Job Summary

The duties of HR Expert – Industrial Relations relate to the human resource and operations functions pertaining to all associates.

Job Scope

• Conduct counselling and coaching for staff pertaining to performance and disciplinary issues.
• Take necessary disciplinary actions including conducting investigation, drafting warning letter  conducting domestic inquiry pertaining to employees disciplinary.
• Perform analysis / prepare related reports on employee and industrial relations and any other areas within the scope.
• Monitor employee issues by analyzing types of misconducts of respective department.
• Monitor behavior and take action to adequately address such concerns or issues to avoid or to successfully defend against litigation.
• Any other duties as assigned from time to time.

ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

Key Responsibilities

• Payroll Support: 
• Maintain accurate and timely payroll input data (new hires, leavers, promotions, allowances).
• Perform checks on HRIS changes to ensure payroll implications are accurate. 
• Run payroll simulation or pre-validation when required to ensure data accuracy. 
• Support payroll specialist with leave-related calculations. 

• Medical Benefits Administrations: 
• Administer employee benefits (enrolment, termination, changes).
• Manage claim escalations and assist in renewal.  
• Maintain benefits SOPs and track utilisation reports for insights and audits. 
• Leave Administrations & Management: 
• Review and approve leave requests that require HR validation (exceptions, manual entries, backdated submissions). 
• Manage year end leave carry-forward calculations. 
• Ensure accurate setup of public holidays across the countries (validate that country public holiday calendars align with local labor law).
• Coordinate changes immediately when the government announces special holidays. 
• Expense Claim Administration: 
• Audit employee expense claims for policy compliance.
• Review supporting documentation and resolve discrepancies.
• Respond to employee queries regarding expense claims and escalations.

Key Competencies & Skills

• Hands-on experience with payroll and HRIS systems (preferably Workday).
• Proficient in Excel/Google Sheets for reporting, and data analysis.
• High integrity and discretion in handling sensitive data.
• Strong attention to detail, accuracy, and process compliance.
• Excellent communication and coordination skills.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2–3 years of payroll experience.

Why Join Us?

• Be part of a high-growth company on a mission to revolutionize logistics in Southeast Asia.
• Work with passionate and driven individuals who believe in pushing beyond what’s ‘good enough.’
• Opportunity to grow and develop within a people-centric organization.
• Competitive salary, benefits, and learning opportunities to support your career growth.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

The HR Service Advisor has an important role in delivering an excellent experience to our global employees and managers, providing advice on HR policy, procedures and fulfilling requests.

If you are passionate about creating a great employee experience, this role is for YOU! We can offer you interesting career paths as an HR generalist, HR specialist and multiple HR Service Delivery Roles. As we grow, you can build and grow your career with us. 

What you’ll be doing

• HR Service Advisor is acting as the first point of contact for employees where self-service is either unavailable or where the query cannot be resolved through self-service channels available. The HR Service  advisor  provides answers to frequent questions related to e.g., HR policies, processes and systems and executes  transactions unavailable through self-service. Complex queries may need to be escalated to specialists.
• Complete requests from employees, creating written documents when required to meet regional laws or compliance
• Be part of the team in planning and directing the establishment and administration of HR Shared Services in recruitment, staff processes, employee records and organizational change; assisting in developing appropriate systems and processes
• Following process mapping and ensuring standard practices are implemented.
• Provides regional support to the various HR Departments and be involve in developing processes and tools which facilitate the quality of administration
• Meets defined SLA metrics for providing accurate, consistent, and timely services.
• Provide timely and effective services in various functions/ areas of HRSS in meeting the business needs and that of its stakeholders; ensure that HRSS meets or exceeds customer requirements.
• Documenting inquiries through ticketing and case management solution
• Leverage data insights to continuously monitor effectiveness of service delivery and to elevate the employee experience.
• Responsible for identifying service issues, proactively proposing improvements, and leading or supporting the implementation of changes.

• Partner with business leaders to deliver strategic HR solutions aligned with business goals.
• Provide advisory support on HR matters including onboarding, performance, and exits.
• Collaborate with OD to drive the performance management and talent development.
• Collaborate with the TA team to support recruitment efforts and strengthen employer branding.
• Drive HR strategies including workforce planning, talent development, and organisational effectiveness.
• Lead employee engagement initiatives to foster a positive, performance-driven culture.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and compliance.
• Support manpower planning and ensure resource readiness to meet business demands.
• Collaborate with stakeholders on compensation & benefits benchmarking and reward strategies.
• Implement HR policies, programmes, and continuous improvement initiatives.
• Ensure compliance with company policies and local labour regulations.
• Analyse HR metrics and recommend improvements to enhance efficiency and effectiveness.
• Manage day-to-day HR operations by working closely with the HR Shared Services team.

