Responsibilities :

• Manage and oversee all warehouse operations, including receiving, storage, picking, packing and shipping of goods
• Implement and maintain effective inventory management systems to ensure accurate stock levels and timely replenishment
• Develop and monitor key performance indicators to optimise warehouse processes and identify areas for improvement
• Coordinate with production, sales and procurement teams to align inventory levels with customer demand
• Supervise and train warehouse staff to maintain high standards of productivity, safety and customer service
• Ensure compliance with all relevant health, safety and environmental regulations
• Prepare detailed reports and analysis to support strategic decision-making

Requirements:

• Minimum 5 years of experience in a similar warehouse or inventory management role, preferably in the steel & heavy manufacturing industry
• Strong understanding of warehouse management principles, inventory control techniques and supply chain operations
• Excellent problem-solving, analytical and decision-making skills
• Proficient in the use of warehouse management systems and inventory tracking software
• Ability to lead and motivate a team, with strong communication and interpersonal skills
• Familiarity with relevant health, safety and environmental regulations
• Adaptable to change and able to thrive in a fast-paced, dynamic environment

Interested candidates are encouraged to apply online with comprehensive resume with a non-returnable photograph, stating your expected and current salary, contact telephone number

Perks & Benefits

• Open culture
• Personal development opportunities

工作職責

• 管理會計和財務的各個方面，包括應付帳款、應收帳款和總帳。
• 編制準確的月度、季度和年度財務報告。
• 制定房地產開發案的預算和預測。
• 監控現金流、專案融資和投資回報。
• 確保遵守馬來西亞財務報告準則（MFRS）和稅務法規。
• 與審計人員、稅務代理人和監管機構聯絡。
• 提供財務分析，以支援可行性研究和專案規劃。
• 就財務風險、機會和成本優化向管理層提供建議。
• 領導和指導財務團隊，實施財務流程和內部控制的最佳實務。

職位要求

• 會計、金融或相關專業的學士學位。
• 至少5-8年相關經驗，其中至少3年房地產開發或建築經驗。
• 精通MFRS、稅法和專案融資。
• 熟練使用會計軟體（AutoCount、MHub 和 IFCA）。
• 優秀的分析能力、領導能力和溝通能力。
• 能夠流利使用普通話、英語和馬來語，以便與我們多元化的客戶群和利害關係人進行有效溝通。

福利待遇

• 休閒著裝要求
• 醫療保險
• 個人發展機會
• 牙科保險
• 視力保險
• 有薪培訓和發展

Keperluan Kerja:

• Calon mesti memiliki sekurang-kurangnya Ijazah Sarjana Muda/Diploma Pascasiswazah/Ijazah Profesional dalam Kejuruteraan (Awam), Kejuruteraan (Elektrik/Elektronik), Kejuruteraan (Mekanikal) atau setaraf.
• Boleh menggunakan Solidworks/AutoCAD dan Microsoft Office.
• Pengalaman bekerja dalam bidang berkaitan adalah kelebihan.
• Boleh komited dalam bekerja dan sanggup bekerja lebih masa apabila diperlukan.
• Mampu bekerja dalam persekitaran yang pantas.
• Berkomitmen tinggi dan bertanggungjawab serta mampu bekerja secara bebas dengan pengawasan minimum
• Kemahiran interpersonal dan komunikasi yang baik serta fasih berbahasa Inggeris, Mandarin dan Bahasa Malaysia akan menjadi satu kelebihan.

Tanggungjawab Kerja:

• Menyelaras, menyemak dan memantau kemajuan kerja P&E bagi memastikan kemajuan tersebut dicapai mengikut tarikh akhir.
• Untuk berhubung dengan jurutera bagi mengumpul keperluan reka bentuk.
• Cipta reka bentuk terperinci dengan perisian reka bentuk berbantukan komputer (CAD).
• Penyimpanan rekod (atau pemfailan) semua butiran reka bentuk untuk kebolehkesanan.
• Bekerjasama dan berkomunikasi secara berkesan dengan pengurus projek dan peserta projek lain untuk memberikan bantuan dan sokongan teknikal.

