institutions, in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Assist his or her managers in developing and expanding the pool of research resources and subcontractors of Control Risks in the region
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards

• Engage with colleagues across Control Risks to address client queries
• Regional research initiatives
  Interact regularly with researchers, supervisors, managers, and the Quality Assurance team to provide support and feedback on VANTAGE work
  Participate in discussions with other members of the VANTAGE team and Control Risks Group on potential service/product improvement

Essential

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in written and spoken Mandarin and English is essential
• Experience in writing, researching and reviewing/editing research reports; demonstrated excellence in research, writing and editing in Mandarin and English
• Strong knowledge of open source research techniques
• Good communication skills; ability to think on one’s feet and engage with individuals of different levels of seniority and from different backgrounds, to obtain information
• Ability to think critically and solve problems
• Strong knowledge of the socio-political environment in APAC
• Proven ability to meet project deadlines and perform well under pressure

Preferred

• Experience executing and managing enhanced due diligence projects for financial institution clients
• Experience engaging with international clients, preparing written proposals, providing verbal updates, and answering follow up questions and queries
• Fluency in Bahasa as an additional language

The Financial Services ARM is responsible for the quality of enhanced due diligence reports produced for financial services clients. He/she will be responsible for a team of researchers to ensure that they produce clear, analytical and exceptionally well-written reports which help financial services Clients in the Asia Pacific region meet compliance and regulatory requirement.

He/she will be responsible for a range of tasks, including conducting scoping research, preparing proposal drafts, engaging with financial services clients to understand their requirements and answer follow up questions, managing enhanced due diligence reports to support major banking transactions such as IPOs and debt issuance, conducting desktop research and discreet interviews himself/herself, and reviewing and finalizing the reports drafted by junior researchers. He/she will also be responsible for overseeing the professional growth and development of his/her team members, and providing guidance and training to their work. He/she will support the work of his/her line manager in training managing internal and external resources in order to complete enhanced due diligence projects for financial institutions in a timely and effective manner

Project management of enhanced due diligence assignments for financial services clients

• Ensure that the enhanced due diligence reports produced by Scaled Diligence for its financial institutions clients are properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Assist in the proposal process, conduct scoping research, and communicate with clients to understand their requirements
• Manage projects of varying scale, finalize reports and organize research team in answering following up questions from financial institution clients
• Communicate directly with the clients, which primarily include members of the compliance or internal control departments of financial institutions, in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) enhanced due diligence reports, ensuring projects are of high quality and meet Clients’ specifications
• Conduct research into specific topics and issues and draft summaries and findings in situations where contentious issues arise, either as part of a team or independently, depending on the requirement of the situation
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues across Control Risks to address client queries

People Management

• Manage a team of researchers or senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support his/her line manager in recruiting new researchers

Regional research initiatives

• Interact regularly with researchers, supervisors, managers, and the Quality Assurance team to provide support and feedback on Scaled Diligence work
• Participate in discussions with other members of the Scaled Diligence team on potential service/product improvement

Essential

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• 3 to 5 years of experience in executing and managing enhanced due diligence projects for financial institution clients, in particular pre-IPO due diligence projects
• Good understanding of the requirement of financial institutions clients in APAC, including research methodologies, work scope, timeline, and special requirements
• Experience engaging with financial services clients regarding due diligence assignments, and organizing research teams to address follow up questions from the clients
• Full fluency in written and spoken Chinese and English is essential
• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in Chinese and English
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Proven ability to meet project deadlines and perform well under pressure  

Preferred

• Experienced working in a capacity similar to that of a Research Supervisor in a due diligence or investigative research firm
• Strong knowledge of the socio-political environment in greater China

ABOUT US

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Main Responsibilities (Project 1) : 3PL Partnership Audit

1. Audit Documentation Management

• Collate, scan, and index all official correspondence (emails/letters) related to the audit.

2. Audit Calendar & Logistics

• Schedule and send reminders for audit team meetings and follow-up sessions with 3PL stakeholders.

3. NCR and Finding Log Admin

• Transfer handwritten/initial audit findings (Non-Conformance Reports - NCRs) into the master digital log.

Main Responsibilities (Project 2) : Integrated Management System (IMS) (ISO 9001, 45001, 14001)

1. Calendar Management

• Ensure manage calendar for all matters related IMS discussion.

2. Records Retention Tracking

• Conduct housekeeping of records, ensuring retention periods for QA/Safety/Environment records are tracked and met.

