The Senior Executive (Credit Control) is responsible for overseeing and executing credit management functions to ensure timely collection of rental and related receivables at Mayang Mall, Kuala Terengganu. This role is critical in minimizing credit risk exposure, improving cash flow and maintaining healthy tenant account status. Key focus areas include effective monitoring of accounts receivable, proactive follow-up on outstanding payments, accurate reporting and strict adherence to the company's credit control policies and procedures. The role supports the Finance Department in ensuring financial accuracy and operational efficiency.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave

Area of Experience

1. Computer science, Information Technology, or related field.
2. Proven experience in software development, with a strong focus on API development and integration.

Other Requirement

1. Proficiency in programming languages such as JavaScript, Python, Ruby, or PHP.
2. Experience with RESTful and SOAP APIs.
3. Strong understanding of web services and underlying protocols such as HTTP, SSL, OAuth, and JSON.

Responsibilities

• Develop and maintain APIs for internal and external use.
• Integrate third-party APIs into existing systems and applications.
• Collaborate with front-end and back-end developers to enhance system functionality and
• user experience.
• Troubleshoot and debug API-related issues to ensure optimal performance.
• Stay abreast of developments in web applications and programming languages.
• Ensure security protocols are integrated and maintained within API integration.
• Work closely with project managers to understand integration needs and provide
• feasible solutions.
• Document API development processes, including creating user guides and API
• documentation for internal and external use.
• Conduct API performance tests and optimize as necessary.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Fitness membership
• Dental insurance
• Vision insurance

Job Summary

Support the engineering team in developing, testing, and maintaining software applications. This internship offers hands-on experience in real-world projects, exposure to modern technologies, and an opportunity to build a strong foundation in software development.

Key Responsibilities

• Write high-quality, clean, and maintainable code under guidance, and participate in code reviews to follow best practices
• Collaborate with product managers, QA teams, and developers to ensure timely delivery of high-quality projects
• Assist in the design, development, and deployment of software systems, including distributed systems and microservices architecture
• Support debugging, troubleshooting, and resolving technical issues
• Participate in system testing, documentation, and improvement of existing applications
• Continuously learn and explore new technologies to enhance development efficiency

Requirements

• Currently pursuing a Diploma or Bachelor’s degree in Computer Science, Software Engineering, IT, or related fields
• Basic knowledge of programming concepts and software development lifecycle
• Familiarity with JavaScript and SQL
• Good problem-solving and analytical skills
• Willingness to learn, proactive attitude, and strong sense of responsibility
• Ability to work both independently and in a team environment

Preferred Qualifications

• Basic knowledge of web development (HTML, CSS, JavaScript) 
• Familiarity with version control tools such as Git 
• Exposure to frameworks or backend development is an advantage

Benefits

· Training, mentorship, and career development opportunities 

· Friendly and collaborative working environment

Responsibilities:

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximise profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.

Requirements.

• Communication skill
• Experience in delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Good listening, negotiation and presentation abilities.
• Verbal and written communication skills.
• Possess at least a high school cert, Sales or relevant field.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.
• Medical insurance
• Company uniform
• Annual Leave
• EPF and Socso

Job Description

-Create demand and drive sales growth both for existing and new clients

-Execute marketing analysis, develop marketing plan, conduct business hunting activities to expand the market presence and sales revenue

-Coordinate delivery support, forecast management, and inventory/stock management to ensure smooth supply operations, in collaboration with sales coordination team

-Develop and maintain strong relationships with clients and suppliers

-Prepare and provide sales/business/market reports to suppliers and clients regularly

■MUST TO HAVE:

-Minimum 5 years’ BD and Account Management experience in Semiconductor-related industry

-Minimum Diploma/Degree in Engineering or related engineering field

-Strong negotiation, presentation, and customer communication skills.