Faedah & Kebaikan

• Kod pakaian pejabat kasual
• Cuti peribadi
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar
• Cuti Tahunan
• Cuti Perubatan

職位：銷售工程師/銷售主管（男女不限）

人數：2

職位性質：永久

薪資結構：基本薪資、獎金、佣金

其他福利（汽車及差旅津貼、醫療）

關於 Industrial Filtration Sdn Bhd：

我們不僅銷售過濾器，更致力於為亞洲各地的重工業提供關鍵解決方案。 30多年來，我們一直是許多知名品牌的信賴合作夥伴，幫助他們優化流程、保障營運。目前，我們正處於快速發展階段，誠摯邀請一位積極進取的銷售菁英加入我們的團隊，共同譜寫新的輝煌篇章。

你的工作內容：

• 影響：制定並執行銷售策略，以擴大我們在關鍵產業領域（除塵過濾、水處理、化學製程）的市場佔有率。
• 建立關係：與領先企業的關鍵決策者建立並維持關係。
• 解決問題：了解客戶需求，並提供量身訂製的過濾解決方案，以應對他們面臨的具體挑戰。
• 推動成長：發現並尋求新的商機，直接為公司的收入目標做出貢獻。
• 協作：與我們的技術和行銷團隊緊密合作，提供卓越的客戶服務和支援。

等待著你的：

• 發展潛力：加入快速成長的公司，擁有廣闊的職涯晉升空間。我們重視員工發展，提供持續的培訓和發展機會。
• 有影響力的工作：為關鍵產業做出貢獻，並對公司的運作方式產生真正的影響。
• 支持性的工作環境：加入一個由經驗豐富的專業人士組成的協作團隊，他們對自己的工作充滿熱情。
• 優厚的薪資待遇：享有具競爭力的薪資和福利待遇，包括豐厚的佣金、汽車津貼和全面的醫療保險。

你需要攜帶的物品：

• 對銷售充滿熱情：具有積極進取、以結果為導向的心態，並且有成功的經驗（或應屆畢業生有很強的成功潛力）。
• 產業知識：熟悉過濾產業或相關領域（除塵器、水處理、化學加工、食品飲料）者優先。
• 溝通能力：具備優秀的英語口頭和書面溝通能力。
• 問題解決能力：善於理解客戶需求並制定有效的解決方案。
• 團隊合作精神：能夠與內部團隊有效協作，並與客戶建立牢固的關係。
• 學歷要求：大專/本科以上學歷，專業不限（工程或相關專業優先）。歡迎積極進取的應屆畢業生申請！

我們提供的服務：

• 優厚的薪資待遇：基本薪資優厚，佣金豐厚。
• 完善的福利待遇：醫療、牙科和視力保險，汽車津貼和差旅津貼。
• 發展機會：清晰的職涯發展路徑和專業發展機會。
• 充滿活力的工作環境：加入快節奏、創新公司。
• 有意義的工作：為重要的產業做出貢獻，並產生真正的影響力。

準備好做出一番成就了嗎？立即申請加入我們不斷成長的團隊！請將您的履歷和求職信發送至 [email protected]

（申請流程 - 您將被問到以下問題）：

1. 您在馬來西亞的工作許可身分是什麼？
2. 您在銷售領域（包括銷售工程師、管理人員或業務拓展人員）有多少年的經驗？
3. 您如何評估自己的英語程度（例如，母語、流利、熟練、會話、基礎）？
4. 您期望的月基本工資範圍是多少？
5. 您精通哪些微軟辦公室軟體？
6. 你是否願意在需要時進行區域內出差？

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 工作簽證擔保
• 個人休假

Job Summary & Purpose

Responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure all manufactured products meet required quality standards, regulatory requirements, and customer expectations. The role also leads continuous improvement initiatives and manages the QA team. Ensure consistent product quality by overseeing processes, setting standards, and ensuring compliance with regulations and company policies.

Key Responsibilities

1. Quality Management System (QMS)

• Develop, implement, and maintain QMS in line with standards, Establish quality policies, procedures, and work instructions. Ensure compliance with regulatory and customer requirements

2. Production Quality Oversight

• Monitor manufacturing processes to ensure product quality and consistency. Manage non-conformance, CAPA (Corrective & Preventive Actions), and root cause analysis

3. Audits & Compliance

• Plan and conduct internal and external quality audits. Lead customer and regulatory audits. Ensure audit findings are addressed with effective corrective actions

4. Team Leadership & Development

• Lead, mentor, and develop QA/QC team members. Manage team performance, training, and succession planning. Build a strong quality culture across the organization

