Market Research & Insights

• Research education, employment, career, and industry trends, especially in Australia and relevant international markets.
• Analyse target audiences including students, job seekers, graduates, parents, education providers, and employers.
• Gather insights on job demand, salary ranges, hiring trends, course demand, and skills needed across industries.
• Must be comfortable using ChatgGPT or Claude or Notebook LM 
• Research competitors, market positioning, user needs, and marketing opportunities.
• Summarise findings clearly so the team can use them for campaigns, product decisions, and business development.

Marketing Data Administration

• Enter, clean, verify, and update marketing-related data across spreadsheets, databases, or internal systems.
• Cross-check information related to job vacancies, locations, industries, course categories, institutions, and employer demand.
• Help maintain accurate lists for campaigns, outreach, research, and reporting.
• Identify missing, duplicated, outdated, or inconsistent data.
• Support the team in turning raw research into organised, usable insights.

Content & Campaign Support

• Assist with ideas for social media posts, landing pages, email campaigns, blog topics, and promotional materials.
• Help create simple drafts for marketing copy, captions, campaign messages, and user-facing content.
• Support campaign planning by researching audience pain points, benefits, and key messages.
• Help communicate Yuzee’s mission in a clear, simple, and engaging way.
• Assist with content that explains education pathways, career options, job trends, and platform benefits.

Creative Design Work

• Assist in creating design concepts for web pages, app screens, posters, social media visuals, or marketing materials.
• Use tools such as Figma, Canva, Adobe XD, or similar platforms to support visual ideas.
• Brainstorm and visualise simple designs that improve user engagement and communication.
• Support the team with basic UI/UX ideas for marketing pages, campaign flows, or user journeys.
• Help ensure designs are clear, modern, user-friendly, and aligned with Yuzee’s brand direction.

Product & User Understanding

• Help research how users search for education, jobs, internships, training, and career pathways.
• Assist in identifying what motivates users to sign up, apply, compare options, or engage with a platform.
• Support the team in improving how Yuzee explains its value to different user groups.
• Help collect and organise insights that can improve onboarding, landing pages, campaigns, and user communication.

• Assist in the planning, development, and execution of strategic retail marketing plans aligned with business plans.
• Liaise closely with internal stakeholders and external vendors to ensure timely and effective campaign execution.
• Develop campaign & advertising point-of-sale materials and ensure the timely implementation in retail stores
• Ensuring all in-store screens are updated with the latest content, including managing the media apps
• Manage all in-store posters and ensuring it is timely refresh and up to date
• Assist in mall marketing related tasks including providing promotional social media posts, event set up, advertising space and etc
• Handle all documents related processes including issuing stores guideline, documents, follow up on quotations, invoices and filling
• Check all tray cards/labels request from retail stores report, ensuring all reported issues are solved
• Work closely with mailroom for all in-house print related task including ordering inventories and follow up with suppliers on machinery services
• Assist in monitoring, analysing, and evaluating the effectiveness of retail marketing activities and advertising performance.
• Prepare, compile, and manage retail marketing reports, post-campaign evaluations, and documentation.
• Support budget tracking and cost management for retail marketing initiatives when required.
• Conduct retail stores visit and market survey to stay updated with the latest trend
• Ad hoc tasks as assigned

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

ABOUT THE ROLE

We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry-level role ideal for a fresh graduate eager to grow in a hands-on environment. You will be the first point of contact for day-to-day IT matters, ensuring our internal teams can work smoothly and efficiently.

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KEY RESPONSIBILITIES

•     Provide first-line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.

•     Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.

•     Support the installation and basic administration of business applications including Microsoft 365 and assist users with day-to-day operational queries.

•     Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems.

•     Maintain and update the IT asset and inventory register, ensuring all equipment is accurately tracked and documented.

•     Assist in monitoring and supporting basic network and infrastructure operations, escalating issues to the relevant team when required.

•     Support the maintenance and basic troubleshooting of ancillary systems such as CCTV and door access control systems.

•     Log, track, and follow up on IT support tickets, ensuring issues are resolved or appropriately escalated within agreed timeframes.

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ADDED ADVANTAGE

✓  Familiarity or exposure to enterprise business systems such as CRM, ERP, or PMIS platforms.

✓  Basic experience with Microsoft 365 administration (user management, SharePoint, Teams).

✓  Prior exposure to physical security systems such as CCTV or door access control management.

✓  Any relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is a bonus, not a requirement.

•     Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.

•     Fresh graduates are encouraged to apply. No prior working experience required.

•     Foundational understanding of computer hardware, operating systems (Windows), and basic networking concepts.

