Market Research & Insights

• Research education, employment, career, and industry trends, especially in Australia and relevant international markets.
• Analyse target audiences including students, job seekers, graduates, parents, education providers, and employers.
• Gather insights on job demand, salary ranges, hiring trends, course demand, and skills needed across industries.
• Must be comfortable using ChatgGPT or Claude or Notebook LM 
• Research competitors, market positioning, user needs, and marketing opportunities.
• Summarise findings clearly so the team can use them for campaigns, product decisions, and business development.

Marketing Data Administration

• Enter, clean, verify, and update marketing-related data across spreadsheets, databases, or internal systems.
• Cross-check information related to job vacancies, locations, industries, course categories, institutions, and employer demand.
• Help maintain accurate lists for campaigns, outreach, research, and reporting.
• Identify missing, duplicated, outdated, or inconsistent data.
• Support the team in turning raw research into organised, usable insights.

Content & Campaign Support

• Assist with ideas for social media posts, landing pages, email campaigns, blog topics, and promotional materials.
• Help create simple drafts for marketing copy, captions, campaign messages, and user-facing content.
• Support campaign planning by researching audience pain points, benefits, and key messages.
• Help communicate Yuzee’s mission in a clear, simple, and engaging way.
• Assist with content that explains education pathways, career options, job trends, and platform benefits.

Creative Design Work

• Assist in creating design concepts for web pages, app screens, posters, social media visuals, or marketing materials.
• Use tools such as Figma, Canva, Adobe XD, or similar platforms to support visual ideas.
• Brainstorm and visualise simple designs that improve user engagement and communication.
• Support the team with basic UI/UX ideas for marketing pages, campaign flows, or user journeys.
• Help ensure designs are clear, modern, user-friendly, and aligned with Yuzee’s brand direction.

Product & User Understanding

• Help research how users search for education, jobs, internships, training, and career pathways.
• Assist in identifying what motivates users to sign up, apply, compare options, or engage with a platform.
• Support the team in improving how Yuzee explains its value to different user groups.
• Help collect and organise insights that can improve onboarding, landing pages, campaigns, and user communication.

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. 

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

Planner 2 - Production Control

We are seeking an experienced Planner 2 to join our Production Control team. In this role, you will be responsible for developing and maintaining production schedules, optimizing inventory levels, and ensuring efficient coordination between planning, production, and supply chain functions. You will play a critical role in meeting customer demand while minimizing costs and maximizing operational efficiency.

Key Responsibilities:

• Develop and maintain accurate production schedules based on demand forecasts, inventory levels, and production capacity
• Monitor and analyze production metrics, identifying bottlenecks and recommending process improvements
• Coordinate with production, procurement, and logistics teams to ensure timely material availability and on-time delivery
• Prepare and present production reports, forecasts, and performance dashboards to management
• Collaborate with sales and customer service teams to address demand changes and special requests
• Utilize planning software and systems to track production status and generate scheduling reports
• Support continuous improvement initiatives to enhance planning accuracy and operational efficiency
• Communicate effectively with cross-functional teams to resolve scheduling conflicts and production issues

We're looking for a detail-oriented and analytical Planner 2, Production Planning to join our production planning team in Petaling Jaya, Malaysia. In this role, you will be responsible for developing and executing production schedules that optimize our manufacturing operations while ensuring efficient resource utilization. You will work collaboratively with cross-functional teams to analyze demand forecasts, manage inventory levels, and drive continuous improvement in our production processes.

• Develop, maintain, and update production schedules based on demand forecasts, inventory levels, and manufacturing capacity
• Analyze production data and key performance indicators (KPIs) to identify trends, bottlenecks, and opportunities for optimization
• Coordinate with manufacturing, supply chain, and procurement teams to ensure alignment on production plans and timelines
• Monitor inventory levels and adjust production plans to balance supply and demand effectively
• Prepare comprehensive production reports and performance analysis for management review
• Manage and maintain production planning systems and databases to ensure data accuracy and accessibility
• Identify and resolve production constraints and scheduling conflicts in a timely manner
• Support capacity planning initiatives and resource allocation strategies
• Collaborate on continuous improvement projects to enhance production efficiency and reduce costs
• Communicate production status updates and forecasts to relevant stakeholders

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

You will:

• Support the execution of marketing campaigns, coordinating timelines, tracking deliverables, and ensuring smooth rollout across social, email, website, in-app, offline, and partnership channels.
• Manage day-to-day social media operations, including content scheduling, caption writing, community management, and monitoring engagement trends.
• Drive community-building efforts, engaging users across platforms, supporting community conversations, and helping shape a strong user base for YouTrip.
• Assist in content creation, including drafting copy, coordinating with designers and creators, supporting basic photo/video shoots, and preparing assets for social, EDM, blog, and in-app content.
• Coordinate influencer and partnership activities, including liaising with creators, managing deliverables, and compiling performance results.
• Support marketing events and offline activations, handling logistics, vendor coordination, and on-ground execution.
• Conduct research and insights gathering, including competitor monitoring, trend spotting, and identifying cultural moments relevant to campaigns and community engagement.
• Prepare performance reports, tracking social analytics, campaign metrics, influencer outputs, and other key KPIs to support decision-making.
• Collaborate cross-functionally with Product, Data, Customer Support, and regional teams to ensure marketing initiatives remain aligned and well-executed.
• Support all ad-hoc related marketing tasks required by the Marketing Lead.