5. Supplier Quality Management

• Evaluate and approve suppliers and contractors. Monitor supplier/sub-contractor performance and conduct supplier audits. Ensure incoming materials/parts meet quality standards

6. Continuous Improvement

• Drive continuous improvement initiatives. Analyze quality data and KPIs to identify improvement opportunities. Reduce defects, waste, and cost of poor quality

7. Customer Quality & Complaints

• Handle customer complaints and ensure timely resolution. Lead root cause investigations and corrective actions. Maintain customer satisfaction and product reliability

8. Reporting & Metrics

• Track and report quality KPIs (defect rate, yield, customer complaints). Present quality performance to senior management. Use data-driven decision making

9. Risk Management

• Identify quality risks in processes and products. Implement preventive measures and mitigation strategies. Ensure product safety and compliance

Qualifications & Experience

• Bachelor’s Degree in Engineering, Manufacturing, Quality Management, or related field.
• 5–10+ years in quality assurance within manufacturing
• Minimum 3–5 years in a managerial or leadership role
• Experience with QMS, audits, and regulatory compliance
• Strong background in production/process quality

Salary, Benefits & Progression Opportunities

• Competitive salary (based on experience and qualifications)
• Performance bonus and annual increment
• Medical and insurance coverage
• Training and development opportunities.

職位要求：

• 應徵者必須至少擁有工程（土木）、工程（電氣/電子）、工程（機械）或同等專業的學士學位/研究生文憑/專業學位。
• 能熟練使用Solidworks/AutoCAD和Microsoft Office。
• 具有相關領域的工作經驗者優先考慮。
• 能夠認真工作，並願意在需要時加班。
• 能夠適應快節奏的工作環境。
• 高度敬業、認真負責，能夠在極少監督下獨立工作。
• 良好的人際交往和溝通能力，以及流利的英語、普通話和馬來語將是一大優勢。

工作職責：

• 協調、審查和監督監測與評估工作進度，以確保按時完成進度。
• 與工程師溝通，收集設計需求。
• 使用電腦輔助設計（CAD）軟體建立詳細設計。
• 為便於追溯，所有設計細節均需記錄（或歸檔）。
• 與專案經理和其他專案參與者有效合作和溝通，提供協助和技術支援。

福利待遇

• 辦公室休閒服裝要求
• 個人休假
• 個人發展機會
• 有薪培訓和發展
• 年假
• 病假

Job Summary & Purpose

Responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure all manufactured products meet required quality standards, regulatory requirements, and customer expectations. The role also leads continuous improvement initiatives and manages the QA team. Ensure consistent product quality by overseeing processes, setting standards, and ensuring compliance with regulations and company policies.

Key Responsibilities

1. Quality Management System (QMS)

• Develop, implement, and maintain QMS in line with standards, Establish quality policies, procedures, and work instructions. Ensure compliance with regulatory and customer requirements

2. Production Quality Oversight

• Monitor manufacturing processes to ensure product quality and consistency. Manage non-conformance, CAPA (Corrective & Preventive Actions), and root cause analysis

3. Audits & Compliance

• Plan and conduct internal and external quality audits. Lead customer and regulatory audits. Ensure audit findings are addressed with effective corrective actions

4. Team Leadership & Development

• Lead, mentor, and develop QA/QC team members. Manage team performance, training, and succession planning. Build a strong quality culture across the organization

5. Supplier Quality Management

• Evaluate and approve suppliers and contractors. Monitor supplier/sub-contractor performance and conduct supplier audits. Ensure incoming materials/parts meet quality standards

6. Continuous Improvement

• Drive continuous improvement initiatives. Analyze quality data and KPIs to identify improvement opportunities. Reduce defects, waste, and cost of poor quality

7. Customer Quality & Complaints

• Handle customer complaints and ensure timely resolution. Lead root cause investigations and corrective actions. Maintain customer satisfaction and product reliability

8. Reporting & Metrics

• Track and report quality KPIs (defect rate, yield, customer complaints). Present quality performance to senior management. Use data-driven decision making

9. Risk Management

• Identify quality risks in processes and products. Implement preventive measures and mitigation strategies. Ensure product safety and compliance

Qualifications & Experience

• Bachelor’s Degree in Engineering, Manufacturing, Quality Management, or related field.
• 5–10+ years in quality assurance within manufacturing
• Minimum 3–5 years in a managerial or leadership role
• Experience with QMS, audits, and regulatory compliance
• Strong background in production/process quality

Salary, Benefits & Progression Opportunities

• Competitive salary (based on experience and qualifications)
• Performance bonus and annual increment
• Medical and insurance coverage
• Training and development opportunities.

