工作概述及目的

負責開發、實施和維護品質管理系統 (QMS)，以確保所有生產的產品均符合品質標準、法規要求和客戶期望。該職位還負責領導持續改進專案並管理品質保證團隊。透過監督流程、制定標準並確保遵守法規和公司政策，從而確保產品品質的穩定性。

主要職責

1. 品質管理系統（QMS）

• 根據標準制定、實施和維護品質管理體系，建立品質政策、程序和工作指導書。確保符合監管和客戶要求。

2. 生產品質監督

• 監控生產流程，確保產品品質和一致性。管理不合格項、糾正和預防措施 (CAPA) 以及根本原因分析。

3. 審計與合規

• 規劃並執行內部和外部品質審核。主導客戶和監管機構審核。確保審核發現的問題得到有效糾正措施。

4. 團隊領導與發展

• 領導、指導和培養品質保證/品質控制團隊成員。管理團隊績效、培訓和繼任計畫。在整個組織內建立強大的品質文化。

5. 供應商品質管理

• 評估並批准供應商和承包商。監督供應商/分包商的績效並進行供應商審核。確保來料/零件符合品質標準。

6. 持續改進

• 推動持續改善計劃。分析品質數據和關鍵績效指標，以發現改善機會。減少缺陷、浪費和劣質產品成本。

7. 客戶品質與投訴

• 處理客戶投訴並確保及時解決。主導根本原因調查和糾正措施。維護客戶滿意度和產品可靠性。

8. 報告與指標

• 追蹤並報告品質關鍵績效指標（缺陷率、良率、客戶投訴）。向高階管理人員報告品質績效。運用數據驅動的決策方法。

9. 風險管理

• 識別流程和產品中的品質風險。實施預防措施和緩解策略。確保產品安全和合規性。

資格與經驗

• 工程、製造、品質管理或相關領域的學士學位。
• 在製造業擁有 5-10 年以上的品質保證經驗
• 至少3-5年管理或領導經驗
• 具備品質管理系統、審核和法規遵循的經驗
• 具備紮實的生產/製程品質背景

薪資、福利和晉昇機會

• 薪資優厚（依經驗及資歷而定）
• 績效獎金和年度增資
• 醫療和保險範圍
• 培訓和發展機會。

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Responsible to audit line per IPQC Checklist and Work Instruction, compile & analyze IPQC audit results weekly and drive for compliances.
• Responsible to conduct buy off during conversion for items like component traceability, feeder, profile etc.
• Responsible in monitoring the process control in place for critical process.
• To participate in and monitor NPI activities (including tape board buy off).
• Monitor QA Line Stop activity daily and follow up and verify on effectiveness of corrective Action/closure.
• Responsible to perform testing and troubleshooting of circuits, components, instruments and mechanical assemblies. Managing Ongoing Reliability Test (ORT) and Outgoing Quality Assurance (OQA) inventory.
• Raise quality alert for line awareness when comes to line excursion or customer feedback.
• Other task assigned by superior.

The Senior Product Quality Engineer (Sr. PQE) is responsible for leading Ongoing Reliability Testing (ORT) programs and ensuring long-term quality and reliability performance of our products across design, manufacturing, and field deployment. This role drives best-in-class reliability monitoring, stress testing, and continuous improvement to meet international standards and customer requirements.

The Sr. PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality teams to prevent defects, proactively identify reliability risks, and drive robust product quality throughout the product lifecycle

Key Responsibilities

• Lead and optimize Ongoing Reliability Testing (ORT) strategies and programs for production products, including sample selection, test setup, acceleration models, and data analysis.
• Define, implement, and continuously improve ORT plans and suitable stress tests tailored to specific product applications and use conditions.
• Attend key milestone meetings (from design kick-off through production transfer) with a strong emphasis on long-term reliability risks and ORT requirements.
• Perform and review product qualifications (new products, second source, material/design/process changes) while ensuring seamless integration with ORT programs.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, AEC, etc.).
• Communicate ORT plans, results, and reliability data with internal stakeholders and customers (Silicon, Package, and Board Level).
• Participate in and lead risk assessments (e.g., DFMEA, PFMEA) with a focus on long-term reliability; ensure mitigation actions are implemented, validated, and monitored via ORT.
• Review qualification and ORT test results, assess risks, and provide quality approval for production release or change management.
• Generate and publish high-quality qualification and ongoing reliability reports with clear risk assessments and recommendations.
• Lead failure analysis for ORT and qualification failures using advanced electrical, mechanical, and materials analysis techniques; drive root cause identification and corrective actions.
• Define and implement reliability enhancement measures jointly with cross-functional teams to achieve high product robustness.
• Proactively highlight potential criticalities, reliability risks, and early warning signals from ORT data.
• Ensure lessons learned from reliability issues and ORT findings are systematically fed back into design, process, and manufacturing improvements.
• Support or lead continuous improvement initiatives related to reliability monitoring and ORT efficiency.