About the Role

Responsible to lead and deliver the overall HR services, particularly in Payroll & Benefits services across the APAC countries under the Regional Shared Services Centre, focus on the internal client which includes managing critical service issues to resolution, liaising with countries HR Business Partners to ensure services meet required standards (inclusive of third party suppliers) and the ability to align to the business strategy in different countries within the SGS APAC region and imperatives to ensure the service delivery is in line with the requirements and expectations under the Service Level Agreement (SLAs).

Responsibilities

• Oversee the Payroll & Benefits functions / areas in the HR Shared Service Centre to ensure quality and efficiency of the services in line with the Service Level Agreement (SLAs) and fully comply to the related standard & legislation.
• Accountable for the timely delivery of the Payroll & Benefits services and processes, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as day-to-day liaison with different stakeholders in APAC countries.
• Establish and standardize work procedures and best practice across different countries to improve the efficiency of the shared service team.
• Ensure the necessary interface and infrastructures are in place to facilitate the services offer to the countries.
• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.
• Ensure the governance of the service operations, including managing the budget, schedule expenditures and cost effective measurements of the shared services.
• Carry out necessary standard and process audit to ensure the compliance and alignment of the HR practices across different countries legal requirements.
• Manage the shared service team and develop a high performance culture within the service centre.
• Analyse variances in operations and initiate gap / cost reduction as appropriate.
• Continue develop, implement and drive the new initiatives in HR services, including of process improvement, automation, resource management.
• Prepare activity, budget and performance activities reports to the management.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

Job Summary
1. Role
1.1 Q-Support to PPU in Production Part Approval Process (PPAP) and Preventive Quality Planning (PQP) as part of TTM process.
1.2 Main interface of rBU all supplier quality related issues after SOP (e.g. ECR, 8D, concessions, defect cost reimbursement, and etc).
1.3 First escalation level for the Plant for purchased parts quality issues.
1.4 Support achievement of Cost targets for related Product Group along the entire Product Life Cycle.

2. Job Scope
2.1 Purchasing Quality responsibility and accountability for the responsible Product Group within the rBU along the product life cycle.
2.2 PQP (Preventive Quality Planning) for purchased parts; Operative handling of initial samples / ISIR release.
2.3 Complaint management.
2.4 Blocked stock handling & Concession handling.
2.5 Represent Purchasing in Plant Point-CIP activities.
2.6 Measure supplier Quality Performance: Plant / rBU specific KPIs.
2.7 Operative handling of quality cost reimbursement.
2.8 Trigger escalation of supplier (as input of Q-escalation process).
2.9 Support all the relevant quality projects in rBU project team.
2.10 RPP / Tooling (incl. tooling transfer): Tech. Discussion, measurement harmonization, Process audit, Test & qualification-check, Product Certifications.
 

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• To complete customs entries in an accurate and timely manner, checking all relevant documents and delivering a service that meets TELEPORT standards.
• To submit customs declarations to RMCD using simplified, summary and standard procedures, ensuring strict compliance to current statutory procedures.
• To forward the customs release messages to the internal departments team and other representatives.
• To build relationships and rapport with new and existing customers and communicate effectively with authorities such as :
  • Internal & External of Teleport Commerce Teams
  • RMCD
  • Cargo Terminals
  • Key business partners
  • Suppliers/Transporters
  • Other business support agencies
  • MAHB
• To complete data administration and validation, scanning and filing supporting documents.
• To be the first response to all enquiries regarding Customs Declarations.
• Complete any other documentation that may become relevant over time.
• Create and maintain accurate, relevant, and up to date information relating to all interactions and business changes.
• To carry out other duties commensurate with the role and role grade as required and directed from time to time.
• Coordinates with Principal, Fleet Team, Operations Team and CS Team on the Shipments status.
• Provide support to staff and clients whenever required.

• Strong communication skills
• Strong interpersonal skills 
• Able to operate computer programmes such as:
  • Microsoft Office
  • Google sheet
  • ALDEC
  • Digital TRADE PLOTFORM (DTP)
  • One teleport / Teleport Dashboard
  • Mypayment / WebCor 
• Demonstrates the ability to quickly grasp new concepts, technologies, and processes, allowing for swift adaptation to changing work environments and requirements.
• Proactively takes action and seeks out opportunities to contribute positively to projects and tasks without needing to be prompted, showing a proactive and forward-thinking approach to work
• Exhibits strong problem-solving skills, effectively identifying issues, analyzing root causes, and developing creative solutions to overcome challenges and achieve objectives efficiently
• Displays a strong work ethic and commitment to completing tasks with diligence and dedication, consistently putting in the effort required to meet deadlines and deliver high-quality results.
• Collaborates effectively with colleagues, demonstrating a cooperative and supportive attitude, contributing to a positive work environment, and achieving shared goals through effective communication and cooperation.
• Meticulous with work - double checking for accuracy of data entry

• Prepare employment letters, register new hires for medical insurance, and update internal HR systems. Maintain accurate employee records and personal files (P-files).
• Support background checks and visa applications for new hires.
• Handle HR-related billing and reporting across Asia countries.
• Manage HR operations across Asia region (including probation tracking, contract renewals, job changes, terminations and more)
• Work closely with the business leaders as a strategic partner on HR matters.
• First point of contact for employees & managers to provide support for individual needs on HR processes.
• Prepare monthly payroll instruction file with supporting documents as per local legislations.
• Take initiatives to improve overall effectiveness of HR processes.