•     Good communication skills with a service-oriented mindset and the ability to work well with non-technical users.

•     Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

•     Must be based in or able to commute to the Petaling Jaya area. Fully on-site role.

Your responsibilities as the Property Executive will include but not limited to:

Leasing & Expansion

• Identify and secure suitable retail spaces for the company.
• Source and evaluate potential malls based on footfall, catchment, tenant mix, positioning, and commercial viability.
• Lead and support lease negotiations, including rental structures, commercial terms, incentives, and tenancy conditions.
• Prepare and present leasing proposals, financial justifications, site analysis, and approval papers for management review.
• Support execution of approved expansion plans in line with the Company’s growth strategy.

Market & Site Analysis

• Conduct detailed market and site analysis, including footfall trends, demographics, competitor presence, and sales potential.
• Benchmark rental rates, occupancy costs, and performance metrics against comparable malls and locations.
• Analyse trade areas and catchment profiles (income levels, age groups, spending patterns).
• Provide recommendations on store feasibility, expected sales performance, and risk factors.
• Collect and maintain market intelligence on retail trends, competitor movements, and landlord strategies.

Tenant & Landlord Management

• Act as the key liaison between landlords (mall management) and internal stakeholders.
• Build and maintain strong working relationships with mall leasing teams for current and future opportunities.
• Monitor store performance, including sales productivity, gross turnover rent, and occupancy costs.
• Manage tenancy-related matters such as renewals, rental reviews, variations, and dispute resolution.
• Ensure proper tracking, follow-up, and timely execution of tenancy documentation.

Marketing & Promotions

• Support mall and event marketing initiatives in collaboration with internal teams to drive footfall and sales.
• Identify and evaluate potential advertising and promotional spaces within malls to enhance brand visibility.

Documentation, Reporting & Coordination

• Assist in managing tenancy-related legal documentation in coordination with Legal and Finance teams.
• Maintain accurate leasing data, reports, and dashboards for management review.
• Work closely with Finance, Legal, Operations, and Project teams on tenancies, openings, renewals, and compliance matters.
• Other tasks as assigned by management as and when required.

• Key person for Security of the Centre.
• Monitor and ensure compliance on local authority regulations and Safety & Security Manual compliance especially on threat, burglary, theft & fraud, crime, access control and robbery.
• To identify potential security threats and propose remedial actions/measure to the Assistant Safety & Security Manager.
• To monitor and conduct inspection as pre-required interval for the security system to ensure the systems are always in working and proper functions as per requirement.
• Manage Fire Command Centre (FCC) daily operations and response to any emergency situations and proper document it.
• To monitor outsource security overall daily operations performance to ensure the duty is carry out in accordance to the job scopes and responsibility for smooth operations and security of the Centre’s operations.
• To prepare security roster to ensure smooth operations performance accordance to the scopes and responsibility.
• To conduct safety & security related training to securities to ensure comply requirement and interval.
• To work with security to oversee and monitor the fire system, access control, CCTV and PA system to ensure in good working order. 
• First response to security related incident and carry out investigation to gather relevant information and recommend prevention action and counter measure to prevent the similar occurrence.
• Liaise with local authority and assisting in crime investigation, incident, lost & found items and other related matter.
• To carry out the inspection to emergency equipment to ensure it is always is ready to use condition.
• First response to the Centre’s emergency and report to situation to the on Duty Manager.
• To lead and oversee the Carpark facilities of the Centre and ensure carpark operational control, systems and payment platforms are running in good condition.
• To provide carpark occupancy monitoring and data analysis report and contribute to budgeting and income performance analysis.
• Collaborate and coordinate with security personnel on all aspects of carpark operations.
• Demonstrate and maintain a professional and productive relationship with state authorities.
• To send the lost and found items to the nearest police station.
• Perform other responsibilities as assigned by superior or management from time to time.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Job Summary:

The Investor Relations Executive/ Senior Executive will support the Investor Relations Specialist in managing communications between the company and investors. This includes the transparent, accurate, and timely dissemination of financial and business information to the investment community. This role involves supporting investor engagement initiatives, assisting in the preparation of reports and presentations, and conducting market intelligence to enhance investor confidence and support the company’s long-term growth strategy.