-Proficiency in English and Chinese

-Strong attention to details such as sales report, sales data, budget/cost management

-Availability to travel to Singapore and other ASEAN countries, once every month on average

Apply Link: https://jobs.persolmalaysia.com/detail/38985?apply_id=38985&utm_source=jobstore&utm_medium=sponsored

Contact Email: [email protected]

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

經驗領域

1. 電腦科學、資訊科技或相關領域。
2. 在軟體開發方面擁有豐富的經驗，尤其擅長 API 開發和整合。

其他要求

1. 精通 JavaScript、Python、Ruby 或 PHP 等程式語言。
2. 具備 RESTful 和 SOAP API 的使用經驗。
3. 深入理解 Web 服務和底層協議，例如 HTTP、SSL、OAuth 和 JSON。

職責

• 開發和維護供內部和外部使用的應用程式介面 (API)。
• 將第三方 API 整合到現有系統和應用程式中。
• 與前端和後端開發人員合作，以增強系統功能和
• 使用者體驗。
• 排查並偵錯與 API 相關的問題，以確保最佳效能。
• 密切關注網頁應用程式和程式語言的最新發展。
• 確保API整合中整合並維護安全協定。
• 與專案經理緊密合作，了解整合需求並提供
• 可行的解決方案。
• 記錄 API 開發流程，包括建立使用者指南和 API
• 供內部和外部使用的文件。
• 進行API效能測試，並根據需要進行最佳化。

福利待遇

• 附近公共交通
• 醫療保險
• 健身會員
• 牙科保險
• 視力保險

高級信貸主管負責監督執行信貸管理職能，以確保瓜拉登嘉樓瑪揚購物中心及時收回租金及相關應收款項。該職位對於最大限度地降低信貸風險敞口、改善現金流和維護良好的租戶帳戶狀況至關重要。主要職責包括有效監控應收帳款、主動跟進未付款項、準確報告以及嚴格遵守公司信貸控制政策和程序。該職位協助財務部門確保財務準確性和營運效率。

福利待遇

• 彈性的工作時間
• 醫療保險
• 個人休假

Job Description

Responsibilities

• Major Fault Support & Review – Respond to Severity 1/2 incidents within 1 hour, log cases to Huawei TAC, lead troubleshooting, and conduct post event fault reviews.
• Operational Analysis – Deliver monthly reports covering cloud resource capacity, platform health, alarm analysis, and optimization recommendations.
• Risk Check – Perform quarterly in depth health checks (runtime status, capacity, configuration, warnings, version & license management) and provide rectification guidance.
• Basic & Advanced Cloud Service Version Upgrade – Lead upgrade solution design, pre upgrade checks, implementation, verification, and rollback for cloud platform and gPaaS/AI DaaS services
• Issue & Risk Management – Analyse issue trends, track unresolved escalated issues, and proactively identify and mitigate platform stability risks.
• Resource & Capacity Management – Analyse resource usage and provide scaling or reconstruction recommendations.
• Change Implementation – Implement configuration changes (including after hours support up to 8 hours/week as needed), obtain customer authorization, and perform rollback if required.
• Urgent Recovery & Troubleshooting – Assist TAC in emergency fault recovery, common issue resolution, and rapid service restoration.
• Routine PMI & Monitoring – Perform routine product inspections, monitor alarms via ManageOne/eSight, and ensure platform health

Job Requirements:

• Bachelor/Master of computer science engineering or related majors, with over 3 years O&M experience, including hands on work with cloud platforms (public/private cloud) or general IT (networks, OS, databases, middleware, basic IT components).
• Familiar with HCS deployment, tenant O&M processes (backup management, resource inspection, requirement management, risk management, asset management, expense analysis, monitoring & alarming.
• Strong foundational knowledge of datacom principles; familiar with TCP/IP, standard IP networking, and hybrid cloud networking; able to independently resolve basic datacom issues; proficient in physical network technologies and architectures.
• Strong capability to identify and demarcate cloud problems, lead problem closure, and drive backend improvements.
• Excellent customer service awareness and communication skills; able to work with multinational teams
• Attention to detail and strong execution capabilities

Preferred Qualifications:

• Experience maintaining or optimising large scale data centre network services.
• Experience with SDN delivery and maintenance.
• Familiarity with chaos engineering, fault drills, stress tests, and architecture optimisation.
• Experience in multinational team management (at least 2 years).