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented professional to support our AML/CTF compliance efforts across multiple jurisdictions. In this role, you’ll help develop and maintain compliance frameworks, oversee customer due diligence processes, and monitor transactions to identify and escalate suspicious activity. You’ll work closely with internal teams to ensure regulatory requirements are met while balancing business needs.

The role also involves reviewing high-risk clients, supporting reporting obligations, and ensuring proper record-keeping and data protection practices. You’ll contribute to staff training, promote awareness of compliance standards, and help strengthen internal processes. This is a great opportunity to build deep expertise in compliance within a fast-paced, regulated environment.

Job Responsibility

AML/CTF Framework & Policy

Develop, review, and update AML/CTF policies and procedures in line with relevant laws and regulatory requirements.
Implement group-wide AML/CTF compliance standards and ensure consistency across jurisdictions.
Maintain and enhance the company's AML risk-based approach and customer due diligence (CDD) procedures.

Customer Due Diligence (CDD/KYC)

Oversee the onboarding and ongoing due diligence of clients, ensuring appropriate identification, verification, and screening (including PEP, sanctions, and adverse media).
Review high-risk client profiles and approve enhanced due diligence (EDD) measures.
Monitor and ensure third-party verification tools (e.g., SumSub, WorldCheck) are effectively configured and maintained.

Transaction Monitoring & Reporting

Monitor client transactions for suspicious activity using automated surveillance tools and manual reviews.
Investigate alerts, document findings, and escalate suspicious activity reports (SMR) to the CCO.
Prepare and submit reports to relevant financial intelligence units (e.g., AUSTRAC, FIU-Mauritius, FSA Seychelles) within required timelines.

Training & Awareness

Conduct AML/CTF training for employees across departments.
Ensure staff are familiar with red-flag indicators, typologies, and escalation channels.

Record-Keeping & Data Management

Ensure retention and accessibility of CDD and transaction records per regulatory requirements.
Support data protection compliance when handling sensitive customer information.

Requirements

Bachelor's degree in Law, Finance, Business, or related field (Master's degree or AML certifications preferred).
Experience in AML/CTF compliance is preferred, particularly within the contexts of finance and fintech company
Comprehensive understanding of the AML/CTF Act 2006, coupled with knowledge of AUSTRAC regulatory requirements and pertinent obligations set forth by ASIC.
A robust understanding of KYC/CDD processes, sanctions screening, and transaction monitoring frameworks.
Proven experience in managing investigations and preparing Suspicious Matter Reports (SMRs).
Prior exposure to trading platforms and environments involving high-frequency transactions.
Familiarity with international AML/CTF frameworks, including those established by FATF, EU AML Directives, UK FCA, and US FinCEN.
Holders of relevant certifications, such as CAMS or ICA Diploma, are encouraged to apply.

The Company

Halo Industries has developed breakthrough technology to revolutionize a decades-old semiconductor material slicing process. Our laser-based solution minimizes waste, enhances material cost efficiency, and drives innovations across high-growth markets, including automotive, telecommunications, and power electronics. Founded in 2014 at Stanford University, Halo received significant funding in 2024, paving the way for rapid expansion, strategic customer engagement, and the launch of volume manufacturing.

The Opportunity

We are seeking an experienced HR professional to establish and lead the People function as the organization scales from early stage to approximately 40 employees. This role will be responsible for developing HR frameworks, ensuring regulatory compliance, and supporting organizational growth through effective people strategies.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment across all functions
• Partner with leadership on workforce planning and organizational structure
• Develop consistent and efficient hiring processes

HR Operations & Administration

• Establish and maintain HR policies, procedures, and documentation
• Oversee onboarding and offboarding processes
• Manage employee records and day-to-day HR operations

Payroll & Compliance (Malaysia)

• Oversee payroll processes and statutory contributions (EPF, SOCSO, EIS, PCB)
• Ensure compliance with Malaysian employment laws and regulations
• Manage employment contracts, probation, confirmations, and exits

Benefits & Total Rewards

• Design and administer competitive, cost-effective benefits programs
• Liaise with insurers and vendors to implement and manage coverage
• Ensure alignment with statutory requirements and market practices
• Monitor utilization and cost effectiveness of benefits programs

Employee Engagement & Culture

• Support the development and reinforcement of organizational values
• Implement employee engagement and feedback initiatives
• Provide guidance on employee relations matters