• Perform reliability testing to support production excursion evaluations and SIP package qualifications.
• Execute routine reliability monitoring for qualification and mass production, ensure accurate and timely data recording.
• Maintain up-to-date log sheets and documentation for all reliability test activities.
• Ensure full data traceability to support audits, reviews, and compliance requirements.
• Conduct first-level validation and preliminary analysis on reliability test failures.
• Escalate abnormal findings, equipment issues, or test deviations promptly to responsible engineers.
• Operate, monitor, and manage reliability test equipment and chambers (e.g., HAST, Temperature Cycling) in accordance with defined loading plans and procedures.
• Record, compile, and report reliability test results accurately and within defined timelines.
• Communicate effectively with engineers and stakeholders regarding test status, issues, and progress updates.
• Monitor and maintain reliability lab inventory, including test samples, consumables, tools, and equipment.
• Perform periodic inventory checks and ensure inventory records are accurate and up to date.
• Collaborate with requestors on test unit handling, disposition, and status tracking.
• Ensure adherence to laboratory safety guidelines, standard operating procedures (SOPs), and quality requirements.

The Senior Product Quality Engineer (Sr. PQE) is responsible for leading Ongoing Reliability Testing (ORT) programs and ensuring long-term quality and reliability performance of our products across design, manufacturing, and field deployment. This role drives best-in-class reliability monitoring, stress testing, and continuous improvement to meet international standards and customer requirements.

The Sr. PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality teams to prevent defects, proactively identify reliability risks, and drive robust product quality throughout the product lifecycle

Key Responsibilities

• Lead and optimize Ongoing Reliability Testing (ORT) strategies and programs for production products, including sample selection, test setup, acceleration models, and data analysis.
• Define, implement, and continuously improve ORT plans and suitable stress tests tailored to specific product applications and use conditions.
• Attend key milestone meetings (from design kick-off through production transfer) with a strong emphasis on long-term reliability risks and ORT requirements.
• Perform and review product qualifications (new products, second source, material/design/process changes) while ensuring seamless integration with ORT programs.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, AEC, etc.).
• Communicate ORT plans, results, and reliability data with internal stakeholders and customers (Silicon, Package, and Board Level).
• Participate in and lead risk assessments (e.g., DFMEA, PFMEA) with a focus on long-term reliability; ensure mitigation actions are implemented, validated, and monitored via ORT.
• Review qualification and ORT test results, assess risks, and provide quality approval for production release or change management.
• Generate and publish high-quality qualification and ongoing reliability reports with clear risk assessments and recommendations.
• Lead failure analysis for ORT and qualification failures using advanced electrical, mechanical, and materials analysis techniques; drive root cause identification and corrective actions.
• Define and implement reliability enhancement measures jointly with cross-functional teams to achieve high product robustness.
• Proactively highlight potential criticalities, reliability risks, and early warning signals from ORT data.
• Ensure lessons learned from reliability issues and ORT findings are systematically fed back into design, process, and manufacturing improvements.
• Support or lead continuous improvement initiatives related to reliability monitoring and ORT efficiency.

The Senior Product Quality Engineer (Sr. PQE) is responsible for leading Ongoing Reliability Testing (ORT) programs and ensuring long-term quality and reliability performance of our products across design, manufacturing, and field deployment. This role drives best-in-class reliability monitoring, stress testing, and continuous improvement to meet international standards and customer requirements.

The Sr. PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality teams to prevent defects, proactively identify reliability risks, and drive robust product quality throughout the product lifecycle