工作概述及目的

負責開發、實施和維護品質管理系統 (QMS)，以確保所有生產的產品均符合品質標準、法規要求和客戶期望。該職位還負責領導持續改進專案並管理品質保證團隊。透過監督流程、制定標準並確保遵守法規和公司政策，從而確保產品品質的穩定性。

主要職責

1. 品質管理系統（QMS）

• 根據標準制定、實施和維護品質管理體系，建立品質政策、程序和工作指導書。確保符合監管和客戶要求。

2. 生產品質監督

• 監控生產流程，確保產品品質和一致性。管理不合格項、糾正和預防措施 (CAPA) 以及根本原因分析。

3. 審計與合規

• 規劃並執行內部和外部品質審核。主導客戶和監管機構審核。確保審核發現的問題得到有效糾正措施。

4. 團隊領導與發展

• 領導、指導和培養品質保證/品質控制團隊成員。管理團隊績效、培訓和繼任計畫。在整個組織內建立強大的品質文化。

5. 供應商品質管理

• 評估並批准供應商和承包商。監督供應商/分包商的績效並進行供應商審核。確保來料/零件符合品質標準。

6. 持續改進

• 推動持續改善計劃。分析品質數據和關鍵績效指標，以發現改善機會。減少缺陷、浪費和劣質產品成本。

7. 客戶品質與投訴

• 處理客戶投訴並確保及時解決。主導根本原因調查和糾正措施。維護客戶滿意度和產品可靠性。

8. 報告與指標

• 追蹤並報告品質關鍵績效指標（缺陷率、良率、客戶投訴）。向高階管理人員報告品質績效。運用數據驅動的決策方法。

9. 風險管理

• 識別流程和產品中的品質風險。實施預防措施和緩解策略。確保產品安全和合規性。

資格與經驗

• 工程、製造、品質管理或相關領域的學士學位。
• 在製造業擁有 5-10 年以上的品質保證經驗
• 至少3-5年管理或領導經驗
• 具備品質管理系統、審核和法規遵循的經驗
• 具備紮實的生產/製程品質背景

薪資、福利和晉昇機會

• 薪資優厚（依經驗及資歷而定）
• 績效獎金和年度增資
• 醫療和保險範圍
• 培訓和發展機會。

職責：

• 管理和監督所有倉庫運營，包括收貨、儲存、揀貨、包裝和發貨
• 實施並維護有效的庫存管理系統，以確保庫存水準準確並及時補貨。
• 制定並監控關鍵績效指標，以優化倉庫流程並找出需要改進的領域。
• 與生產、銷售和採購團隊協調，使庫存水準與客戶需求保持一致。
• 監督和培訓倉庫員工，以維持高標準的生產力、安全性和客戶服務。
• 確保遵守所有相關的健康、安全和環境法規。
• 準備詳細的報告和分析，以支援戰略決策。

要求：

• 至少5年類似倉庫或庫存管理職位的工作經驗，最好是在鋼鐵和重型製造業。
• 精通倉庫管理原則、庫存控制技術和供應鏈運營
• 優秀的解決問題、分析與決策能力
• 熟練使用倉庫管理系統和庫存追蹤軟體
• 具備領導和激勵團隊的能力，以及優秀的溝通和人際交往能力
• 熟悉相關的健康、安全與環境法規
• 適應能力強，能夠在快節奏、充滿活力的環境中茁壯成長。

有意者請在線上提交履歷，簡歷需包含一張不可退還的照片，並註明期望薪資、目前薪資及聯絡電話。

福利待遇

• 開放文化
• 個人發展機會

職責範圍：負責所有室內外維修保養工作。確保所有工作有效率地完成，以實現公司短期和長期目標，並按照公司價值觀執行所有工作。

職位描述

• 負責協助部門主管確保所有維修和服務工作。
• 各項工作均依部門標準流程及時完成。
• 現場檢查、檢查故障並為客戶泵浦的問題提供解決方案。
• 工作完成後，請確保所有報告和記錄都已更新。
• 必要時負責服務部門的物料計畫。
• 機械故障排除。
• 水泵大修工作。
• 執行維護檢查清單、預防性維護和糾正性維護。
• 製造工作。
• 根據需要執行其他職責和臨時任務。