Performance Management & Development

• Implement structured performance management processes
• Support managers in goal setting, performance reviews, and development planning
• Identify organizational capability and leadership development needs

Basic Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related discipline
• 4+ years of relevant HR generalist experience

Preferred Qualifications

• Sound knowledge of Malaysian employment legislation and statutory requirements
• Demonstrated ability to build HR processes and frameworks from inception
• Strong organizational, interpersonal, and problem-solving skills

What We Offer

• Opportunity to establish and shape the HR function
• High level of ownership and visibility with senior leadership
• Dynamic and growth-oriented work environment

ABOUT THE ROLE

We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry-level role ideal for a fresh graduate eager to grow in a hands-on environment. You will be the first point of contact for day-to-day IT matters, ensuring our internal teams can work smoothly and efficiently.

.

KEY RESPONSIBILITIES

•     Provide first-line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.

•     Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.

•     Support the installation and basic administration of business applications including Microsoft 365 and assist users with day-to-day operational queries.

•     Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems.

•     Maintain and update the IT asset and inventory register, ensuring all equipment is accurately tracked and documented.

•     Assist in monitoring and supporting basic network and infrastructure operations, escalating issues to the relevant team when required.

•     Support the maintenance and basic troubleshooting of ancillary systems such as CCTV and door access control systems.

•     Log, track, and follow up on IT support tickets, ensuring issues are resolved or appropriately escalated within agreed timeframes.

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ADDED ADVANTAGE

✓  Familiarity or exposure to enterprise business systems such as CRM, ERP, or PMIS platforms.

✓  Basic experience with Microsoft 365 administration (user management, SharePoint, Teams).

✓  Prior exposure to physical security systems such as CCTV or door access control management.

✓  Any relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is a bonus, not a requirement.

•     Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.

•     Fresh graduates are encouraged to apply. No prior working experience required.

•     Foundational understanding of computer hardware, operating systems (Windows), and basic networking concepts.

•     Good communication skills with a service-oriented mindset and the ability to work well with non-technical users.

•     Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

•     Must be based in or able to commute to the Petaling Jaya area. Fully on-site role.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a hands-on and proactive HR Generalist to support end-to-end HR operations across the employee lifecycle. This role will partner closely with business leaders to drive HR initiatives, ensure operational excellence, and enhance employee experience.

Key Responsibilities

1. HR Operations & Employee Lifecycle

• Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, and offboarding
• Maintain accurate employee records and ensure proper documentation in HR systems
• Support payroll inputs, leave management, and benefits administration

2. Recruitment & Talent Acquisition

• Support hiring managers in recruitment activities including job postings, screening, interview coordination, and offer management
• Work with stakeholders to understand hiring needs and improve time-to-hire
• Ensure a smooth onboarding experience for new hires

3. Employee Relations & Engagement

• Act as a point of contact for employee queries and HR-related matters
• Support employee engagement initiatives and internal communications
• Assist in handling employee relations issues, including disciplinary matters and grievance handling

4. Performance Management & HR Programs

• Support performance review cycles and track completion of appraisals
• Assist in implementing HR policies, frameworks, and initiatives
• Drive HR projects such as engagement surveys, culture initiatives, and process improvements

5. Compliance & Policy Management

• Ensure compliance with local labour laws and internal HR policies
• Support audits and ensure proper HR documentation and reporting
• Maintain and update HR policies and employee handbook

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 3–6 years of HR generalist experience
• Strong understanding of HR operations, employment laws, and best practices
• Good interpersonal and communication skills
• Ability to handle sensitive information with confidentiality
• Proactive, detail-oriented, and able to work in a fast-paced environment 

Supervises Security personnel on assigned shifts to ensure compliance with policies and procedures.

• In the absence of the Safety/Security Manager, functions on assigned shift as primary on center contact for on-duty supervisors, law enforcement agencies and other on-duty staff for immediate response to situations requiring Safety and Security staff attention.
• Continually makes physical inspections and security checks of grounds and facility and documents results.
• Performs safety/security officer duties and provides supervision to staff to protect life and property against theft, vandalism, misappropriation, fire, flood, or similar disaster on assigned shift in compliance with government, corporate, and management directives.
• Informs the Safety/Security Manager or designee of anything that warrants immediate attention, including major incidents, extreme emergencies, unscheduled arrival of important visitors, etc.
• Investigates incidents on center and provides clear and accurate reports.
• Controls disturbances and assists staff in de-escalating situations.
• Completes required security logs, documentation, and records accurately and on time.
• Accurately logs employees, visitors, vendors, and students as they enter and exit the center.
• Adheres to safety practices in all areas of responsibility.
• Fosters and sustains a conducive environment, ensuring it remains free from harassment, intimidation, and disrespect.
• Attends all required staff training opportunities.