3. Compliance Register Admin

• Assist in updating the master list.

Main Responsibilities (Project 3) : CTO Audit

1. Audit Records Housekeeping

• Responsible for the end-to-end documentation management of all audit records: collating, scanning, and indexing the audit report, audit notification, audit evidence (site visit photos, checklists), and follow-up communication.

2. Calendar Management

• Manage the official audit calendar, scheduling key meetings, site visits, follow-up reviews, and internal prep sessions, ensuring zero conflicts.

3. Evidence Traceability

• Create and maintain a simplified matrix linking specific audit findings to the corresponding piece of stored evidence (e.g., linking a finding to a specific file path and document version).

Qualifications :

These are minimum-requirement skills and a ‘must-have’ for the role :

• Pursuing or completed a Diploma/Degree in Business Administration, Logistics, Quality Management, or a field with a strong data/IT component.
• Proficiency in Google Office, Microsoft Office (Excel, Word), Intermediate-level Excel, strong organizational skills, and excellent attention to detail.
• Available for a minimum internship period of 6 months (6–12 months preferred).
• Good written and spoken English proficiency.
• Strong sense of responsibility, discipline, and work ethic.
• Willingness to learn and follow structured procedures.
• Ability to manage multiple basic tasks and timelines effectively.
• High attention to detail and accuracy.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Due to the rapid growth of our Scaled Diligence Programmes business, Control Risks is seeking a candidate with strong initiative to oversee all aspects of project delivery and business administration. The individual will be responsible for providing operational support in accordance with all project and company policies and procedures, as well as establishing and streamlining processes to drive efficiency and accelerate growth.

Client project coordination

• Onboarding new clients in line with internal business requirements
• Provide first level of client task management, processing client orders and recording them in internal system.
• Support the delivery management team with general day-to-day operational tasks and address issues when they arise.

Financial support

• Assist finance team in local office with client invoicing and administration
• Work with global ops team to support monthly revenue reporting
• Process expenses for Head of Sales (APAC)

Operational support

• Timesheet reporting
• Support with operational requests from the SDP team
• Assist with the preparation of client contracts and administration 
• Generate client reports 
• Raising POs for APAC
• Onboarding/off boarding new joiners in APAC/globally
• Ad-hoc tasks when required

Essential

• Experience in Microsoft Office – especially Excel
• Full fluency in English and Mandarin
• Attention to detail
• Excellent time management and prioritisation
• Confident to raise concerns and discuss solutions
• Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts

Preferred

• Education or work experience in compliance sector
• Prior experience of using internal enterprise systems
• Educated to degree level is desirable

About the Job

We are looking for an independent, strategic, and flexible mid-level Legal Counsel who will thrive in a fast-paced and dynamic environment.

This position reports into and will work closely with senior counsel supporting the company’s professional services offerings, assisting with client deal negotiations and agreements across APAC. This role is ideal for a commercial lawyer with strong drafting capabilities who enjoys hands-on contract negotiation and drafting work in a collaborative in-house setting, providing practical and business-focused guidance and support to internal business stakeholders as well as working alongside other regional legal teams.

The role requires a balance of legal expertise, commercial acumen, and strong stakeholder engagement, and the ability to apply the law to novel situations and to find pragmatic and creative solutions to business issues where appropriate.

Role tasks and responsibilities

• Draft, review, and negotiate commercial contracts, including client service agreements and vendor contracts. You will be expected to join negotiations with internal teams and clients on commercial contracts and other legal agreements, concluding commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Liaise with account managers and regional business line leads, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Advise on regulatory obligations affecting business across APAC. Ensure compliance with local requirements relating but not limited to data privacy (e.g., PDPA), anti bribery, competition laws. Implement global legal/compliance policies at the regional level and ensure local adaptations where necessary.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.

Role requirements

• 6-10 PQE lawyer, ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in Malaysia or any other Commonwealth jurisdiction.
• Experience reviewing, drafting, and negotiating commercial contracts, particularly service agreements. Good familiarity with data protection, intellectual property, HR and general corporate law is a huge plus.
• Have a good eye for detail, as well as an ability to understand the bigger picture.
• Proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.
• Comfortable working closely with senior counsel while managing day-to-day contracting tasks independently.
• Ability to work in English at a high professional level (both written and verbal). Other language skills (Mandarin, Bahasa, Vietnamese, Japanese) are desirable but not essential.