Key Responsibilities

• Lead and optimize Ongoing Reliability Testing (ORT) strategies and programs for production products, including sample selection, test setup, acceleration models, and data analysis.
• Define, implement, and continuously improve ORT plans and suitable stress tests tailored to specific product applications and use conditions.
• Attend key milestone meetings (from design kick-off through production transfer) with a strong emphasis on long-term reliability risks and ORT requirements.
• Perform and review product qualifications (new products, second source, material/design/process changes) while ensuring seamless integration with ORT programs.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, AEC, etc.).
• Communicate ORT plans, results, and reliability data with internal stakeholders and customers (Silicon, Package, and Board Level).
• Participate in and lead risk assessments (e.g., DFMEA, PFMEA) with a focus on long-term reliability; ensure mitigation actions are implemented, validated, and monitored via ORT.
• Review qualification and ORT test results, assess risks, and provide quality approval for production release or change management.
• Generate and publish high-quality qualification and ongoing reliability reports with clear risk assessments and recommendations.
• Lead failure analysis for ORT and qualification failures using advanced electrical, mechanical, and materials analysis techniques; drive root cause identification and corrective actions.
• Define and implement reliability enhancement measures jointly with cross-functional teams to achieve high product robustness.
• Proactively highlight potential criticalities, reliability risks, and early warning signals from ORT data.
• Ensure lessons learned from reliability issues and ORT findings are systematically fed back into design, process, and manufacturing improvements.
• Support or lead continuous improvement initiatives related to reliability monitoring and ORT efficiency.

The PQE is responsible for ensuring quality and reliability performance of our products, wherever they are designed, manufactured, and assembled, by performing best in class Product Qualification in accordance with international standards and customer requirements. The PQE is also responsible for Reliability Monitoring through ORT.

The PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality to prevent defects, drive robust product quality and continuous improvement initiatives.

Key Responsibilities

• Define, perform, and review Qualification (new products, second source, material changes, design changes, process changes, …)
• Define, evaluate, and implement suitable stress tests for related product applications.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, etc.).
• Communicate qualification plans and data with customer (Silicon, Package and Board Level).
• Participate in risk assessments (e.g., DFMEA) and ensure mitigation actions are implemented and validated.
• Review qualification test results, assess risks, and provide quality approval for production release or change management. 

The PQE is responsible for ensuring quality and reliability performance of our products, wherever they are designed, manufactured, and assembled, by performing best in class Product Qualification in accordance with international standards and customer requirements. The PQE is also responsible for Reliability Monitoring through ORT.

The PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality to prevent defects, drive robust product quality and continuous improvement initiatives.

Key Responsibilities

• Define, perform, and review Qualification (new products, second source, material changes, design changes, process changes, …)
• Define, evaluate, and implement suitable stress tests for related product applications.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, etc.).
• Communicate qualification plans and data with customer (Silicon, Package and Board Level).
• Participate in risk assessments (e.g., DFMEA) and ensure mitigation actions are implemented and validated.
• Review qualification test results, assess risks, and provide quality approval for production release or change management.

Renesas is seeking for a supplier quality engineer for its Outsourced assembly and test subcontractor management. The Subcontractor Quality Engineer is responsible for providing support of Supplier Quality Systems through identification and evaluation of key process metrics, verification of Renesas specific requirements, support of Quality and risk mitigation activities, continuous improvements, audits and implementation of best-known-practices. This role ensures that established manufacturing inspection, sampling and statistical process control procedures are followed and assure compliance to in-house and/or external specifications and standards, such as ISO9001, ISO14001, ISO/TS16949 wherever applicable.

Key Responsibilities:

Supplier Quality Management & Liaison

Act as the primary quality interface between suppliers and Renesas, ensuring alignment with quality requirements and expectations.

Quality Excursion Management & Corrective Actions

Lead the investigation of quality issues using structured problem-solving methodologies (e.g., 8D) and drive effective corrective and preventive actions to closure.

Supplier Audit, Certification & Change Control

Maintain and execute the supplier audit program and support supplier process/material change management and site certification activities.

New Supplier Assessment & Qualification

Provide quality leadership in the evaluation and qualification of new subcontractors supporting Automotive, High Reliability, Industrial, and Commercial markets.

Continuous Improvement Leadership

Analyze quality trends, manage improvement projects, and influence cross-functional teams to drive continuous improvement at subcontractor sites.

Training & Best Practice Deployment

Deliver supplier quality training and support the development and deployment of best-known practices across subcontracted manufacturing operations.

SQE (Supplier Quality Engineer) for Assembly sites (OSAT an IM sites)

Key Responsibilities

Supplier Quality Management & Liaison

Act as the primary quality interface between suppliers and Renesas, ensuring alignment with quality requirements and expectations.

Quality Excursion Management & Corrective Actions

Lead the investigation of quality issues using structured problem-solving methodologies (e.g., 8D), and drive effective corrective and preventive actions to closure.

Supplier Audit, Certification & Change Control

Maintain and execute the supplier audit program, and support supplier process/material change management and site certification activities.

New Supplier Assessment & Qualification

Provide quality leadership in the evaluation and qualification of new subcontractors supporting Automotive, High Reliability, Industrial, and Commercial markets.

Continuous Improvement Leadership

Analyze quality trends, manage improvement projects, and influence cross-functional teams to drive continuous improvement at subcontractor sites.