The Role

This is a hands-on individual contributor role with a broad remit spanning employee relations, policy, compliance and related projects. The position partners closely with HR Business Partners to provide expert advisory support, manage complex and high-risk employee cases, and build capability in HRBPs and people leaders to confidently navigate employee relations matters. 

While the role has an APAC remit, the primary focus is the Asia region — and most significantly Malaysia, SEEK's largest hub in the region. The other current Asia markets are Singapore, Hong Kong, Indonesia, Thailand and Philippines. The role requires deep expertise and hands-on experience navigating employment frameworks across these markets.

Reporting to the Director of People Strategy and Enablement (based in Melbourne), this role sits within the People Strategy and Enablement function. Beyond day-to-day case management, the incumbent will contribute to the design and delivery of strategic initiatives that continue to uplift SEEK’s people policy and compliance frameworks, refine governance practices, and build the confidence and capability of HR Business Partners and people leaders in managing employee relations matters.

Key Responsibilities

Employee relations

• Provide expert, day‑to‑day employee relations (ER) advice and support to the HRBP team.
• Partner with HRBPs to manage complex and high‑risk cases involving performance, conduct, grievances, and medical capacity—ensuring issues are handled with fairness and empathy, and mitigating risk.
• Conduct and oversee end‑to‑end investigations into complex or sensitive workplace matters.
• Engage with external legal partners across Asian markets to ensure high-quality, fit-for-purpose support and service delivery.
• Represent SEEK in external forums (e.g. conciliations or tribunals) as required.
• Collaborate on strategic workforce or organisational change initiatives, providing proactive ER input to support business outcomes and risk management.

Policy, compliance & governance

• Act as a key subject matter expert on people‑related policies, compliance, and governance frameworks across SEEK’s Asia markets.
• Monitor and interpret local legislative developments to ensure people policies and practices remain current, compliant, and fit‑for‑purpose.
• Lead and contribute to policy and compliance projects, including policy reviews, harmonisation, and maturity assessments.
• Partner with cross‑functional stakeholders to strengthen governance processes and support audit, reporting, and board‑related requests.

Capability building & continuous improvement

• Partner closely with the HRBP team to uplift people leader and HR capability in managing ER and compliance matters confidently and consistently.
• In partnership with the ER and Policy Lead, design and deliver coaching, tools, and resources (e.g. practical guides, training materials, templates) that build skill, confidence, and alignment in decision‑making across APAC.
• In partnership with the ER and Policy Lead, identify opportunities to enhance ER and compliance processes, frameworks, and resources to drive continuous improvement and operational excellence across APAC.

Location: Malaysia 
Function: People
Team: People
Line Manager: Regional HR Manager 
KPIs: Retention, Contribution, Engagement, Internal Promotions
 

As an Area HR Manager based in Malaysia, you act as a strategic people partner to the Area Manager and Sales Teams, driving the execution of the people agenda to enable sustainable growth and an exceptional customer experience. You work closely with store leadership on a daily basis, strengthening performance through effective workforce planning, leadership capability building, talent development, and a values‑led approach to performance management.

In this role, you play a critical part in shaping a positive and inclusive culture across Singapore, Malaysia, The Philipines, Australia, New Zealand and India. You ensure that our values are consistently lived in the stores, that leaders are equipped to support and develop their teams, and that all employees experience fair, compliant, and engaging working conditions.

As a visible role model, you lead with both outcomes and care, demonstrating our values through your actions and inspiring others to do the same.

What you will do:

• Drive Organisational Effectiveness: Lead strategic workforce planning for the area, ensuring current and future staffing needs are met through effective recruitment, internal mobility, succession planning, and talent pipeline development aligned to business growth.​

• Analysis and Business Impact: Use HR data and business insights to inform local priorities within the Global people strategy. Coach SM's on how to analyse and take action based on their KPI's so people metrics influence their decision making. ​

• ​Strengthen Leadership and Performance Contribution: Deliver structured performance management processes for Area Manager and Store Managers to implement across stores, secure quality through all talent processes. Identify training needs, partner with Regional HR and the Learning network to deliver mandatory and other targeted learning. Assure the quality and readiness of Trainers and Training Stores to support both current operations and future expansion. 

• ​Embed Values and Engagement into Operations: Actively promote company values and behaviours, ensuring cultural alignment through onboarding, values training, leadership coaching and feedback practices that strengthen engagement and team cohesion. ​

• ​Ensure a Fair, Compliant Workplace: Maintain consistent application of HR policies, legal compliance, and company standards while acting as the primary, neutral escalation point. Use HR data and insights to identify risks and proactively improve employee experience and workplace practices. ​

About Us

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Officer – Cargo Operations is responsible for monitoring and coordinating cargo build-up activities for both in-house and third-party (3PL) freighter operations. This role focuses primarily on e-commerce and solutions business, ensuring cargo is built up efficiently, accurately, and in line with flight capacity requirements. The officer also supports ground operations, system updates, and coordination with the Cargo Terminal Operator (CTO) to ensure smooth flight closure and cargo handover.