Key Responsibilities:

• Support communications with investors, analysts and stakeholders
• Assist in the preparation of investor materials, including presentations, reports, financial results press releases and Bursa announcements
• Support quarterly and annual reporting processes, ensuring accuracy and consistency of messaging
• Monitor share price performance, market trends, peer performance, and investor sentiment to provide insights to management
• Coordinate investor meetings, briefings, roadshow and events
• Maintain the IR page on the company’s website
• Maintain and update the IR calendar and related records
• Collaborate closely with Finance, Business Development, Project teams, and Senior Management to ensure aligned and consistent messaging
• Ensure compliance with regulatory and disclosure requirements

• Bachelor’s Degree in Finance, Accounting, Business, Economics, or related field
• Minimum 2 years of relevant working experience (Investor Relations/ Investment Banking/ Finance exposure is an advantage)
• Strong analytical, documentation, and coordination skills
• Proficient in PowerPoint, Excel, and Word
• Able to work in a fast-paced, deadline-driven environment

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

As a Junior Executive – Finance & Vendor Management, you will be responsible for developing a strong understanding of vendors, vendor details, and the services delivered across assigned countries. This knowledge will enable you to manage and control vendor operations effectively, ensuring seamless service delivery in coordination with local HUB teams and country‑level delivery resources.

You will familiarize yourself with end‑to‑end vendor payment processes for each service and country, ensuring accurate and timely payments in line with agreed schedules. Additionally, you will gain a detailed understanding of country‑specific and vendor‑specific requirements, exceptions, and timelines, with the objective of driving consistency and supporting future standardization of operations.

• New Vendor Accreditation - To provide due diligence workbook to vendor/ coordinate with vendor to complete the workbook/ assessment to follow/ create a new vendor in Ariba system/ submit financial documents/ financial accreditation (coordination with finance team)/ financial accreditation/ approval in Ariba system by Finance team/ secure vendor ID number in Ariba system

• MSA - Coordinate with local DA Delivery & Procurement / legal team about MSA agreements & timelines of all the vendors

• Yearly token - Manage E2E processing of yearly tokens in coordination with local delivery & local finance (token selection, raising PO, Token delivery, Receive invoice or billing from token vendor/ obtain approval of invoice/ confirm billings for token in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment by vendor

• Data Collection Devices - Manage E2E processing of collection devices in coordination with local delivery & local finance (Device selection, raising PO, Device delivery, Receive invoice or billing from device vendor/ obtain approval of invoice/ confirm billings for devices in Ariba / obtain information from Finance team on date of payment / communication with vendor to collect payment check on due date / confirm receipt of payment by vendor

• Vendors supplying Temp resources - Manage E2E processing of Temp Contracts in coordination with HR, local delivery & local finance. Obtain invoice from Human Resources/ get approval of invoice/ confirm billings for devices in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• Telco vendor - Manage E2E processing of BAU Telco payments (data transmission) in coordination with local delivery & local finance / Obtain invoice from Telco vendor/ get approval of invoice/ confirm billings for Telco in Ariba / obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment by vendor. To be done for all services. learn country level exceptions

• POS vendor - Manage E2E processing of BAU POS vendor payments in coordination with local delivery & local finance. Obtain invoice from POS vendor/ get approval of invoice/ confirm billings in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• Crowdsourcing vendor - Manage E2E processing of BAU crowdsourcing vendor payments in coordination with local delivery & local finance. Obtain invoice from crowdsourcing vendor/ get approval of invoice/ confirm billings in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• T&E Advance (FTEs/Freelancers) - applicable markets only: work with local HUB resources/FTL/FTM for each of the countries on collating, reconciling & arranging T&E advance payments

• FTC/Freelancers payment: work with local HUB resources/FTL/FTM for each of the countries on collating, computing & arranging payments to FTC/Freelancers payments (in some markets its weekly for e.g. Indonesia)

• Get involve into vendor discussions (incase needed) to understand the concern better. Similarly also with local finance team inorder to get better clarity in operations

• Learn country level exceptions while working on vendor payment processing

• Anticipate challenges, risks and raise them HUB manager

About the Company:

CapBay is a multi-award-winning FinTech platform specializing in Supply Chain Finance and P2P Financing. We are on a mission to provide smart, technology-driven financing solutions to businesses, helping them grow and thrive in a digital economy. Having been recognized globally for our innovation and impact, we are looking for high-caliber professionals who are passionate about reshaping the financial landscape.

About the Role:

We are seeking a detail-oriented Senior Executive to oversee our financial reporting and general ledger functions. Unlike a traditional operational role, your focus will be on the integrity of our financial data. You will bridge the gap between various departmental reports and the final accounts, ensuring our monthly closing is seamless, accurate, and fully documented.

This is a pivotal role for an accounting professional who loves technical reconciliations and maintaining a "clean" set of books in a fast-paced FinTech environment.