Apply Link: https://jobs.persolmalaysia.com/detail/39051?apply_id=39051&utm_source=jobstore&utm_medium=sponsored

Contact Email: [email protected]

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述

- 為現有客戶和新客戶創造需求並推動銷售成長

-進行市場分析，制定行銷計劃，進行業務拓展活動，以擴大市場份額和銷售收入。

- 與銷售協調團隊合作，協調交付支援、預測管理和庫存/存貨管理，以確保順暢的供應營運。

-與客戶和供應商建立並維護牢固的關係

-定期準備並向供應商和客戶提供銷售/業務/市場報告

■必備：

-至少5年半導體相關產業的業務拓展及客戶管理經驗

-工程或相關工程領域最低文憑/學位

- 具備較強的談判、簡報和客戶溝通能力。

-精通英語和中文

- 高度注重細節，例如銷售報告、銷售數據、預算/成本管理

-平均每月可前往新加坡和其他東協國家出差。

申請連結：https://jobs.persolmalaysia.com/detail/38985?apply_id=38985&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：[email protected]

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

職位描述

職責

• 重大故障支援與審查 – 在 1 小時內回應嚴重程度 1/2 的事件，將案例記錄到華為 TAC，主導故障排除，並進行事後故障審查。
• 營運分析 – 提供涵蓋雲端資源容量、平台運作狀況、警報分析和最佳化建議的月度報告。
• 風險檢查 – 每季度執行深入的健康檢查（運行時狀態、容量、配置、警告、版本和許可證管理），並提供糾正指導。
• 基礎及進階雲端服務版本升級 – 主導雲端平台和 gPaaS/AI DaaS 服務的升級方案設計、升級前檢查、實施、驗證和回溯。
• 問題與風險管理 – 分析問題趨勢，追蹤未解決的升級問題，並主動識別並緩解平台穩定性風險。
• 資源與能力管理－分析資源使用情況，並提供規模化或重建建議。
• 變更實施 – 實施配置變更（包括根據需要提供每週最多 8 小時的非工作時間支援），獲得客戶授權，並在需要時執行回溯。
• 緊急復原和故障排除 – 協助 TAC 進行緊急故障復原、常見問題解決和快速服務復原。
• 例行產品故障偵測與監控 – 執行例行產品檢查，透過 ManageOne/eSight 監控警報，並確保平台運作狀況良好

職位要求：

• 電腦科學工程或相關專業的學士/碩士學位，擁有 3 年以上的維運經驗，包括雲端平台（公有雲/私有雲）或一般 IT（網路、作業系統、資料庫、中介軟體、基本 IT 元件）的實際操作經驗。
• 熟悉 HCS 部署、租戶維運流程（備份管理、資源檢查、需求管理、風險管理、資產管理、費用分析、監控和警報）。
• 具備紮實的資料通訊原理基礎知識；熟悉 TCP/IP、標準 IP 網路和混合雲網路；能夠獨立解決基本的資料通訊問題；精通實體網路技術和架構。
• 具備強大的能力，能夠辨識和界定雲端問題，主導問題解決，並推動後端改善。
• 優秀的客戶服務意識和溝通技巧；能夠與跨國團隊合作
• 注重細節和強大的執行能力

優先資質：

• 具備維護或優化大型資料中心網路服務的經驗。
• 具備SDN部署和維護經驗。
• 熟悉混沌工程、故障演練、壓力測試和架構最佳化。
• 具備跨國團隊管理經驗（至少 2 年）。

申請連結：https://jobs.persolmalaysia.com/detail/39051?apply_id=39051&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：[email protected]

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

• Candidates must posses a Degree in Mechanical Engineering .

• Minimum 4-5 years working experience in HVAC / ACMV.

• Able to communicate well at all levels, both verbally and in writing.

• Possess good working attitude, initiative and self motivation to perform.

• Documentation Management.

Perks & Benefits

• Medical Benefit
• Pantry and Resting Area For Staff To Recharge
• Promotion Based On Performance
• Regular team activities
• Personal leave
• Personal development opportunities

Job Summary

Support the engineering team in developing, testing, and maintaining software applications. This internship offers hands-on experience in real-world projects, exposure to modern technologies, and an opportunity to build a strong foundation in software development.

