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Service Crew

Taiman Cafe / Georgetown, Georgetown

Full-time

Others/Any

Full-time

Others/Any

Quick Apply

Customer Service

Pro Life Medical Supplies Sdn Bhd / Ipoh, Perak

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

SERVICE ADVISOR, BYD

SISMA AUTO (KL) Sdn Bhd / Shah Alam, Selangor

Full-time

Others/Any

Full-time

Others/Any

To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor under-utilized on any given day.
To always check if the vehicle in question has any outstanding field actions/service actions.
To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired.
To communicate bookings pipeline with the service manager and Job and warranty administrator, parts department to allow them to do ‘parts pre picking’ for all bookings.
To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests.
Inspecting the vehicle and utilize Denza processes and completing all documents as required.
To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions.
Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions.
Give a detailed and itemized repair estimation / quotation itemize and a estimated time required to complete the recommended repair.
To obtain signature for the approval on the RO, Vehicle Checklist and give customer the Vehicle Collection Slip Number before proceeding with the repair.
If additional time is required to complete to communicate the customer and keep them updated with any developments or issues.
To handle accident / insurance claims and minimize the administrative burden for the customer.
To up-sell customers accessories/products or other value-added services.
To invoice the Branch Manager as necessary on problematic cases (customers/vehicles).
To handle telephone inquiries and assist customers as required.
To carry out customer follow up (telephone call) after 3 days from the date of repair.

Professional Experience

Minimum SPM or other equivalent qualification
Automobile service advisor
Working experience with customer contact
Working experience with service
Experience with negotiations

Quick Apply

CUSTOMER SERVICE ASSISTANT

Unison Marine (M) Sdn Bhd / Shah Alam, Selangor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

CUSTOMER SERVICE EXECUTIVE

Rapid Growth Technology Sdn Bhd / Simpang Ampat, Penang

Full-time

Senior Executive

Full-time

Senior Executive

Quick Apply

Customer Service Executive

Tsubaki Power Transmission (Malaysia) Sdn. Bhd / SHAH ALAM, Selangor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

Project & Service Administrative Coordinator

HVAC ENGINEERING TECH SDN BHD / Penang, Penang

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

Customer Service Officer

Best World Lifestyle Sdn Bhd / Johor Bahru, Johor Darul Ta'zim

Full-time

Junior Executive

Full-time

Junior Executive

Job Scope:

1. Counter & Customer Service Operations

Attend to members' and customers' inquiries professionally and courteously.
Handle membership registration, renewal, and account-related requests.
Process product purchases, collections, returns, and exchanges according to company procedures.
Provide accurate information on products, promotions, and company policies.

2. Cashiering & Transaction Processing

Process cash, credit card, e-wallet, and other payment transactions.
Ensure all transactions are recorded accurately in the system.
Perform daily cash reconciliation and submit reports as required.

3. Inventory & Product Handling

Prepare products for customer collection and delivery.
Monitor stock levels at the counter and report replenishment requirements.
Assist in stock receiving, stock transfers, and inventory counts when required.

4. Administrative Support

Maintain accurate customer and transaction records.
Prepare and file operational documents and reports.
Assist in data entry and other administrative duties assigned by management.

5. Customer Complaint Handling

Receive and handle customer feedback, inquiries, and complaints.
Escalate unresolved issues to the relevant department for further action.
Follow up to ensure timely resolution and customer satisfaction.

6. Event & Operational Support

Assist in company events, roadshows, Pop-Up Stores, promotions, and recruitment activities.
Support meeting room, demo room, and event room operations when required.
Perform operational duties assigned by supervisors to ensure smooth daily operations.

7. Compliance & Housekeeping

Ensure compliance with company policies, SOPs, and operational guidelines.
Maintain cleanliness, organization, and professional appearance of the counter and service area.
Safeguard company assets, cash, inventory, and confidential information.

Key Responsibilities

Deliver excellent customer service and enhance member satisfaction.
Ensure smooth and efficient counter operations.
Maintain transaction accuracy and operational compliance.
Support business growth through professional front-line service.
With basic beauty background and knowledge is added value
Any other ad-hoc projects/duties related to sales as per assigned.

Qualifications:

Minimum SPM Level
Prefer female with age between 20-35 years old, presentable look
Minimum 1 year of relevant working experience
Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
Computer literate
able wotk on rotational scheduled basis if necessary.