You are:

• A Budding Marketing Specialist (2–3 Years Experience): you have hands-on experience supporting marketing campaigns, managing social calendars, coordinating creators, and keeping multiple workstreams moving. You’re hungry to grow in a fast-paced, high-impact environment.
• Digitally Fluent: you’re comfortable navigating modern marketing tools including:

• Social & content: Instagram, TikTok, YouTube, Facebook
• Scheduling: Meta Business Suite, TikTok Ads Manager, or similar tools
• Creative: Canva (Figma/Adobe Illustrator/Photoshop is a bonus)
• Analytics: Google Analytics, Meta Insights, TikTok Analytics
• CRM: Mailchimp, or similar email campaign tools
• CMS: WordPress or similar website management platforms
• Community platforms: Telegram, WhatsApp, or similar community platforms

• A Creative Storyteller: you enjoy crafting content that’s visually engaging, trend-aware and tailored to relevant audiences. You understand what drives engagement and how to communicate with clarity and flair.
• A Meticulous Executor: you’re organised, detail-oriented, and reliable. You manage timelines well, track deliverables across campaigns, creators, and events, and take pride in getting things done right.
• A Collaborative Team Player: you work well with cross-functional teams (Product, CS, Data) and communicate clearly, proactively and respectfully.
• A Self-Starter with Hunger to Learn: you experiment, propose ideas, explore new tools, and never hesitate to roll up your sleeves. You’re excited to help build YouTrip’s presence in the market.
  

We are looking for a software engineering intern to develop and maintain test management software for our HDD Validation Engineering team.

Essential Duties and Responsibilities

• Develop features for our self-hosted web portal (MERN-stack) and microservice backends (FastAPI).
• Design and implement automation solutions for tester monitoring and data analytics.
• Help establish holistic software quality assurance processes (CI/CD, E2E testing).
• Troubleshoot and debug issues within test environments, providing timely resolutions.
• Participate in code reviews and maintain clean, well-documented code.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

• Assist in the planning, development, and execution of strategic retail marketing plans aligned with business plans.
• Liaise closely with internal stakeholders and external vendors to ensure timely and effective campaign execution.
• Develop campaign & advertising point-of-sale materials and ensure the timely implementation in retail stores
• Ensuring all in-store screens are updated with the latest content, including managing the media apps
• Manage all in-store posters and ensuring it is timely refresh and up to date
• Assist in mall marketing related tasks including providing promotional social media posts, event set up, advertising space and etc
• Handle all documents related processes including issuing stores guideline, documents, follow up on quotations, invoices and filling
• Check all tray cards/labels request from retail stores report, ensuring all reported issues are solved
• Work closely with mailroom for all in-house print related task including ordering inventories and follow up with suppliers on machinery services
• Assist in monitoring, analysing, and evaluating the effectiveness of retail marketing activities and advertising performance.
• Prepare, compile, and manage retail marketing reports, post-campaign evaluations, and documentation.
• Support budget tracking and cost management for retail marketing initiatives when required.
• Conduct retail stores visit and market survey to stay updated with the latest trend
• Ad hoc tasks as assigned

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

We are seeking highly motivated students to join our RAMP Internship Program. These paid internships are designed to jump start your career, offering on-the-job and supplemental training in addition to robust mentorship. You will work alongside the brightest minds in the industry to drive the innovation necessary to outpace new demands and challenges created by data.   

What is the RAMP Program? The RAMP Program is supplemental to your day-to-day intern responsibilities. In this program, you will take a deeper dive into professional life at Western Digital by getting exposure to different parts of the organization. Some RAMP Program elements include: 

• On the job training and mentorship with industry professionals  
• Professional development trainings  
• Executive exposure   
• Networking events with other interns and Western Digital employees  
• Collaboration opportunities with cross-geographical & cross-cultural teams especially the team in Japan & US. 

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Designing and modifying optimization and measurement commands, for Hard Disk Drive product, related to product read/ write operation.
• Designing and modifying test methods, running validation and reviewing parametric data, to assure firmware code quality.
• Troubleshoot failures/ problems occur during continuous integration tests or product integration tests

This role can be based in Malaysia/ Thailand/Singapore/Philippines.