Key Responsibilities

• Write high-quality, clean, and maintainable code under guidance, and participate in code reviews to follow best practices
• Collaborate with product managers, QA teams, and developers to ensure timely delivery of high-quality projects
• Assist in the design, development, and deployment of software systems, including distributed systems and microservices architecture
• Support debugging, troubleshooting, and resolving technical issues
• Participate in system testing, documentation, and improvement of existing applications
• Continuously learn and explore new technologies to enhance development efficiency

Requirements

• Currently pursuing a Diploma or Bachelor’s degree in Computer Science, Software Engineering, IT, or related fields
• Basic knowledge of programming concepts and software development lifecycle
• Familiarity with JavaScript and SQL
• Good problem-solving and analytical skills
• Willingness to learn, proactive attitude, and strong sense of responsibility
• Ability to work both independently and in a team environment

Preferred Qualifications

• Basic knowledge of web development (HTML, CSS, JavaScript) 
• Familiarity with version control tools such as Git 
• Exposure to frameworks or backend development is an advantage

Benefits

· Training, mentorship, and career development opportunities

· Friendly and collaborative working environment

職位概述

協助工程團隊進行軟體應用程式的開發、測試和維護。本次實習提供參與真實專案實務的機會，接觸到現代技術，並為夯實軟體開發基礎提供平台。

主要職責

• 在指導下編寫高品質、簡潔且易於維護的程式碼，並參與程式碼審查以遵循最佳實踐。
• 與產品經理、品質保證團隊和開發人員合作，確保高品質專案按時交付。
• 協助設計、開發和部署軟體系統，包括分散式系統和微服務架構
• 支援調試、故障排除和解決技術問題
• 參與系統測試、文件編寫和現有應用程式的改進。
• 不斷學習和探索新技術，以提高開發效率

要求

• 目前正在攻讀電腦科學、軟體工程、資訊科技或相關領域的文憑或學士學位
• 具備程式設計概念和軟體開發生命週期的基礎知識
• 熟悉 JavaScript 和 SQL
• 良好的問題解決能力與分析能力
• 學習意願強，積極主動，責任感強。
• 能夠獨立工作，也能在團隊環境中工作

優先資格

• 具備網頁開發基礎（HTML、CSS、JavaScript）
• 熟悉 Git 等版本控制工具
• 熟悉框架或後端開發者優先考慮。

好處

· 培訓、指導和職業發展機會

友善協作的工作環境

職位概述

協助工程團隊進行軟體應用程式的開發、測試和維護。本次實習提供參與真實專案實務的機會，接觸到現代技術，並為夯實軟體開發基礎提供平台。

主要職責

• 在指導下編寫高品質、簡潔且易於維護的程式碼，並參與程式碼審查以遵循最佳實踐。
• 與產品經理、品質保證團隊和開發人員合作，確保高品質專案按時交付。
• 協助設計、開發和部署軟體系統，包括分散式系統和微服務架構
• 支援調試、故障排除和解決技術問題
• 參與系統測試、文件編寫和現有應用程式的改進。
• 不斷學習和探索新技術，以提高開發效率

要求

• 目前正在攻讀電腦科學、軟體工程、資訊科技或相關領域的文憑或學士學位
• 具備程式設計概念和軟體開發生命週期的基礎知識
• 熟悉 JavaScript 和 SQL
• 良好的問題解決能力與分析能力
• 學習意願強，積極主動，責任感強。
• 能夠獨立工作，也能在團隊環境中工作

優先資格

• 具備網頁開發基礎（HTML、CSS、JavaScript）
• 熟悉 Git 等版本控制工具
• 熟悉框架或後端開發者優先考慮。

好處

· 培訓、指導和職業發展機會

友善協作的工作環境

職責：

• 作為所有客戶帳戶管理事宜的主要聯絡人。
• 建立並維護牢固、持久的客戶關係。
• 協商合約並達成協議，以實現利潤最大化。
• 與重要客戶、客戶利害關係人和高階主管贊助商建立值得信賴的顧問關係。
• 確保根據客戶需求和目標，及時、成功地交付我們的解決方案。
• 向內部和外部利害關係人清楚傳達每月/每季計畫的進度。
• 與現有客戶開發新業務，並/或找出需要改進的領域以完成銷售配額。
• 預測並追蹤關鍵客戶指標（例如季度銷售業績和年度預測）。
• 準備帳戶狀態報告。
• 與銷售團隊合作，發掘並拓展轄區內的商機。
• 根據需要協助處理具有挑戰性的客戶請求或問題升級。

要求。

• 溝通技巧
• 具備為客戶需求提供以客戶為中心的解決方案的經驗。
• 具備同時處理多個客戶管理專案的能力，並能保持對細節的敏銳關注。
• 良好的傾聽、談判和表達能力。
• 口頭和書面溝通能力。
• 至少擁有高中學歷，銷售或相關領域專業。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 公司製服
• 年假
• 僱員公積金及社險

Serikandi Group of Companies

Company: YANUR TRADING COMPANY SDN BHD

Position: Cost Control Executive

Reporting to:  Corporate Finance Manager

Department: Corporate Finance & Accounts

Location: Kuala Belait.