Key Responsibilities

• Monitor and oversee cargo build-up activities for in-house and 3PL freighter operations, ensuring compliance with operational and safety requirements.
• Ensure optimal load utilization, with a target of 23 tonnes build-up for AK freighter operations, and full-fit utilization for other 3PL freighter flights.
• Coordinate closely with warehouse teams and CTO to ensure cargo is built, staged, and delivered according to flight schedules.
• Conduct CTO monitoring for ground operations, ensuring cargo acceptance, build-up, and handover activities are executed as planned.
• Support and monitor eHUB processing operations, ensuring cargo flows, scanning, and processing milestones are completed correctly.
• Perform and monitor ONET system updates, ensuring accurate and timely milestone status updates throughout the cargo lifecycle.
• Coordinate with CTO on flight closure activities, including cargo manifest checks, load confirmation, and final documentation readiness.
• Assist in resolving operational issues such as late build-up, system discrepancies, missing scans, or last-minute load changes.
• Support ground operations as and when required, including on-site coordination during peak periods or operational disruptions.
• Ensure all activities are conducted in accordance with company SOPs, safety standards, and regulatory requirements.

• Minimum 1–3 years of experience in cargo operations, logistics, e-commerce fulfillment, or ground handling operations.
• Basic understanding of cargo build-up, freighter operations, and ground handling processes.
• Experience or exposure to system updates and cargo milestone tracking is an advantage.
• Familiarity with CTO operations and warehouse coordination is preferred.
• Able to work in a fast-paced, time-critical operational environment, including shift work if required.
• Good communication and coordination skills with internal and external stakeholders.
• Basic proficiency in MS Excel, G Suites and operational reporting.

Key Competencies

• Operational discipline and attention to detail
• Strong coordination and follow-up
• Ability to work under pressure during flight cut-off timelines
• Team-oriented with a hands-on mindset
• Problem-solving and situational awareness

About Us

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:  

SALARY RANGE : Basic Salary - RM2160 + Productivity Allowance - RM250

Key Responsibilities

• To monitor day to day operations at the aircraft and warehouse; prepare & update the daily operation report at the end of duty roster.
• To collectively Work with CTO to ensure the priority cargo are as followed for both export and import.
• Responsible for preparing the relevant documents i.e. AWB, Lot Label, Control Form etc for cargo acceptance process.
• Research customs requirements, and attach the necessary documentations during the declaration process
• Develop understanding on import/export laws while ensuring compliance with safety and regulatory requirements
• Liaise with officials in various agencies to ensure goods are cleared through customs / quarantine
• Help to coordinate for transportation, warehousing, storage etc. where necessary.

• Diploma or Bachelor’s degree in Logistics, Supply Chain, Aviation Management, or a related field.
• 1–3 years of experience in air cargo operations or airline capacity management preferred.
• Strong interpersonal skills - ability to speak Bahasa Malaysia and English fluently
• Able to operate computer programmes such as Microsoft office
• Working experience with standard data-entry software
• Meticulous with work - double checking for accuracy of data entry.
• Has experience engaging with Government Agencies
• Experience or knowledgeable in logistics

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SALARY RANGE : Basic Salary - RM2160 + Productivity Allowance - RM250

KEY RESPONSIBILITIES

• To monitor day to day operations at the aircraft and warehouse; prepare & update the daily operation report at the end of duty roster.
• To collectively Work with CTO to ensure the priority cargo are as followed for both export and import.
• Responsible for preparing the relevant documents i.e. AWB, Lot Label, Control Form etc for cargo acceptance process.
• Research customs requirements, and attach the necessary documentations during the declaration process
• Develop understanding on import/export laws while ensuring compliance with safety and regulatory requirements
• Liaise with officials in various agencies to ensure goods are cleared through customs / quarantine
• Help to coordinate for transportation, warehousing, storage etc. where necessary.

• Diploma or Bachelor’s degree in Logistics, Supply Chain, Aviation Management, or a related field.
• 1–3 years of experience in air cargo operations or airline capacity management preferred.
• Strong interpersonal skills - ability to speak Bahasa Malaysia and English fluently
• Able to operate computer programmes such as microsoft office
• Working experience with standard data-entry softwares
• Meticulous with work - double checking for accuracy of data entry.
• Has experience engaging with Government Agencies
• Experience or knowledgeable in logistics

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About the Role

This position plays a critical role in ensuring full compliance with Malaysian and international trade regulations, with a strong focus on Licensed Manufacturing Warehouse (LMW) compliance and Authorized Economic Operator (AEO) program management. You will also oversee end-to-end logistics operations, contributing to efficiency, cost optimization, and operational excellence.