Summary 

Enterprise Resilience & Business Continuity manager serves as the company’s central coordinator and subject-matter expert for all aspects of business continuity, crisis management, and organizational resilience. This enterprise-wide role is responsible for designing, implementing, maintaining, and continuously improving a robust, integrated resilience program that enables the organization to prepare for, respond to, and recover from disruptive events with minimal impact to people, operations, reputation, and financial performance. 

In business-as-usual state, the role functions as a lead global Business Continuity Program Owner. During major incidents or crises, the incumbent serves as Incident Commander (or Deputy) within the enterprise crisis management framework, providing unified command, coordination, and communication across all affected functions. 

Because major incident response is not full-time, the position also performs other risk and insurance duties including property risk improvement and loss prevention for the company’s global manufacturing and operational assets in close partnership with operations, external risk engineers, and insurance carriers. 

Essential Duties and Responsibilities 

• Consultation and support for the Business Continuity, including business impact analyses (BIAs), recovery strategies, crisis management plans, and supporting policies/tools. 

• Develop and deliver enterprise-wide training, tabletop/functional/full-scale exercises, and post-exercise or post-incident improvement plans. 

• Serve as central coordinator and primary point of contact for resilience-related activities across business units, regions, and corporate functions. 

• During disruptions, activate and lead as Incident Commander (or Deputy), establishing command structure, directing cross-functional response teams, managing internal/external communications, and maintaining situational awareness in collaboration with executive leadership. 

• Lead after-action reviews and drive lessons-learned into program enhancements 

• Monitor and report on resilience KPIs/KRIs; maintain alignment with standards such as ISO 22301, and applicable regulatory requirements 

Property and Risk Engineering Duties 

• Partner with manufacturing sites, external risk engineers, and insurance partners to identify, prioritize, and execute risk-improvement recommendations that reduce property and casualty exposures.  

• Coordinate site risk assessments, track completion of recommendations, and support favorable insurance underwriting outcomes.  

• Recommend and approve major protective equipment and loss-control investments. 

General Risk Management Support  

• Support collection and validation of data for annual insurance renewals in collaboration with the corporate risk management team. 

• Support property and casualty claims as needed. 

• Review contracts, leases, and agreements for appropriate insurance and indemnification provisions. 

• Maintain awareness of global risk conditions and emerging risks that could impact the corporation. 

• Provide risk management guidance to subsidiaries and international offices. 

Other Duties 

• Domestic and international travel 15-25% (site visits, exercises, insurance meetings, incident response). 

• Perform other related duties as assigned. 

Job Summary

WD is seeking a seasoned Government Affairs & Policy Director to lead its public policy engagement and regulatory strategy in Malaysia. This role will be instrumental in shaping the company’s relationship with government stakeholders, regulatory bodies, and industry associations to support business growth and innovation in the region, WD’s strategic interests in Malaysia and strong public-private partnerships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead WD’s government relations and policy advocacy efforts in support of its operations in Malaysia.
• Monitor and analyze legislative, regulatory, and policy developments affecting the technology and manufacturing sectors.
• Cultivate and maintain relationships with key government agencies, policymakers, interlocutors and industry groups.
• Develop advocacy initiatives related to the Electrical and Electronics (E&E) sector, particularly on the topics of digitalization, innovation, investment, sustainability, trade facilitation and workforce development.
• Represent WD in stakeholder engagements, public forums, industry associations, and policy dialogues.
• Provide strategic counsel to internal stakeholders on regulatory risks and opportunities. 
• Collaborate with cross-functional teams (legal, operations, R&D, public relations) and external resources to align policy initiatives with business objectives.

Responsible for investigating and determining root causes of hard disk drive failures across development, qualification, manufacturing, and field operations. This role focuses on electromechanical, magnetic recording, firmware, and media-related failures, and works cross-functionally to drive corrective and preventive actions that improve product reliability, quality, and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides verbal and written status including clear and accurate FA summaries and test reports to the Lead Engineer and the Department Manager.
• Maintain proper documentation of test procedures and results & update failure tracking databases and spreadsheets.
• Cross-Functional Exposure:
• Work closely with:
• Failure Analysis Engineers (senior/principal)
• Manufacturing and process engineering teams
• Design and reliability engineering teams
• Gain exposure to factory, lab, and NPI environments
• Support internal FA reviews and technical discussions
• Perform structured root cause analysis (8D, 5-Why, Fishbone)
• Identify whether failures are:
• Design-related
• Process/manufacturing-related
• Supplier-related
• Usage or system-integration-induced
• Drive corrective and preventive actions (CAPA) with design, manufacturing, and suppliers
• Validate fixes through FA closure and re-testing

Join us as a Marketing Communications Intern and gain hands-on experience in SEO writing, content creation, email marketing (EDM), and community engagement. You’ll contribute to driving brand visibility and traffic growth across digital platforms.