Purpose of the Position:

Responsible for overseeing the financial operations of the group while ensuring strong cost control and financial discipline across all divisions including retail supermarkets, wholesale distribution, poultry farming, and distribution supply operations.

Key Responsibilities:

1. Financial Management & Reporting

I. Monitor and analysis financial performance including sales, gross margins, operating expenses, and profitability.

II. Ensure accuracy of accounting records and compliance with financial reporting standards.

2. Budgeting & Financial Planning

I. Assistance in annual budgets and financial forecasts for all divisions with a proper cost analysis.

II. Support management in strategic planning and financial decision making.

3. Cost Control & Cost Management

I. Develop and implement cost control systems across all business divisions.

II. Monitor operational expenses including procurement, logistics, labour costs, utilities, and administrative overheads.

III. Conduct cost analysis for retail operations, warehouse management, poultry farming, and Wholesale operation.

IV. Establish and monitor cost benchmarks and KPI to track division performance.

V. Identify areas of cost leakage and recommend corrective actions.

VI. Work with division heads to implement cost reduction initiatives.

VII. Monitor cost per unit metrics such as cost per product, cost per delivery, and cost per production cycle.

4. Operational Cost Analysis 

I. Analyze operational costs across retail outlets, wholesale operations, and production units.

II. Review inventory carrying costs, wastage, shrinkage, and stock losses.

III. Evaluate supplier pricing and procurement cost structures.

IV. Evaluate the performance of division, products and brands and provide independent observations.

V. Monitor procurement activity and cost analysis.

VI. Provide financial insights to improve pricing strategies and margin performance.

5. Investment & Project Evaluation

I. Conduct financial feasibility studies for new business projects and capital investments.

II. Develop financial models including IRR, NPV, and payback analysis.

III. Monitor financial performance of expansion projects and capital investments.

6. Internal Control & Risk Management

I. Establish and enforce financial control procedures across all divisions.

II. Strengthen inventory control systems in retail outlets, warehouses, and farm facilities and minimize the stock loss to bare minimum.

III. Ensure proper approval processes for expenditures and procurement.

IV. Monitor standard operating procedures for financial operations.

V. Supervise finance and accounting staff across the organization.

VI. Ensure timely and accurate financial reporting.

VII. Provide training and guidance to improve financial discipline across departments.

VIII. Monitor Shrinkage loss and spoilage across all division due by stock variance analysis.

IX. Frequent monitoring of Dead stock and slow moving stocks.

Preferred Industry Experience:

• FMCG trading and distribution

• Retail supermarket operations

• Poultry or food production businesses

• Supply chain and logistics operations

Key Knowledges & Skills Ability:

• Financial planning and analysis

• Cost control and operational cost management

• Budgeting and profitability management

• Financial modelling and investment analysis

• Strong analytical and decision-making skills

• Leadership and cross-functional coordination

Perks & Benefits

• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

塞里坎迪集團公司

公司：YANUR TRADING COMPANY SDN BHD

職位：成本控制主管

報告對象：公司財務經理

部門：公司財務與會計

地點：瓜拉貝萊特。

職位目標：

負責監督集團的財務運營，同時確保所有部門（包括零售超市、批發分銷、家禽養殖和分銷供應業務）都實行嚴格的成本控制和財務紀律。

主要職責：

1. 財務管理與報告

一、監控及分析財務業績，包括銷售額、毛利率、營運費用及獲利能力。

二、確保會計記錄的準確性並符合財務報告準則。

2. 預算與財務規劃

一、協助各部門編製年度預算及財務預測，並進行適當的成本分析。

二、協助管理階層進行策略規劃及財務決策。

3. 成本控制與成本管理

一、在所有業務部門開發及實施成本控制系統。

二、監控營運費用，包括採購、物流、人力成本、水電費及管理費用。

三、對零售營運、倉儲管理、家禽養殖及批發營運進行成本分析。

IV. 建立並監控成本基準和關鍵績效指標，以追蹤部門績效。

五、找出成本洩漏點並提出矯正措施。

六、與各部門主管合作，實施成本削減計畫。

VII. 監控單位成本指標，例如每件產品的成本、每次交付的成本和每個生產週期的成本。

4. 營運成本分析

一、分析零售店、批發業務及生產部門的營運成本。

二、審查庫存持有成本、損耗、縮水和庫存損失。

三、評估供應商定價及採購成本結構。

IV. 評估部門、產品和品牌的績效，並提供獨立觀察。

五、監控採購活動及成本分析。

VI. 提供財務見解，以改善定價策略和利潤率表現。

5. 投資與專案評估

一、對新業務項目及資本投資進行財務可行性研究。

二、建立財務模型，包括內部報酬率 (IRR)、淨現值 (NPV) 和投資回收期分析。

三、監控擴張項目及資本投資的財務績效。

6. 內部控制與風險管理

一、在所有部門建立和執行財務控製程序。

二、加強零售店、倉庫及農場設施的庫存控制制度，將庫存損失降至最低。

三、確保支出及採購的適當審批流程。

四、監督財務運作的標準作業程序。

五、監督整個組織的財務和會計人員。

六、確保及時、準確地進行財務報告。

七、提供培訓和指導，以提高各部門的財務紀律。

VIII. 透過庫存差異分析，監控各部門的損耗和變質。

IX. 經常監控滯銷庫存和周轉緩慢的庫存。

優先考慮的行業經驗：

• 快速消費品貿易與經銷

• 零售超市經營

• 家禽或食品生產者

• 供應鏈和物流營運

關鍵知識和技能能力：

• 財務規劃與分析

• 成本控制與營運成本管理

• 預算和獲利能力管理

• 財務建模與投資分析

• 較強的分析與決策能力

• 領導力和跨職能協調

福利待遇

• 附近公共交通
• 醫療保險
• 開放文化
• 個人發展機會
• 有薪培訓和發展

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle — leveraging Python as the primary language for tooling, scripting, and automation. 

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack. 

• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues. 

• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines. 

• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies. 

• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects. 

• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management. 

Qualifications: 

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 

• Minimum 2 years in SRE, DevOps, or similar roles. 

• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting. 

• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). 

• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation. 

• Strong problem-solving skills and ability to work effectively under pressure. 

• Excellent communication and collaboration skills for cross-functional teamwork. 

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle, leveraging Python as the primary language for tooling, scripting, and automation.

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack.
• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues.
• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines.
• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies.
• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects.
• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management.

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

• Minimum 2 years in SRE, DevOps, or similar roles.
• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting.
• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker).
• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation.
• Strong problem-solving skills and ability to work effectively under pressure.
• Excellent communication and collaboration skills for cross-functional teamwork.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Site Reliability Engineer

The SRE will build and operate the reliability, observability, and operational excellence infrastructure underpinning the GFS managed fraud detection platforms. You will work across deployment pipelines, cloud infrastructure, monitoring, and incident management — ensuring GBG can deliver on high availability SLAs for banking and fintech customers who depend on real-time fraud detection at scale.

What you will do

• Design and operate the SRE practice for Managed oferings, including on-call processes, SLA frameworks, incident response playbooks, and post-incident review (PIR) processes.
• Build and maintain observability infrastructure: centralised logging (correlation IDs), metrics dashboards, distributed tracing, and alerting for the Predator/Instinct platform stack.
• Define and track SLOs (Service Level Objectives) and error budgets for real-time transaction processing pipelines, targeting high TPS and low round-trip latency.
• Manage cloud infrastructure provisioning and configuration using IaC tooling (Terraform, Helm), supporting both AWS/Azure cloud deployments and on-premises customer environments.
• Implement and maintain CI/CD pipelines for GFS solutions (Jenkins, etc.)
• Work with Engineering teams to ensure security and compliance readiness for Managed services — including PCI DSS, ISO 27001, SOC 1/2/3, PDPA/GDPR — in close coordination with InfoSec teams.
• Drive platform resilience improvements: high availability, auto-scaling, disaster recovery, backup/restore procedures, and chaos engineering practices.
• Manage secrets, certificate rotation, identity/access controls (OAuth/RBAC), and vulnerability management for the hosted environment.
• Support performance testing methodology and baseline establishment for our products.
• Contribute to the Architecture Review Committee (ARC) with SRE and operational perspectives on technology choices.
• Collaborate with engineering squads to embed reliability and DevSecOps practices across the SDLC.