Training & Best Practice Deployment

Deliver supplier quality training and support the development and deployment of best-known practices across subcontracted manufacturing operations.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

• Drive sales growth and achieve revenue targets for Business Assurance and Certification services within the Southern Region of Malaysia.
• Develop and execute territory sales plans to identify new business opportunities and expand existing customer accounts.
• Build and maintain strong relationships with clients across various industries, providing consultative solutions for certification, audit, training, and assurance services.
• Generate and manage a healthy sales pipeline through prospecting, networking, referrals, and market development activities.
• Conduct customer visits, presentations, and solution discussions to understand business needs and propose suitable SGS services.
• Prepare quotations, proposals, and commercial offers in accordance with company guidelines.
• Work closely with technical, operations, and customer service teams to ensure smooth project execution and customer satisfaction.
• Support the implementation of national and regional sales initiatives to achieve business objectives.
• Monitor market trends, customer requirements, and competitor activities, and provide feedback to management on business opportunities and risks.
• Maintain accurate sales forecasts, pipeline updates, and customer records within the CRM system.
• Support key account development activities and contribute to customer retention and business expansion efforts.
• Provide guidance and coaching to junior sales team members where required.
• Ensure compliance with SGS policies, procedures, Code of Integrity, and Health, Safety & Environment (HSE) requirements.
• Perform any other duties assigned by the Reporting Manager or Senior Management.

• Responsible as the line/process quality for the Sensors and ASICs production line. Ensure the line/process is complied with quality requirements. Interfacing with Process/ Equipment Engineer.
• Responsible for the product quality for Sensors and ASICs, internally and externally, including incoming product quality issues and customer issues. Interfacing with Product Engineer, Simultaneous Engineering (SE) Team, Central Customer Quality Engineer and/or Central Supplier Quality Engineer.
• Responsible to key in report, generate quality notification in SAP such as Q-Info, Delivery Release and QM-View.
• Responsible for the problem-solving coordination and moderation for the quality issue internally and externally as Problem Solving Expert.
• Responsible as the SPC coordinator for the Sensors and ASICs line.
• Support as PgP5 Internal Auditor, including audit execution, closing and effectiveness verification of audits focus on IATF 16949 and VDA 6.3.
• Support any external/customer audits, including follow-up and closing of related OPL.
• Support department 6S activity.
• Support change management 4M checklist verification.
• Support lessons learned activity. Sharing input to the lesson learned plant coordinator. 
• Support MSA study, including review of MSA study reported by Process/Equipment Engineer.
• Support Daily Leadership Meeting for any quality issue regarding Sensors and ASICs line.
• Responsible for return materials to supplier, including the improvement of the return process.
• Responsible for IB process for return material from customers.
• Responsible for continuous improvement in the area of responsibility.
• Execute any other related duties assigned by supervisor from time to time.

Act as the key local expert and lead user for planning-relevant master data, ensuring high consistency, quality and reliability of data used in Blue Yonder to support holistic planning of the semiconductor production network.

Serve as a critical interface between business, specialty departments, IT, and external IT service providers, driving further development, stabilization and continuous improvement of master data and planning IT solutions.

Utilize cost advantages of LCL.

• Drive end‑to‑end planning master-data quality and governance, ensuring reliable, usable data across business functions
• Act as technical lead for analytics and data solutions (Power BI, SQL Oracle/MSSQL, KNIME, databases, web/UI tools)
• Responsible for maintenance and enhancement of master data applications and UIs (e.g. Tivity) aligned with business needs
• Drive dashboards and advanced analytics to enable planning excellence, transparency, and self‑service insights
• Lead root cause analysis of complex data issues, implementing sustainable, preventive solutions
• Define, monitor and improve data governance frameworks, validation rules, workflows, KPIs and operating models
• Identify data quality trends and drive automation, structural improvements and scalability
• Ensure data solutions effectively support planning processes (demand planning, logistics interfaces, master data flows)
• Manage global and local stakeholder expectations, priorities and dependencies with clear, business‑oriented communication
• Motivate and develop the team by setting technical standards, best practices and ways of working
• Foster a culture of ownership, continuous improvement, analytical thinking and knowledge sharing
• Lead and contribute to PJM1‑SO projects, driving innovation, efficiency and advanced analytics adoption

Analog & Mixed-Signal Central Division (AMS) is looking for a Staff NPI Planner to join our NPI Planner team to serve as a single point of contact for all engineering supply-related matters. This position is responsible for planning, initiating and managing engineering wafer starts, assembly builds, and maintaining engineering inventory control to support customer samples delivery. Is responsible for end-to-end supply chain and working with cross-functional teams to remove and resolve any obstacle in NPI material flow.