The Job:

1. Blog Content Development
• Assist in drafting and optimising blog articles based on SEO guidelines.
• Support with formatting and uploading content to content management systems (CMS).
2. SEO Content Writing & Optimisation
• Write keyword-informed on-page content to support website traffic goals.
• Apply SEO checklists and collaborate with the team for editing and finalisation.
3. Visual Asset Creation
• Generate simple visual assets or coordinate image sourcing to accompany blog and page content.
• Use Pixlr Group tools (e.g., Pixlr) for basic editing tasks.
4. Keyword Research
• Conduct guided research to identify relevant keywords for upcoming content.
• Compile keyword lists with search intent insights for writer/editor use.
5. Community & Social Engagement Support
• Participate in engagement efforts within online communities or comment threads to build awareness.
• Share and promote blog posts through relevant forums, newsletters, or social platforms as instructed.
6. Email Marketing (EDM)

Assist in the creation and distribution of email marketing campaigns, including drafting content, formatting, and segmenting audiences.

The Person:

• Diploma or Degree in Marketing, Communication, PR, Journalism, or English Studies (or related field).
• Exceptional writing skills, with a keen eye for grammar, style, and SEO best practices.
• Good communication skills, comfortable working with a team and presenting ideas clearly.
• Eagerness to learn new tools and digital marketing strategies, with the ability to adapt and grow in a fast-paced environment.
• Proactive and detail-oriented, with a passion for learning and contributing to projects.
• Familiarity with email marketing (EDM) tools is a plus.

We are looking for an Web & Digital Account Manager to lead website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

You will act as the bridge between clients and internal teams, ensuring projects are delivered smoothly, on time, and aligned with both brand and performance goals.

RESPONSIBILITIES

CLIENT MANAGEMENT

• Serve as the primary point of contact for assigned client accounts.
• Lead project kick-off meetings and clarify goals, timelines, and deliverables.
• Translate client requirements into clear briefs for design and development teams.
• Provide regular updates and manage expectations throughout the project lifecycle.
• Build strong, long-term client relationships based on trust and delivery excellence.

PROJECT DELIVERY

• Manage end-to-end website projects, including redesigns, new builds, and landing page development.
• Oversee timelines, budgets, and resource coordination.
• Ensure work is delivered in accordance with the agreed scope and quality standards.
• Support content, UX, and SEO alignment during the build process.
• Coordinate testing, QA, and launch processes to ensure smooth deployment.

DIGITAL & PERFORMANCE ALIGNMENT

• Ensure websites and landing pages are built with performance in mind (SEO structure, mobile responsiveness, page speed).
• Support the implementation of analytics and basic conversion tracking.
• Review performance data post-launch and recommend improvements.
• Identify opportunities to upsell additional services, such as CRO, SEO, or ongoing optimisation.

INTERNAL COLLABORATION

• Work closely with designers, developers, strategists, and content teams.
• Prioritise tasks and manage competing deadlines.
• Flag potential risks early and help problem-solve solutions.
• Maintain clear documentation, including project timelines and scope updates.

REQUIREMENTS

• Previous experience in account management, digital project management, or digital marketing.
• Experience managing website or digital build projects (e.g., WordPress, Shopify, Webflow, or similar platforms).
• Strong understanding of how websites support marketing performance.
• Basic knowledge of SEO principles, website structure, and analytics.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable working with remote or cross-functional teams.
• Ability to take ownership and work independently.

We are seeking a proactive and detail-oriented Intern to support our Original Equipment (OE) division. This internship offers a unique opportunity to gain hands-on experience in customer relationship management, sales support, and operational coordination, playing a vital role in ensuring customer satisfaction and efficient sales processes.

Key Responsibilities:

• Assist in managing OE product inquiries and help document customer requirements to inform sales and product strategies.
• Support the follow-up on delivery status and order progress for OE parts, directly contributing to customer satisfaction and retention.
• Help process OE customer orders, including handling Purchase Orders and coordinating with our internal teams (e.g., SO Manila).
• Assist in the accurate handling of Part Numbers for Original Equipment Service (OES), critical for sales accuracy and inventory management.
• Gain exposure to customer pricing structures and Inter-Company Pricing Transfer (IPT) agreements.

Projects & Learning Exposure:

As a Marketing & Sales Intern, you will gain practical experience by:

• Supporting coordination with the OE Team on project-related tasks.
• Assisting our planning department in coordinating stock arrangements for OE.
• Contributing to the marketing team's initiatives as needed.
• Preparing reports (upon request only) to provide valuable operational and sales insights for decision-making.