Skills we’re looking for

• Minimum 5 years of solid hands-on experience in a Site Reliability, Platform Engineering, or DevOps role, ideally supporting mission-critical real-time processing systems in banking, payments, or fintech.
• Strong proficiency with cloud platforms (AWS preferred; Azure/GCP acceptable) including networking, compute, storage, and managed services.
• Deep expertise with containerisation and orchestration: Docker, Kubernetes (EKS/AKS/GKE), Helm, and associated tooling.
• Infrastructure as Code experience: Terraform (required), and familiarity with Ansible or Pulumi.
• Observability stack proficiency: Prometheus, Grafana, ELK/OpenSearch, Jaeger/Zipkin, or equivalent enterprise-grade tooling.
• CI/CD pipeline design and management: GitHub Actions, Jenkins, ArgoCD, or equivalent.
• Experience with security and compliance frameworks applicable to hosted financial services: PCI DSS, ISO 27001, SOC 1/2/3, GDPR/PDPA.
• Familiarity with database reliability practices for SQL Server, PostgreSQL, and Oracle — including replication, read replicas, and failover.
• Working knowledge of secrets management (HashiCorp Vault, AWS Secrets Manager) and zero-trust identity principles.
• Experience supporting real-time streaming or event-driven architectures (Kafka, RisingWave, or similar) in production environments.
• Scripting and automation proficiency: Python, Bash, or Go for operational tooling.
• Strong sense of operational ownership and accountability — comfortable being on-call and driving incidents to resolution.
• Excellent communication skills — able to produce clear incident reports, runbooks, and architecture documentation for both technical and executive audiences.
• Proactive mindset: identifies reliability risks before they become incidents and champions a culture of blameless post-mortems.
• Collaborative and effective working with software engineers, product managers, and InfoSec teams.
• Continuous improvement orientation — always looking to reduce toil, automate repetitive tasks, and improve platform resilience.
• Flexible and adaptable — able to support a globally distributed product with customers across multiple time zones.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

Role Overview

We are looking for a hands-on Senior DevSecOps & Cloud Architect to help design, implement, and standardize a modern application platform based on Angular frontend and .NET (C#) backend on AWS Cloud.

This role will play a critical leadership position in defining best practices for application architecture, security, CI/CD pipelines, and cloud infrastructure, enabling scalable and secure delivery across teams.

Key Responsibilities

• Define reference architecture for Angular + .NET applications on AWS
• Lead implementation of DevSecOps practices (SAST, DAST, SCA, secure SDLC)
• Design and build end-to-end CI/CD pipelines (build, test, deploy automation)
• Establish cloud architecture standards (EKS/ECS, API Gateway, RDS, S3, VPC)
• Implement Infrastructure as Code (Terraform / CloudFormation)
• Create reusable templates, pipelines, and frameworks
• Drive security, scalability, and reliability across applications
• Enable development teams with best practices and tooling

Required Skills

• Strong experience in:
  • .NET / C# (ASP.NET Core)
  • Angular frontend architecture
• Deep expertise in:
  • DevSecOps & CI/CD tools (GitHub Actions, GitLab CI, Azure DevOps, Jenkins)
  • AWS Cloud services & architecture
• Hands-on with:
  • Docker, Kubernetes (EKS preferred)
  • Infrastructure as Code (Terraform preferred)
• Security knowledge:
  • SAST / DAST / SCA tools
  • API security (OAuth2, JWT)
  • Secrets management

Nice to Have

• Experience in platform engineering / internal developer platforms
• Observability tools (CloudWatch, Prometheus, Grafana)
• AWS Certifications (Solutions Architect / DevOps)
• Background in legacy modernization (e.g., PHP / VB.net to cloud-native)