Key Responsibilities:

In this role, you will be expected to:

• General Ledger & Month-End Closing: Lead the month-end closing process by ensuring all journals, accruals, and adjustments are accurately posted.
• Reconciliations: Perform detailed reconciliations between platform reports (AR) and the accounting system to ensure data consistency and integrity.
• Financial Reporting: Prepare timely monthly, quarterly, and year-end financial statements and management reports.
• Audit & Documentation: Maintain high standards of documentation for all accounting entries to ensure a "ready-to-audit" state at all times.
• Tax & Statutory Compliance: Handle corporate tax computations, SST filings, and other statutory requirements.
• Liaison: Coordinate with external auditors and tax agents to facilitate smooth annual audits.
• Process Excellence: Work closely with the Accounts Payable, Treasury and other teams to ensure all sub-ledger activities are correctly reflected in the General Ledger.

Key Qualifications and Requirements:

We are looking for someone who is:

• Education: Bachelor’s Degree in Accounting/Finance or professional qualification (ACCA, CPA, MICPA, etc.).
• Experience: Minimum of 3 years of experience in accounting, with a strong foundation in full-set accounting principles (General Ledger, Consolidation, and Reporting).
• Excel Mastery (Must-Have): Highly proficient in Microsoft Excel (Advanced formulas, Pivot Tables, and data management) to handle large data sets and reconciliations.
• Software: Experience with Oracle NetSuite is a significant advantage.
• Analytical Skills: A sharp eye for discrepancies and the ability to reconcile complex data from multiple sources.
• Mindset: Proactive, organized, and capable of working independently to meet strict reporting deadlines.

• Responsible for month-end closing, ensuring accurate financial entries and timely reporting.
• Prepare and submit monthly and quarterly financial reports within deadlines.
• Consolidate and submit Group reporting in compliance with company standards.
• Ensure compliance with accounting standards, tax regulations and company policies.
• Perform AR matching and reconciliation to ensure accuracy and completeness.
• Responsible for E-Invoice reconciliation, consolidation and E-Invoice related matters
• Assist in implementing process improvements and internal controls for efficient reporting.
• Maintain accurate accounting ledgers and perform monthly reconciliations with supporting schedules.
• Prepare and support annual budgets, forecasts, and financial analyses for management.
• Assist in yearly audits, collaborating with internal and external auditors.
• Manage ad-hoc financial projects and reporting tasks as required.
• Perform other duties as assigned by the supervisor.

• Drive sales growth for Solar O&M contracts and solar PV performance improvement projects
• Identify potential projects involving plant upgrades, system optimization, equipment replacement and performance recovery initiatives.
• Perform site assessments on operating solar PV plants to evaluate technical conditions and commercial viability of improvement works.
• Work closely with engineering and operations teams to develop customized commercial and technical proposals for clients.
• Strengthen relationships with existing customers by identifying add-on services and new scopes of work related to O&M and system enhancement.
• Establish and grow relationships with existing, new external customers and asset owners.
• Take charge of preparing and coordinating tender submissions for O&M and solar PV enhancement projects
• Work with internal technical teams to develop accurate cost estimates and Bills of Quantities (BOQ).

• Bachelor’s degree in Engineering (Electrical, Mechanical, Industrial) or Business, or a related discipline.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills for clear internal updates and professional client interactions.
• Demonstrated responsiveness and professionalism when engaging with clients, partners, and internal teams.
• Self-driven, proactive, and able to thrive in a fast-paced, target-oriented environment.
• Comfortable to work on weekends and public holidays if required.
• Possess valid car driving license and able to travel.

We are seeking a proactive and detail-oriented Intern to support our Original Equipment (OE) division. This internship offers a unique opportunity to gain hands-on experience in customer relationship management, sales support, and operational coordination, playing a vital role in ensuring customer satisfaction and efficient sales processes.

Key Responsibilities:

• Assist in managing OE product inquiries and help document customer requirements to inform sales and product strategies.
• Support the follow-up on delivery status and order progress for OE parts, directly contributing to customer satisfaction and retention.
• Help process OE customer orders, including handling Purchase Orders and coordinating with our internal teams (e.g., SO Manila).
• Assist in the accurate handling of Part Numbers for Original Equipment Service (OES), critical for sales accuracy and inventory management.
• Gain exposure to customer pricing structures and Inter-Company Pricing Transfer (IPT) agreements.

Projects & Learning Exposure:

As a Marketing & Sales Intern, you will gain practical experience by:

• Supporting coordination with the OE Team on project-related tasks.
• Assisting our planning department in coordinating stock arrangements for OE.
• Contributing to the marketing team's initiatives as needed.
• Preparing reports (upon request only) to provide valuable operational and sales insights for decision-making.