KEY RESPONSIBILITIES

• Initiate engineering wafer start requests to foundry/fab for product tape out.
• Initiate proto assembly build requests.
• Work with marketing/sales team to track and drive customer sample deliveries.
• Create MRB for non-conformance material disposition.
• Create and maintain product BOM and product lifecycle in PLM systems such as Agile.
• Track, manage engineering inventory (wafer/assembly lots, finished goods etc.)
• Work with the planning and manufacturing team to ensure a smooth handoff from NPI to mass production (engineering lot conversion, production readiness)
• Communicate schedule of activities to product teams in a timely fashion (daily, weekly, when new update is available).

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

We are looking for an enthusiastic and resilient Specialist, Marketing Tech, Regional to join our team of 3-4.

While the title is "Marketing Tech," this isn't a typical SaaS or app marketing role. For us, it means being the strategic engine that designs and manages the technical backbone for our core B2B logistics services.

Your mission is to identify intent signals by leading the integration of our Marketing Tools (CRM, automation, and AI Agents) and optimising our end-to-end workflows. It's all about ensuring data integrity, automating lead scoring to detect high-value accounts, and creating the sophisticated digital systems required to shorten the sales cycle.

You will fit perfectly if you thrive in a fast-paced environment, are creative, analytical, organised, and have a sharp eye for detail. We're looking for a natural self-starter with a structured and clear way of communicating.

A DAY IN A LIFE
As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Manage and Develop Integrated Workflows & Tool Utilisation: Spearhead the creation of effective, end-to-end integrated workflows, leveraging AI Agents and the existing Marketing Tools stack (CRM, automation platforms) to connect Marketing CRM, Sales CRM, and the customer database, with a focus on supporting demand generation activities.
• Automation of Demand Generation Processes: Automating key demand generation processes, such as intent signal capture, lead scoring, and segmentation, leveraging AI agents and machine learning capabilities where applicable.
• CRM Strategy Analysis: Analyse customer data to refine CRM strategies.
• Marketing Technologies Integration & Management: Collaborate on integrating and managing the full Marketing Tools stack and automation tools, ensuring they align with and bolster demand generation efforts.
• Close Collaboration with Marketing Team: Work in tandem with the marketing team, including Content Marketing, Brand, PR & Communications, to ensure integrated marketing efforts and smooth lead transition.
• Cross-Departmental Collaboration: Engage with external departments such as regional and local market stakeholders, Operations, and the Product team to align business strategies.

At the onset, you may be culture-shocked working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up our sleeves as needed, and never delegate work that one would not be willing to do ourselves
• Do what is needed to get things done, as we believe speed is more important than anything else to effect change
• Over-communicate, particularly as we are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language Skills: High proficiency in English, both written and verbal.
• CRM and Marketing Automation Expertise: Proficiency in Marketing CRM platforms (e.g., Hubspot, Common Room, Mailchimp, GetResponse, ActiveCampaign) and marketing automation platforms (e.g., n8n, Zapier, Google App Scripts, Marketing API)
• Technical and Data Analysis Skills: Strong skills in these areas to effectively manage CRM systems and interpret data for demand generation.
• Content Marketing Knowledge: Understanding of content marketing and distribution channels
• Adaptability and Timeliness: Ability to meet deadlines and adapt quickly to changes in demand generation trends and strategies.
• Communication Skills: Excellent verbal and written communication skills for effective collaboration and strategy communication.
• Detail-Oriented and Independent: Meticulous and self-driven with the ability to work independently, essential for managing CRM and automation tasks in support of demand generation.
• Critical and Analytical Thinking: Necessary for developing and optimising CRM strategies that support demand generation objectives.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• B2B Marketing Experience: Valuable in understanding the nuances of demand generation in a B2B context.
• ABM Strategy Proficiency: Proficiency in Account-based Marketing strategies and execution, valuable for targeted demand generation.
• User Journey Mapping: Background in mapping user journeys, enhancing CRM strategies for demand generation.
• Web Development and Digital Tech Familiarity: Familiarity with these areas to integrate and optimise digital tools for demand generation.
• Innovative Marketing Strategies: Demonstrated ability to apply innovative approaches to marketing strategy, enhancing demand generation.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Get to Know the Team

GrabMart is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of goods delivery services.