As a Quality Control Inspector, you'll be reporting to an Inspection Team Leader and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

• Check email daily in order to receive inspection documents and guidelines;
• Attend inspections on time and communicate with supplier in a professional way;
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
• Fulfill inspection reports according with company procedures and time lines.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Design test cases and sets of test cases to cover test conditions and documentation
• Responsible to perform manual and automation testing
• Manage all issues and defects that arise during testing and ensure all of them are resolved in a timely manner
• Schedule test executions in order to meet the project timeline
• Prepare user guide/ system guide and provide training for new/changes of functional to system support team

WHAT WE EXPECT OF YOU:

• At least 2 years work experience, preferably in a startup environment
• Experience in testing tech application and system
• Familiarity with automated testing tool & test script
• Exposure to API and web technologies
• Able to detect defects and familiar with JIRA and Confluence

Job Title:  Quality Assurance Intern

Location: Wisma Capital A, Level 5, Wisma Tune, 19, Lorong Dungun, Bukit Damansara, 50490 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Type: Internship (Full-time)
Duration: min 3 months
Reports To: Product Manager

About the Role:

As a QA Intern, you will gain hands-on experience in ensuring the quality and reliability of our products. You’ll work closely with the engineering team to design, execute, and maintain test cases, automate testing processes, and contribute to the overall improvement of our software quality. This role is an excellent opportunity to apply QA concepts in a real-world environment, sharpen your technical skills, and learn industry best practices in software testing and automation.

Key Responsibilities:

• Assist in creating and maintaining automated test scripts for web and/or API testing.
• Support regression testing and continuous integration pipelines.
• Document and execute test cases, report defects, and collaborate with the team to resolve issues.
• Participate in code reviews and contribute to improving test coverage.
• Document test results and provide feedback on application usability and performance.
• Learn and apply QA best practices in a real-world product environment.

Requirements:

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Basic understanding of QA concepts, SDLC, and STLC.
• Familiarity with at least one programming language (e.g., Java, JavaScript, or TypeScript).
• Exposure to automation frameworks (e.g., Selenium, Playwright, Karate) is a plus.
• Knowledge of REST APIs and tools like Postman is desirable.
• Strong problem-solving skills and eagerness to learn.
• Good communication and collaboration skills.

Bonus (Nice to Have):

• Experience with version control systems (e.g., Git, GitHub, GitLab).
• Familiarity with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI.
• Exposure to Agile or Scrum development methodologies.
• Basic understanding of database queries (SQL).
• Prior internship, academic project, or coursework involving QA or test automation.
• Curiosity for new technologies and a passion for building reliable, user-friendly products.

Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven.

The Associate Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our clients protect their integrity and reputation.

S/he will also support the Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner. 

The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, people management skills and has excellent communication, writing and interpersonal skills.

People Management

• Manage a team of researchers and senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support the Research Manager in recruiting new researchers

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration

Regional research initiatives

• Assist Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
• Provide continual training and cascade updates to the VANTAGE methodology and approach
• Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
• Interact regularly with other Team Leads and Associate Research Managers to provide support and feedback on VANTAGE work
• Participate in discussions with other Team Leads and Associate Research Managers to provide insight on potential service/product improvement

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in English written and spoken is essential

• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in managing projects, especially where the project team is spread across several locations
• At least 1-2 years’ experience in line management
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines

Preferred

• Knowledge of software-based case management solutions
• Experience in a compliance team in a financial institution or a corporate setting
• Knowledge of other languages and the socio-political environment in the region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

• Execute manual test cases and report defects with clear documentation.

• Perform functional, regression, integration, user acceptance (UAT), and end-to-end testing.
• Analyze complex software systems to identify root causes of issues.
• Collaborate with cross-functional teams throughout the Agile/Scrum development process.
• Prepare and deliver detailed reports on testing progress, defect status, and test coverage.
• Participate in daily stand-ups, sprint planning, and retrospectives.
• Recommend and implement process improvements to enhance QA effectiveness.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

• 2 – 5 years of professional experience in software testing or a similar QA role.
• Proven experience in Automate & manual testing for web, mobile, and API platforms.
• Proven experience in preparing coding for automation test in JavaScript/TypeScript.
• Strong analytical and problem-solving abilities.
• Good command of English communication, both written and verbal.
• Self-motivated, detail-oriented, and results-driven.
• Experience with Playwright or Cypress is an advantage.
• Domain knowledge in finance, healthcare, or e-commerce is a plus.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.