要求

• 候選人必須至少擁有中學/SPM/“O”水準學歷，
• 高中/STPM/“A”水準/大學預科，機械/電機工程專業證書或同等學歷。
• 所需語言：英語和馬來語。
• 該職位要求至少3年相關領域的工作經驗。
• 具備基本的電氣/機械故障排除知識將是加分。
• 熟悉機械工具，例如焊接設備。
• 勤奮、可靠、工作態度積極。
• 必要時需願意出差到外地。
• 持有有效駕駛執照。

福利待遇

• 開放文化
• 個人發展機會
• 5個工作天。
• 工作地點：新山
• • 能夠立即開始工作者優先考慮。

職位概述

負責領導品質保證工作，確保所有產品符合客戶、監管機構和內部品質標準。監督品質系統、合規性和持續改進計畫。

主要職責

• 開發、實施及維護品質管理系統（QMS）
• 確保符合 ISO 和 IATF 標準及監管要求
• 主導內部和外部審計，包括客戶審計
• 處理客戶投訴並實施糾正和預防措施（8D）
• 監控品質績效（KPI）並推動持續改進
• 管理來料檢驗、流程檢驗和最終檢驗活動
• 與生產、工程和供應商緊密合作，解決品質問題。
• 領導和培訓品質保證/品質控制團隊成員
• 監督文件控制和品質記錄
• 支援新產品開發和製程驗證

職位要求

• 工程/品質管理或相關領域的學士學位
• 至少3-5年品質保證/品質控制經驗，其中至少2年管理經驗
• 具備製造業環境經驗（最好是金屬、緊固件或機械加工產業）
• 精通 ISO 9001 和 IATF16949 標準以及品質工具（例如，7 種品質控制工具、FMEA、SPC）
• 具備處理審計和客戶投訴的經驗
• 良好的領導能力、問題解決能力與決策能力
• 較強的溝通及人際溝通能力
• 熟悉持續改善方法（例如精實生產、六西格瑪）者優先考慮。
• 精通Excel和PowerPoint技能

福利待遇

• 開放文化
• 個人發展機會
• 5個工作天

關鍵能力

• 領導力與團隊管理
• 分析思維
• 基於風險的思維
• 持續改進的心態

請在線申請或將簡歷發送至： [email protected]或透過 WhatsApp 聯繫 Joanne (012-6372688)

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

We're looking for a dynamic and results driven Sales Manager to join our team in Johor Bahru, Malaysia. In this pivotal role, you will drive revenue growth by managing the complete sales cycle, building strong client relationships, and leading initiatives that exceed organizational targets. You will be instrumental in identifying market opportunities, converting inquiries into confirmed business, and fostering a collaborative environment that supports both team success and customer satisfaction. This position offers the opportunity to make a meaningful impact while working with a forward-thinking organization committed to innovation and excellence.

• Manage the full sales cycle from initial inquiry through contract negotiation and conversion, ensuring timely and professional responses to all client inquiries
• Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets while maintaining detailed records of sales activities and forecasts
• Build and maintain strong, long-term relationships with corporate clients, event organizers, and key accounts to encourage repeat business and identify upsell opportunities
• Prepare comprehensive proposals, contracts, and rate agreements in accordance with organizational policies; negotiate terms to maximize profitability while meeting client needs
• Conduct site inspections and client meetings to showcase facilities, services, and capabilities; provide customized solutions tailored to client requirements
• Analyze market trends, monitor competitor activities, and identify emerging business opportunities to maintain competitive advantage in the Johor Bahru market
• Collaborate with internal departments including operations, finance, and customer service to ensure seamless execution of sales agreements and client satisfaction
• Maintain accurate and detailed documentation of all client interactions, contracts, and agreements in CRM systems; ensure all records are current and accessible
• Prepare and present regular sales reports, revenue forecasts, and performance metrics to senior management; provide actionable insights based on data analysis
• Mentor and support team members in developing sales skills, achieving individual targets, and maintaining high standards of customer service
• Proactively identify and resolve client concerns with empathy and transparency, ensuring issues are addressed promptly and professionally
• Participate in networking events, industry conferences, and promotional activities to expand the client base and strengthen market presence

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

The Procurement Manager is responsible for overseeing procurement activities within a defined function or project segment. This role requires deep expertise in procurement processes, strong analytical capabilities, and the ability to influence stakeholders to achieve optimal sourcing outcomes. The incumbent ensures alignment between procurement activities and broader organizational objectives.