Get to Know the Role

As an Account Management Specialist, GrabMart, you will be responsible for:

• Establishing and manage strong business relationships with existing and potential top merchants to drive growth for GrabMart.
• Lead all elements of account management, including trend monitoring, business development strategy, partner negotiation, daily account management, and execution of key initiatives.
• Grow key accounts as measured by deliveries, GMV and revenue, as well as forming deeper relationships with partners through collaboration in other areas such as GrabPay, GrabAds, and GrabExpress.
• You will own relationships with FMCG clients to drive Ads sale of relevant Grab assets, including sales pitch, planning marketing calendar, execution such as merchant participation acquisition, and end-of-campaign reporting.

You will report to the Manager, GrabMart and working onsite in Petaling Jaya.

The Critical Tasks You Will Perform

• You will acquire and drive growth in key accounts as measured by deliveries, GMV, and revenue.
• Prepare weekly, monthly promotion planning & category strategy planning, including monitoring trends and suggesting/coordinating appropriate pricing & promotional activities.
• You will manage end-to-end deal management (including working with country BD, ads, GrabGifts, transport, food, pay/financial, operations, marketing, and product to ensure the success of the partnership).
• You will probe and investigate merchant's pain points and validate the issues they're facing with key partners, including mitigating escalations that may come through Customer Support.
• You will evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
• You will collaborate with different departments to tailor merchant-specific needs (e.g. customized reporting, marketing support, integrations).
• You will improve operational excellence by working with the merchants and operations teams.

The Market risk team at LDC is responsible for producing quantitative market risk metrics along with qualitative assessment of potential risks to the company portfolio due to changes in market conditions. You will work closely with traders, risk managers, and other stakeholders to provide analysis, report risk metrics, and develop insights into market movements.

Main Responsibilities:

• Independently run and validate daily Market Risk calculations, including VaR and key risk metrics, ensuring data integrity, model stability, and timely delivery.
• Perform first-level analysis of VaR movements, identifying key drivers (price, positions, volatility) and escalating material changes with clear explanations to Management or Platform Risk Managers.
• Conduct deep-dive analysis on market exposures, linking risk movements to market fundamentals (e.g., price trends, supply/demand changes, basis movements).
• Generate and distribute daily risk reports to senior management, summarizing risk exposures, key metrics (e.g., Value at Risk (VaR), Margin Call Exposure), and historical trend analyses.
• Act as a key point of contact for various stakeholders, providing timely insights, challenging assumptions where appropriate, and supporting risk-informed decision-making.
• Continuously enhance and streamline risk reporting, improving transparency, consistency, and relevance to business decisions.
• Support and drive enhancements to risk tools, dashboards, and reporting frameworks, improving usability, efficiency, and data visibility across platforms.
• Contribute to enhancements in risk models and methologies (e.g. VaR assumptions, stress testing approaches)
• Explore and apply AI and data analytics tools to improve risk monitoring, anomaly detection, and reporting efficiency.

Experiences:

• Prior experience in financial analysis or related roles is preferred, with exposure to physical and/or derivatives markets considered an advantage. Familiarity with commodities trading and market risk is a plus.
• Familiarity with market risk concepts and metrics, such as Value at Risk (VaR), stress testing, and exposure analysis, with the ability to interpret and explain risk movements.
• Exposure to risk systems, data analysis tools, or reporting platforms (e.g.,Python, Power BI, or similar) to support risk monitoring and reporting processes.
• Experienced in designing data modelling/analytics.
• Exposure to process improvement, automation, or data-driven initiatives (including use of analytics tools or AI-assisted workflows) to enhance risk reporting and monitoring efficiency.
• Minimum 5 years of relevant experience; strong programming skills are highly valued.

Other skills (Computer Skills, etc):

• Strong understanding of statistical and financial risk models, including practical application in risk measurement (e.g.VaR, stress testing, scenario analysis) and interpretation of outputs in a business context.
• Strong Programming skills in data analysis and automation tools such as Python, SAS, Java, HTML or similar, with the ability to analyze large datasets, improve workflows, and support automation initiatives.
• Experience in data visualization and reporting tools (e.g., Power BI), with the ability to build interactive dashboards and translate complex risk metrics into clear insights.
• Ability to communicate with both technical and non-technical stakeholders.
• Ability to detect discrepancies in data and systems, ensuring the reliability of risk assessments.
• Exposure to advanced analytics or AI-assisted tools to enhance risk monitoring, anomaly detection, or reporting workflows.

Languages:

• English (Fluent)

Academics:

•  Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, Economics and Finance or a related field.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

We’re looking for a Senior Marketing Specialist to help shape how TabSquare grows, communicates, and earns attention across markets.