Key Responsibilities

Trade Compliance Leadership

• Act as the company representative with Malaysian Customs, MITI, and regulatory bodies
• Manage import/export permits, HS classification, export licensing, and Certificates of Origin
• Conduct compliance audits, maintain accurate records, and monitor regulatory updates
• Develop and deliver internal compliance training programs

LMW & AEO Oversight

• Ensure full adherence to LMW requirements and customs duty regulations
• Lead implementation and continuous improvement of AEO standards
• Maintain accurate product classification databases in ERP systems (e.g., SAP)

Logistics Operations

• Oversee inbound/outbound logistics, including freight forwarders and 3PL coordination
• Ensure timely and accurate shipping documentation
• Drive warehouse efficiency, inventory accuracy, and KPI performance
• Lead Quarterly Business Reviews with logistics partners

Continuous Improvement

• Identify and implement process improvements in logistics and compliance
• Support cost optimization initiatives and reporting
• Promote best practices across logistics and compliance functions

Job Summary
Role
1.1 Logistics operational budget monitoring & control. Including freight, transportation & external warehouse operating cost.
1.2 Monthly verification on logistics cost spent for entire LOM operation with LCC team.
1.3 Conducting monthly cost meeting with LOM.
1.4 Lead for Zero Based Spending program or any other cost related program for LOM.
1.5 Frequent updating of Freight or Services Rate Card and route’s LSP.
1.6 Lead for insurance claim in relation to LOM activities.
1.7 Receiving & Warehouse Operation Lead, include external warehouse operation.
1.8 Reviewing of external warehouse services KPI for Receiving & Warehousing operation on monthly basis.
1.9 Part of LOM’s BPS team.
1.10 Part of LOM Improvement Team.
1.11 Any other function that may be assign from time to time by immediate supervisor.

Job Scope
2.1 Cover the entire LOM budget and operation, services & freight costing, monitoring & approval at specific level.
2.2 Cover the entire LOM receiving & warehouse operation as well as external warehouse’s receiving & warehouse services.
2.3 Lead cost related project / program for LOM.

Job Summary
Role
1.1 MT Product Purchasing Buyer for related MT Product Group(s) in PgP2 along the complete Product Life Cycle (incl. product relocation).
1.2 MT Purchasing Strategy-, Quality- and Target Cost responsibility and accountability for MT Product Groups in PgP2.
1.3 MT contact interface to Material Field purchasing (Commercial, Quality). Assure aligned messages for the related Product Group from MT to the Material Field Purchasing.
1.4 Escalation in the MT-Pg for Purchasing related issues (commercial, quality, logistics).
1.5 Prepare aligned MT-Pg Product Group Purchasing Strategy for PT-MT/PPU

Job Scope
2.1 Definition & Maintenance of a Product Group Purchasing Strategy considering TTM and Value Stream targets of MT-PgP.
2.2 Product Group interface from Purchasing to MT.
2.3 Leading and responsible for the RPP activities in the respective Product Group (creation, implementation, cooperation cross-functionally) at PgP location.
2.4 Early Supplier involvement in PIF to support Product Innovation and Target Cost Achievement (PILUM).
2.5 Support Annual Price Negotiation by providing new potential business opportunities of Product. Group in pipe-line.
2.6 Challenge and support Material Field buyers to achieve Best Material Field Costs
2.7 Support Material Field Buyers for contracting (e.g. SE-contracts, NDA, Concept Competition etc.)
2.8 Create transparency of costs of Product Group by benchmarking (support the Global Product Champion).
2.9 Responsible for achievement of Best Costs in Product Group (Benchmarking, TCO, RPP) before / after SOP.
2.10 Responsible for Product Group related quality activities (e.g. ISIR, 8D, PQA, etc.)
2.11 First escalation level for Quality and Logistics related supplier issues from Plant.
2.12 Takes care of purchasing related topics/tasks in the Value Stream.
2.13 Ad-hoc tasks as assigned from time to time.
 

The HR & Payroll Coordinator plays a key role in supporting the Local MU organization by strengthening leadership capability, driving a high-performance culture, and enhancing associate engagement.

This role is responsible for executing the local HR agenda, covering a wide range of people-related areas including daily HR operations, signature HR processes, payroll administration, data management, foreign worker management, compensation and benefits, employee relations, talent and performance management, local labour relations, and initiatives that support associate engagement.