Key Responsibilities

Procurement Strategy & Execution

• Lead end-to-end procurement activities for assigned categories, projects, or business units.
• Ensure procurement strategies align with organizational goals and operational requirements.
• Drive cost optimization, supplier performance, and value creation across procurement initiatives.

Stakeholder Management & Influence

• Collaborate with cross-functional stakeholders to understand business needs and priorities.
• Influence decision-making through data-driven insights and negotiation skills.
• Resolve conflicts and guide stakeholders toward optimal procurement outcomes.

Problem Solving & Analysis

• Address complex, multi-variable procurement challenges affecting multiple stakeholders.
• Conduct root cause analysis to identify underlying issues and implement sustainable solutions.
• Prioritize competing demands while balancing cost, quality, risk, and timelines.

Supplier & Contract Management

• Develop and manage supplier relationships to ensure performance, compliance, and continuous improvement.
• Lead negotiations and contract management to secure favorable terms and mitigate risks.
• Monitor supplier performance and drive corrective actions when necessary.

Process Integration & Improvement

• Understand how procurement activities interlink with broader business processes.
• Identify and implement process improvements to enhance efficiency and effectiveness.
• Ensure governance, compliance, and adherence to procurement policies and standards.

Team Coordination & Guidance

• Provide informal leadership, guidance, and mentorship to team members or small workgroups.
• Coordinate cross-functional efforts to deliver procurement objectives efficiently.
• Support capability building within the procurement function.

Decision-Making & Accountability

• Accountable for the full outcomes of a procurement function, category, or project segment.
• Makes decisions that impact cost, supplier performance, and operational efficiency.
• Exercises judgment in complex situations with multiple variables and stakeholder considerations.

• Drive sales growth and achieve revenue targets for Business Assurance and Certification services within the Southern Region of Malaysia.
• Develop and execute territory sales plans to identify new business opportunities and expand existing customer accounts.
• Build and maintain strong relationships with clients across various industries, providing consultative solutions for certification, audit, training, and assurance services.
• Generate and manage a healthy sales pipeline through prospecting, networking, referrals, and market development activities.
• Conduct customer visits, presentations, and solution discussions to understand business needs and propose suitable SGS services.
• Prepare quotations, proposals, and commercial offers in accordance with company guidelines.
• Work closely with technical, operations, and customer service teams to ensure smooth project execution and customer satisfaction.
• Support the implementation of national and regional sales initiatives to achieve business objectives.
• Monitor market trends, customer requirements, and competitor activities, and provide feedback to management on business opportunities and risks.
• Maintain accurate sales forecasts, pipeline updates, and customer records within the CRM system.
• Support key account development activities and contribute to customer retention and business expansion efforts.
• Provide guidance and coaching to junior sales team members where required.
• Ensure compliance with SGS policies, procedures, Code of Integrity, and Health, Safety & Environment (HSE) requirements.
• Perform any other duties assigned by the Reporting Manager or Senior Management.

We are seeking a dynamic and empathetic People & Culture Manager to join our team in Gelang Patah, Malaysia. In this pivotal role, you will be instrumental in building and nurturing a positive workplace culture while driving strategic people initiatives that support our organizational goals. You will partner with department leaders to foster an inclusive, engaging environment where colleagues thrive and contribute their best work. This position offers the opportunity to make a meaningful impact on our organization's success through innovative people practices and authentic leadership.