This is a highly cross-functional role spanning brand, growth, product storytelling, digital marketing, and experimentation. You’ll work across different initiatives and teams to help strengthen our presence, support go-to-market efforts, explore new growth opportunities, and contribute to how our products and brand are experienced by the market.

If you enjoy combining creativity, commercial thinking, curiosity, and execution in a fast-evolving environment, we’d love to hear from you.

Responsibilities:

• Supporting product launches, feature storytelling, and go-to-market initiatives

• Exploring low-cost and unconventional growth opportunities across digital channels and communities

• Helping shape how TabSquare communicates its products, value propositions, and brand

• Performance Marketing - Drive the drafting and sending EDM/ SMS and Whatsapp Campaigns, work towards optimization of campaign elements to achieve desired results.

• Creating and coordinating content across social media, campaigns, and digital touchpoints

• Supporting experiments related to product-led growth, user engagement, and demand generation

• Helping turn product capabilities and customer stories into compelling narratives and marketing assets

WHAT YOU’LL DO

The HR Admin Specialist supports efficient HR operations by administering the full colleague and candidate lifecycle, from recruitment and pre-boarding through to payroll inputs and exit. You enable HR systems accuracy, translations, and smooth day-to-day People service delivery across the market. 

You are a detail-oriented and dependable HR professional who brings accuracy, discretion, and a collaborative spirit to support multiple HR functions. By acting in line with our Values, having a growth mindset, and acting as a role model, you contribute to H&M’s business success through people engagement. At H&M, WHAT you do is as important as HOW you do it.

You will:

• Manage onboarding, offboarding, and lifecycle documentation for Store Managers and Support Office colleagues, providing standardized templates for execution.
• Create and maintain accurate employee records in HRIS systems (SuccessFactors), conducting regular data hygiene checks and system housekeeping.
• Handle day-to-day HR queries from colleagues and managers within established local labour law frameworks.
• Draft and support ER case documentation and coordinate exit interview logistics.
• Coordinate the localization and translation of HR content using AI tools, collaborating with local teams for accuracy and brand alignment.
• Support HR audits and vendor billing management while continuously driving operational workflow improvements.

WHO YOU’LL WORK WITH

As an HR Admin Specialist, you’ll work closely with People Function colleagues, Support Office colleagues, and Store Managers to ensure smooth processes and reliable service delivery.

This role reports to the Payroll Manager.

WHO YOU ARE

We are looking for people with...

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in HR administration, HR operations, or maintaining employee data records.
• Proficiency in HRIS tools (SuccessFactors or equivalent) and advanced MS Office 365 skills.
• Required proficiency in English.
• Experience supporting payroll or rewards processes is a plus.

And people who are...

• Highly organized with strong administrative skills and strict attention to detail and accuracy.
• Excellent communicators capable of cross-functional collaboration and stakeholder management.
• Discreet with a proven ability to handle highly sensitive and confidential information.
• Digitally savvy and comfortable working with HR systems, automation, and AI tools to improve efficiency and accuracy.
• True ambassadors of our Values, acting with a collaborative, proactive, and improvement-oriented mindset.

Position Overview

The Direct Procurement Specialist/Executive supports the daily operational activities required to secure raw materials and components for production. With 1–3 years of experience, this role focuses on executing purchase orders (POs), tracking material delivery timelines, monitoring inventory levels, and conducting initial supplier data analysis. The goal is to ensure 100% supply continuity for the manufacturing line.

Key Responsibilities

• PO Execution & Tracking: Convert purchase requisitions into purchase orders (POs) within the ERP system. Track shipments to ensure on-time delivery.

• Expediting & Supply Continuity: Proactively follow up with suppliers regarding delayed shipments or lead-time bottlenecks; escalate critical shortages to senior management.

• Data Maintenance: Maintain accurate master data in the ERP system, including current pricing, lead times, safety stock levels, and supplier contact details.

• Invoice & Quality Resolution: Coordinate with Accounts Payable to resolve invoice price discrepancies and work with Quality Assurance to handle supplier material returns (RMA process).

• Supplier Performance Tracking: Compile monthly supplier scorecard data, tracking KPIs such as On-Time In-Full (OTIF) delivery and defect rates.

About the Role

We are searching for a highly motivated and technically strong CRM specialist to join our CRM MarTech team. This role is focused on the technical side of CRM execution - building, debugging, and improving how our CRM communications work behind the scenes. You will work on CRM setups across multiple markets, dealing with large scale and complexity.

You will act as a key bridge between CRM and our technical ecosystem, working extensively within Braze to implement advanced personalisation, integrate data sources, and ensure our setups are scalable and reliable. A key part of the role is also exploring new platform capabilities and identifying smarter, more automated ways of working.