What Success Looks Like (6 Months)

• Defined and implemented standard architecture blueprint
• Delivered secure, automated CI/CD pipelines
• Established DevSecOps baseline practices
• Built reusable templates and frameworks for developers
• Improved deployment speed, system reliability, and security posture

Ideal Candidate

• Strong balance of hands-on engineering and architecture leadership
• Experience building or standardizing platforms from the ground up
• Ability to influence, guide, and drive adoption across engineering teams

Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators. Our patented technology collects and analyzes data from connected sensors like cameras, radar, and traffic signal controllers to help predict and prevent road incidents. We deploy edge and cloud solutions that make intersections and highways safer and smarter.

Role Overview

As a ML Quality Assurance Engineer at Derq, you will play a critical role in ensuring the reliability, accuracy, and performance of our computer vision and machine learning based products. You will work closely with our development team to design and execute comprehensive test strategies, identify and report defects, and help improve the overall quality of our customer facing AI products, using data analytics.

Key Responsibilities

• Collaborate with AI development and product teams to understand product requirements and design effective test plans and test cases for AI based products
• Strategize evaluation methodologies, gathering data and evaluation reporting
• Perform data analytics on large datasets
• Monitor and track anomalies within product’s content and statistics
• Train and deploy ML models to help boost product performance
• Create and maintain detailed documentation of test processes, methodologies, and findings
• Keep up to date with advancements in the field to optimize internal processes and workflows
• Interface and coordinate with Engineering team
• Foster a collaborative, proactive team environment that values shared success.

• Bachelor’s degree in an analytical domain such as Machine Learning, Computer Science, or a related discipline

• Python, Javascript and SQL Knowledge/Experience
• Familiarity with classical Machine Learning Models such as Random Forest, SVM, Naive Bayes
• Core understanding of mathematical concepts for statistical inference
• Hands on with spreadsheet based querying and analytics
• Proficient with annotation tools such as CVAT
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Good command of English both oral and written and reporting skills
• Knowledge of basic statistical principles coupled with logical thinking, coherent reasoning and a detail-oriented attitude

Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack.

Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be.

At Intelligen, we’re building something different. Over the past three years, we’ve evolved from a bold startup into a trusted partner for some of Australia’s most complex data transformations. We’ve helped organisations move from legacy to modern cloud platforms, embed governance into decision-making, and bring AI into the hands of business users - responsibly and at speed.

Now, as we scale into Southeast Asia, we’re looking for a Data Engineer who’s passionate about modern, cloud-agnostic data platforms and building analytics-ready solutions on Snowflake. This is your chance to work on high-impact projects across the region and help shape how data is built, modelled, and used to drive meaningful outcomes.

About the Role

We’re seeking a hands-on Data Engineer with strong experience across cloud-agnostic data platforms, focusing on Snowflake, to design, build, and optimise data pipelines for clients across Southeast Asia and APAC.

You’ll be part of an integrated Intelligen consulting team, working closely with our architects, senior consultants, and client-side technical stakeholders. This role is ideal for engineers who are hands-on, delivery-driven, and comfortable working in fast-moving, iterative project environments.

What You’ll Do

• Design and build data pipelines across cloud environments (AWS, Azure, and/or GCP)
• Build and optimise data solutions in Snowflake
• Develop robust ETL/ELT solutions and data models to support enterprise analytics
• Optimise performance, scalability, and reliability across cloud data architectures
• Work closely with business stakeholders to translate needs into technical outcomes
• Contribute to data governance, quality, and lineage initiatives
• Collaborate with cross-functional teams across Australia and APAC
• Support pre-sales, technical design sessions, and proof-of-concept (POC) work

• 3–5+ years’ experience in data engineering roles
• Solid Snowflake experience is essential, including schema design, performance tuning, and warehousing best practices
• Strong, hands-on ETL expertise
• Ideally experience with SQL, data modelling (dimensional/domain), and modern data stack tooling.
• Ability to operate in “doer mode”, comfortable rolling up sleeves and delivering quickly in line with agreed standards
• Consulting experience is a plus but not required; strong communication and problem-solving skills are essential.
• Ability to deliver independently within a structured consulting engagement.