• Partner with department leaders to align People & Culture initiatives with business objectives, providing strategic guidance on organizational design, workforce planning, and talent development
• Lead full-cycle recruitment efforts for critical roles, ensuring alignment with organizational values and service standards; mentor junior team members on recruitment best practices
• Manage employee relations matters with fairness, consistency, and confidentiality; investigate concerns, resolve conflicts, and provide recommendations to leadership
• Drive performance management processes including goal setting, performance reviews, and development planning; support identification of high-potential talent and succession planning opportunities
• Foster a culture of trust, respect, and open communication by implementing and monitoring engagement initiatives that enhance retention, morale, and colleague satisfaction
• Oversee benefits administration and colleague education, ensuring understanding and engagement across the organization
• Ensure compliance with all applicable labor laws, regulations, and company policies; maintain accuracy and integrity of HR systems, reporting, and personnel records
• Analyze key HR metrics such as turnover, absenteeism, and engagement; provide actionable insights and recommendations to leadership
• Identify opportunities for process improvement and implement scalable, efficient solutions that enhance operational excellence
• Coach and support leaders on performance management, employee relations, and leadership effectiveness; champion a culture of continuous feedback and growth
• Support training and development initiatives that strengthen leadership capability and colleague experience across all levels

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

Job Summary

We are seeking an experienced Contract Manager to support the delivery of large-scale data centre / mission-critical developments. This role will be responsible for managing the full spectrum of contractual and commercial activities, ensuring that projects are delivered in line with contractual obligations, commercial strategy, and risk management protocols.

The successful candidate will play a key role in administering contracts, managing claims and variations, and supporting procurement and delivery teams across high-value CSA and MEP packages.

Key Responsibilities

Contract Administration & Governance

• Manage and administer contracts across the project lifecycle, ensuring compliance with agreed terms and conditions
• Oversee contract documentation, including subcontracts, amendments, and change orders
• Ensure adherence to contract frameworks (e.g., FIDIC, NEC, or bespoke client contracts)
• Provide guidance to project teams on contractual obligations, rights, and risk exposure

Commercial & Claims Management

• Lead the assessment and management of variations, claims, and disputes, particularly for MEP and specialist packages
• Review contractor submissions including EOT (Extension of Time), cost claims, and change requests
• Support negotiation and resolution of commercial issues with contractors and vendors
• Maintain detailed records to support commercial positions and dispute avoidance

Procurement & Package Management

• Support procurement activities including preparation of tender documentation, contract terms, and bid evaluations
• Provide input on contract strategy for key packages such as:
  • Mechanical systems (HVAC, cooling infrastructure)
  • Electrical systems (MV/LV, UPS, generators)
  • Specialist data centre equipment and installations
• Ensure contracts are aligned with project delivery strategies and timelines

Risk & Compliance Management

• Identify and manage contractual and commercial risks across the project
• Ensure all contractual processes meet internal governance and compliance standards
• Support risk mitigation strategies through proactive contract management and issue resolution

Stakeholder Management

• Act as a key point of contact for contractual matters between clients, consultants, contractors, and internal teams
• Work closely with project managers, cost managers, and engineering teams to ensure alignment
• Facilitate effective communication and escalation of contractual issues when required

Role Overview

We are hiring a QS Procurement Lead to drive end-to-end procurement strategy for large-scale data centre / mission-critical projects. This role will focus on commercial procurement, tender management, and contract award across high-value CSA and MEP packages.

You will play a key role in ensuring cost-effective sourcing, contract compliance, and timely procurement delivery, working closely with cross-functional teams in a fast-paced project environment.

Key Responsibilities

Procurement Strategy & Planning

• Lead procurement strategy, sourcing plans, and package structuring
• Manage trade packaging across:
  • CSA (Civil, Structural, Architectural)
  • MEP (HVAC, Electrical, ELV, Fire Protection)
• Align procurement timelines with project programme and delivery milestones
• Drive value engineering, cost optimisation, and market benchmarking

Tendering & Bid Management

• Manage full tender lifecycle: RFQ / RFP, tender issuance, bid analysis, and award
• Conduct commercial bid evaluations, cost comparisons, and benchmarking
• Lead contract negotiations with contractors and suppliers
• Ensure clarity on scope, pricing, specifications, and risk allocation

Contracting & Commercial Management

• Draft and manage contracts, subcontracts, and procurement documentation
• Work with contract frameworks such as FIDIC, NEC, bespoke agreements
• Maintain alignment with cost plans, budgets, and financial targets
• Track procurement commitments and ensure cost control governance

MEP-Focused Procurement

• Manage procurement of key MEP systems:
  • HVAC / Cooling systems (CRAC, CRAH, chillers)
  • Electrical systems (MV/LV, UPS, generators)
  • Data centre infrastructure and specialist vendors
• Coordinate closely with engineering and design teams to ensure technical-commercial alignment