This is not a pure campaign management role. It is designed for someone who enjoys working with logic, APIs, data flows, and maintaining scalable CRM systems, and wants to deepen their expertise in the CRM MarTech domain over time.

What You Will Do

Technical Execution & Personalisation

Build and maintain CRM campaigns and lifecycle flows in Braze, with a strong focus on Liquid logic, dynamic content, and scalable setups. Leverage APIs and Connected Content to power personalised user experiences to maximize the business impact on the platform

Platform Ownership (Braze)

Act as a key technical user of Braze, supporting the wider CRM team in implementing new features, testing capabilities, and improving how we use the platform. Stay up to date with new releases and identify opportunities to push beyond standard use cases.

Infrastructure & Data Collaboration

Work closely with Product and Data teams to ensure CRM data is reliable and usable. Support the setup and improvement of data flows, integrations, and event tracking that power CRM communications. Contribute to making our overall CRM architecture more scalable over time.

Debugging, QA & Reliability

Troubleshoot technical issues across campaigns and flows, including Liquid logic errors, API failures, and data inconsistencies. Maintain a high standard of accuracy and reliability across all executions.

Optimisation & Continuous Improvement

Support experimentation and iteration by ensuring campaigns are set up correctly for testing. Proactively identify inefficiencies in current workflows and suggest more automated or scalable approaches. Explore how AI tools can support areas such as QA, content generation, or workflow automation in a practical and controlled way.

• Responsible for new product quality requirement, PQE function.
• Ensure products manufactured meet Customer requirements. 
• Responsible for Line process control and complaint management. Follow rule : 1-2-14 1.4.
• Develop, review and monitor the effectiveness of quality control procedures and processes, propose and implement improvements where necessary.
• Ensure closed loop of internal and external audit finding include product safety audit.
• Monitor and supervise QMM technician performance to ensure efficiency in quality management process.
• Responsible for process improvement project and update Management on the improvement result.
• Responsible for Quality problem resolution through problem solving sheet PSS/8D.
• Responsible for inspection plan for incoming and outgoing (FQ, VQ).
• Responsible for component first article inspection approval (ISIR) and approval on incoming part inspection plan including cost reduction activities without delay.
• Monitor, report of KPI’s in timely manner and establish action plan.

New Product Introduction

• Responsibility for –Start up projects, warranty, customer complaint, first article approval (ISIR), reliability testing, etc.
• New project product qualification test include fulfill the regulation requirement.
• Actively involves in UX, QG, FMEA, PQP and production line release. Ensure all the QG open point closed within defined due date or latest 3 months after SOP.
• Prepare product test plan, product inspection plan (EP), QZ test plan (QZTI) and FQ/VQ checklist.
• Provide training to QMM test technician on all the related inspection plan and checklist.
• Work with service center to understand the product quality level in the market, at least monthly reporting is expected.
• Coordinate project testing, investigate the failure and ensure close loop of the action implemented. Follow rule of PSS/8D 1-2-14.
• Responsible for part release.
• Ensure all ISIR requirements are fulfill before ISIR released i.e. Cpk > 1.33, PQA sign off, control plan and released critical components supplier qualification process.
• To ensure measurement methodology alignment between PgP2 and supplier during technical discussion with supplier via PQA.
• To ensure all related fixture including incoming inspection, short endurance for VQ/FQ audit, practical tests are ready 2 weeks before pilot.

Operation Support

• Responsible for in process & outgoing product quality performance.
• Responsible for MSA, calibration, concession management, customer complaint management, etc.
• Provide assistance to resolve line FOR issues.
• Support PUQ on supplier incoming material quality issue disposition and 8D verification and evaluation.
• Support cost saving activities and approve alteration change.
• Regular review with production personnel for PQP and FMEA.
• Perform failure analysis on customer – warranty complaint tool and drive for improvement to achieve the agreed target. Target to roll out improvement actions within 3 months after solution is defined.
• Ensure ANDI/CR contents is checked before release and implemented correctly.
• Conduct periodic audits to ensure line and process compliances. Expected monthly audit reporting is needed to submit to supervisor and include action plan of manufacturing.
• Conduct Failure Investigation with cross-functional team eg. ENG, PUQ, MSE for non conformance incidents if needed.
• Drive cross functional team for Quality process improvement (e.g. Elimination of inspection, warranty limit).
• Responsible for plant to plant quality complaint management.
• Responsible for product transfer on quality measures between plant.
• Responsible for monthly Product CIP, Process CIP, warranty analysis reporting.

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.