Key Responsibilities:

• To assist Policy & Total Reward Manager for implementing Human Resource procedures.
• Take charge of final payroll clearance and tax clearance for expatriate and foreign workers.
• Responsible for monthly payroll competency and prepare all related salary reports to finance and stake holder.
• To support on day-to-day operation and be an advisor on expatriate management. 
• Assist on tax matters/liabilities and lodge relevant documentations with IRB and follow up closely for new expatriate and for expat staff leaving the country.
• To check and monitor Time Management System (TMS) record and liaise with Department Admin for any correction or discrepancy.
• Send the payroll data to the third-party payroll provider for payroll processing on timely manner.
• To prepare employee Confirmation letter, Appraisal evaluation form, quarterly group insurance invoices, Forklift incentive (twice a year), contract renewal letter and employees change request related document (Form & Letter).
• To create and update personal file for new join associates.
• To support on company events / festival gift, employee celebrations, and employee engagement.
• Engaged in SAP Success Factor system and responsible in HR Shared Services focus on employee central, onboarding/offboarding processes, and compensation.                
• To ensure the expenses of current year did not overspend as per AOP report estimation and ensure the AOP report are aligned with department manager’ requirement. 
• Responsible for statutory submission to IRB, EPF, SOCSO & HRDC board as well as Zurich Pension Plan. – Submission statutory + Zurich pension
• Enrolment and Termination of associate in AIA Portal
• Submit statutory related form to statutory board or via online portal (CP22, Form 2, Form 3)
• Address queries from associates, department admins, and stakeholders, and prepare ad hoc reports as requested by management.
• To perform any other duties assigned by the superior.

About ThoughtFull:

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description of People Operations Associate: 

Thoughtfull is seeking an HR Operations Associate to support the expansion of our regional teams in Malaysia, Hong Kong, and Singapore. The ideal candidate will possess strong attention to detail and organizational skills, and be able to effectively manage multiple tasks in a fast-paced and growing environment. This role requires a meticulous and reliable individual who is eager to learn and contribute to supporting business growth and scalability. A positive attitude, strong sense of responsibility, and good communication skills are essential. At Thoughtfull, we value our employee relationships and strive to provide the best experience from onboarding to becoming a Thoughtfull alumni.

What you will do:  

• Be the first line of support for employees, acting as a point of contact for HR-related queries such as policies and benefits
• Support the end-to-end employment journey from pre-boarding to offboarding, including maintaining HR systems, organizing employee records, and assisting with HR reporting
• Provide day-to-day HR support and guidance to employees, ensuring adherence to HR policies, procedures, and local labor regulations
• Support the KL site lead in fostering a positive and engaging work environment for the KL team
• Assist in the implementation and rollout of people programs and initiatives
• Collaborate cross-functionally with Ops, Finance, and other departments to support people-related processes and projects

• 2–5 years of experience in an HR or People Operations role, preferably in a fast-paced and growing environment; exposure to improving or supporting operational processes is a plus
• Language: Fluent in English and Chinese to support global stakeholders.
• Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities effectively
• Proactive and reliable, with the ability to take initiative and follow through on tasks and improvements
• Adaptable to change, with respect for different work styles, and able to handle confidential and sensitive information with discretion
• Prior experience in a fast-growing startup or scale-up environment in the APAC region is a plus

Basic Salary Range: MYR4,000 - MYR6,400

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are looking for a dynamic HRBP to support Malaysia team and regions. This role is a unique blend of regional talent acquisition, employee relations, and HR Operations. You will be the backbone of our regional people operations, ensuring that our systems run smoothly and our employees are supported across borders.

Key Responsibilities

• Regional Recruitment: Drive end-to-end hiring strategies for Singapore, Malaysia, and India.
• Employee Relations: Serve as the trusted advisor for managers and employees in Malaysia, ensuring local labor law compliance.

• Payroll and compliance: Conduct meticulous final reviews of payroll processing for regional entities.
• Ensure statutory compliance and timely filings across all jurisdictions.
• Liaise with finance teams to ensure budget accuracy and reporting.

• Ensure data integrity across all platforms and generate regional people analytics/reports.

• Build a strong employer brand within Igloo markets.

• Act as the primary contact point for employee grievances, performance management, and labor law inquiries across the regions.
• Develop and implement HR initiatives that foster a positive company culture and high employee retention.

• Experience: 3+ years in an HR Generalist or HRBP role, preferably with regional exposure to Southeast Asia and India.
• Systems Proficiency: Proven experience managing HRIS and ATS platforms (e.g., Hibob, Workable, or Greenhouse).
• Technical Literacy: Strong understanding of payroll cycles and statutory requirements in Malaysia and India.
• Communication: Exceptional interpersonal skills with the ability to influence stakeholders across different cultures and time zones.
• Problem Solver: A "tech-forward" mindset with a knack for improving manual processes through system automation.

Human Resources Management

• Review and update Talent & Culture policies and procedures and other human resources materials

• Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management

• Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process

• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice

• Prepare and submit periodic Talent & Culture reports to management

• Prepare and issue correspondences relating to the Talent & Culture department

• Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations

• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Director of Talent & Culture

• Oversee the organization and execution of employees’ social, athletic and recreational activities

• Maintain a good working relations with all departments and all professional external contacts

Recruitment

• Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel

• Analyze  the hotel manpower requirements

• Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures

• Conduct recruitment and exit interviews

• Maintain good working relationships and partnerships with recruitment agencies / sources

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review and manages performance issues that arise within the team

• Constantly monitor team members performance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business