Stakeholder & Supplier Management

• Build and manage relationships with contractors, vendors, and supply chain partners
• Collaborate with cost managers, project managers, consultants, and engineers
• Act as the key commercial interface during procurement and contract award phases

Governance & Compliance

• Ensure procurement activities comply with internal policies, audit requirements, and governance frameworks
• Maintain accurate documentation for tendering, evaluation, and contract approvals
• Drive best practices in procurement processes and efficiency improvements

We are seeking a proactive and experienced Assistant Security Manager to support our Security team at Novotel Johor Bahru City Centre. In this role, you will assist in ensuring the safety and security of guests, employees, and hotel assets. You will help oversee daily security operations, respond to incidents, and ensure compliance with safety standards in alignment with Sofitel brand values.

Job Description

• Assist the Security Manager in overseeing daily security operations and team deployment
• Ensure the safety and security of guests, employees, and hotel property at all times
• Respond promptly to emergencies, incidents, and guest concerns with professionalism and efficiency
• Conduct regular patrols and inspections of hotel premises, including public areas, back-of-house, and perimeter
• Monitor CCTV systems and security equipment to ensure proper functioning
• Support the implementation of safety, fire, and emergency procedures
• Assist in conducting investigations of incidents, accidents, and security breaches
• Coordinate with local authorities when necessary
• Maintain accurate reports and documentation of daily activities, incidents, and security logs
• Provide training and guidance to security staff to maintain high standards of performance
• Ensure compliance with company policies, legal regulations, and safety standards
• Promote a secure, welcoming, and professional environment for guests and staff

We are seeking a dynamic and customer-focused Front Office Manager to join our team in Bandung, Indonesia. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and overseeing smooth front office operations at our hotel.

• Lead and manage the front office team, including reception, concierge, and reservations staff
• Develop and implement strategies to enhance guest satisfaction and operational efficiency
• Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
• Train and motivate front office staff to deliver high-quality customer service
• Manage guest complaints and resolve issues promptly and professionally
• Coordinate with other departments to ensure seamless guest experiences
• Monitor and optimize front office performance metrics and guest satisfaction scores
• Manage department budgets and control expenses
• Ensure compliance with brand standards and local regulations
• Implement and maintain efficient front office procedures and systems
• Develop and execute revenue management strategies to maximize occupancy and revenue
• Handle VIP guests and special requests with utmost care and attention to detail
• Stay informed about local attractions and events in Bandung to provide guests with valuable recommendations

• Develop MEP project plans aligned with overall goals and timelines.
• Lead multidisciplinary teams to meet project milestones.
• Oversee MEP design development and ensure compliance with standards.
• Provide expert guidance on mechanical, electrical, and plumbing systems.
• Ensure integration of MEP with CSA systems.
• Enforce quality assurance through audits and reviews.
• Manage design changes and assess project impacts.
• Identify and mitigate MEP-related risks.
• Act as main contact for MEP coordination and communication.
• Plan and implement commissioning for all MEP systems.
• Train client teams on MEP system operation and maintenance.
• Ensure smooth final handover of fully operational MEP systems.

• Develop, implement, and maintain comprehensive HSE programs and policies tailored to high voltage substation construction activities.
• Ensure project is in compliance with relevant local and national health, safety, and environmental regulations, as well as the company standards and policies.
• To provide the best practice HSE solution on day-to-day monitor and report to maintain high HSE standards in the field.
• Conduct regular risk assessments and job hazard analyses to identify potential hazards and implement appropriate control measures.
• Conduct regular site inspections and audits to monitor compliance with HSE standards. Identify areas for improvement and implement corrective actions.
• to monitor and review the implementation of HSE standard at the high voltage substation construction site.
• Ensuring project meeting that we chair starts with a Health & Safety moment which we initiate through our dedicated Health, Safety, Wellbeing App
• Ensuring all employees, contractors, subcontractors and vendors on site have a requisite level of compliant safety training resulting in them having knowledge of high degree of hazard awareness.
• Adopting a collaborative approach to health and safety across the entire project team promoting safety accountability at all levels, including from the client and owner.
• Setting a zero-tolerance health and safety culture.
• Adopting health and safety assurance process emphasizes leading indicators, which are effective in the developing mitigations to risks on the project site
• Proactively undertaking site supervision of works activities to address safety concerns or identified risk activities.