Quick Apply

Service Technician (Petaling Jaya / Penang)

INDPRO (M) SDN BHD / Petaling Jaya, Selangor

Full-time

Fresh/Entry Level

Full-time

Fresh/Entry Level

Quick Apply

Inside Sales & Customer Service (Shah Alam office)

Lighthouse Worldwide Solutions ( M ) Sdn Bhd / Shah Alam, Selangor

Full-time

Junior Executive

Full-time

Junior Executive

Qualification and requirements :

Qualification (Diploma or Degree) in Business studies/Economics/Sales or a related field. Fresh graduates are also encouraged to apply.
At least 1 - 2 years of related working experience in after sales/customer service/business development would be an asset.
Must have excellent communication, interpersonal and organisational skills.
Ability to build strong client relationships and ensure high levels of customer satisfaction.
Must be able to communicate and co-ordinate well with the team and other related Departments in order to provide efficient service and support to clients.
Must be organised and proficient in handling administrative and logistics duties relating to receiving and delivery of the Company’s products.
Proficient in Microsoft applications (Word, Excel, Powerpoint, Outlook).
Language proficiency (English, Bahasa Malaysia and any other language).
Must have a valid driving license and must be willing to travel frequently on work assignments as required.

Job responsibilities :

Responsible for handling all administrative tasks and logistics relating to instrument calibration, service and repair, service contract, system maintenance and others.
Need to work closely with the Engineering Lab team on after sales service and support.
Follow up diligently with clients on instrument/product pick-ups and delivery for service and calibration.
Responds to complaints and enquiries, evaluates and analyses problems and gives cost effective feedback and solutions.
Arranges logistics for pick-ups and delivery.
Records, update and compiles weekly work progress reports on instrument servicing.
Handles customer satisfaction surveys.
Any other related duties outside the scope outlined.
If you are passionate and committed in your chosen field of work, and are seeking a new challenge in your career, write in to us at Lighthouse Worldwide Solutions Malaysia.

We provide :

Good training opportunities and exposure locally and abroad.
Competitive remuneration package, benefits and incentives, inclusive of attractive commission.
Exciting company trips locally and abroad.
Open and collaborative work culture with a strong focus on quality and customer satisfaction.

Quick Apply

Service Crew / 服務人員

Taiman Cafe / Georgetown, Georgetown

Full-time

Others/Any

Full-time

Others/Any

Quick Apply

Banquet Manager

Crowne Plaza Kuala Lumpur City Centre / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

Your day-to-day:

People

Work with Human Resources to ensure the departmental performance of staff is productive
Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues
Adhere to hotel disciplinary procedures during major/minor act of misconduct
Work with Superior on manpower planning and management needs

Guest Experience

Assist in the co-ordination and monitoring of all meetings and conference business
Assist in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning
Assist in managing the rooming list process
Co-ordinate the allocation of space for the conference and associated events
Conduct room familiarisations and site inspections
Monitor competitor activities
Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
Control and analyse, on an on-going basis, the following, in an effort to ensure optimum performance:
Quality levels of product and service
Guest satisfaction
Merchandising and Marketing
Operating costs
Sanitation, cleanliness and hygiene
Assist in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as:
Local requirements
Market needs
Competition
Trends
Recipes
Potential costs
Availability of Food and Beverage products
Merchandising and promotion
Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.

Financial

Work with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include:
Assist in co-ordinating the preparation of the banquet sales annual budget
Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget
Assist in the preparation of the hotel strategic plan, goals program

Responsible Business

Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements
Other ad-hoc duties - unexpected moments when we must pull together to get a task done
May also serve as manager on duty

Accountability

Ensure the smooth execution of any Catering event (On & Off premises) as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Catering Sales team to achieve the department annual budget

Number of employees supervised –

Direct - Assistant Banquet Manager/ Banquet Supervisors/ Banquet Attendants

Annual Operating Profit/Payroll Budget –

Banquet Revenue Target

Key Metrics –

Banquet Revenue Target
Guests Satisfaction Survey

What we need from you?

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience (preferably in banqueting operations) or an equivalent combination of education and experience

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local law

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Quick Apply

SITE MANAGER

Speed Master M Construction Sdn Bhd / Johor Bahru, Johor

Full-time

Manager

Full-time

Manager

Quick Apply

Restaurant Manager

Crowne Plaza Kuala Lumpur City Centre / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day:

People

Work with Human Resources to ensure the departmental performance of staff is productive

Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues

Adhere to hotel disciplinary procedures during major/minor act of misconduct

Work with Superior on manpower planning and management needs

Guest Experience

Effectively manage the restaurant by ensuring the following:

Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

Adhere to opening and closing procedures

Adhere to bill paying procedures

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

Personally meet and farewell a minimum of 80% of your customers

Encourage and motivate staff to provide optimum service during all shifts

Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

Develop and implement Promotions Calendar for F&B products in restaurant

Manage special event concepts

Create positive publicity opportunities

Manage customer database and utilize effectively

Up-sell property facilities

Analyze food and beverage statistics through point of sale system

Financial

Anticipate market changes and review operations when necessary

Conduct competitor analysis

Actively pursue cost saving measures

Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

Manage wage and beverage cost

Forecasting

Stock control

Responsible Business

Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same

Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

Initiate action to correct a hazardous situation and notify supervisors of potential dangers

Log security incidents and accidents in accordance with hotel requirements

Other ad-hoc duties - unexpected moments when we must pull together to get a task done

May also serve as manager on duty

Accountability

Ensure the smooth execution of restaurant as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Food & Beverage Team to achieve the department annual budget

Number of employees supervised –

Direct - Assistant Restaurant Manager/ Food and Beverage Supervisors/ Food and Beverage Attendants/ Hostess

Annual Operating Profit/Payroll Budget –

Restaurant Revenue Target

Key Metrics –

Restaurant Revenue Target

Employee Satisfaction Survey

What we need from you?

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience

Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Quick Apply

Relationship Manager

COMMERZE CAPITAL SDN BHD / No 338 Jalan Tun Razak, Wilayah Per

Full-time

Senior Executive

Full-time

Senior Executive

About Us

Commerze Capital Sdn Bhd is an emerging financial solutions provider focused on empowering SMEs through invoice factoring, pre-financing, and supply chain financing—particularly for those involved in government, GLC, and PLC contracts. By collaborating with leading financial institutions and ecosystem partners, we provide businesses with the working capital and financial flexibility they need to grow with confidence.

As part of our ongoing expansion, we are looking for a Relationship Manager to join our passionate team and help strengthen our engagement with SMEs, business associations, and corporate partners across Malaysia.

Key Responsibilities

Develop and nurture strong relationships with SMEs, corporate clients, and key stakeholders.
Identify and pursue financing opportunities within government, GLC, and PLC contract networks.
Oversee the end-to-end client onboarding process—from application to disbursement.
Provide tailored financial advisory on Commerze Capital’s range of financing solutions.
Collaborate with internal teams to ensure efficient processing, accurate reporting, and client satisfaction.
Represent Commerze Capital at industry events, networking sessions, and business forums.
Contribute to achieving company sales goals and business growth targets.

Requirements

Bachelor’s degree in Business, Finance, Marketing, or a related discipline.
2–4 years of experience in relationship management, SME banking, or B2B sales.
Strong knowledge of SME financing, supply chain, or trade-related financial products.
Excellent communication, negotiation, and presentation skills.
Proactive, results-oriented, and capable of working both independently and in a team.
Proficient in both Bahasa Malaysia and English (spoken and written).

What We Offer

Competitive salary package with attractive performance-based incentives.
Career growth opportunities with one of Malaysia’s up-and-coming SME financing providers.
Exposure to collaborations with government bodies, GLCs, PLCs, and industry associations.
A dynamic, supportive, and collaborative work environment where your ideas make an impact.

Quick Apply

HR Manager (Kuala Lumpur)

SKYWALKER INTERNATIONAL HOLDING SDN BHD / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

Quick Apply

BRANCH MANAGER JOHOR

Koyo Corporate (M) Sdn Bhd / Johor Bahru, Johor

Full-time

Senior Manager

Full-time

Senior Manager

Quick Apply

Assistant Sales Manager

Alphamax Holdings Sdn Bhd / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

Quick Apply

Business Development Manager

Red Ant Technology Sdn Bhd / Petaling Jaya, Selangor

Full-time

Senior Executive

Full-time

Senior Executive

About Us

Red Ant Technology Sdn Bhd (www.redant.my) is a bespoke software development company building customized web and mobile solutions for enterprises across Malaysia, Singapore, and the wider Asia-Pacific region. Our enterprise clients include Panasonic, Epson, Prudential, Bosch, and Heineken. Alongside our custom development work, we build and operate our own SaaS products, including Leaf CRM (www.leaf.my), a lead and customer management platform, and ClaimNow (www.claim.my).

Job Summary

We are looking for a driven Business Development Manager to lead growth for Leaf CRM. This is a product-focused sales role where you will run the full sales cycle for Leaf CRM, from identifying and qualifying leads, to delivering product demos, to closing subscriptions and handing customers over for onboarding. The ideal candidate understands how SaaS and CRM products are bought and sold, communicates clearly, and has a track record of meeting sales targets.

What you will do

Own the Leaf CRM sales pipeline: Research, identify, and qualify prospects across Malaysia and the wider region, and develop targeted strategies to approach and convert them.
Run structured outreach campaigns: Work with lead providers and prospect lists to drive consistent outbound activity (cold calls, follow-ups, and book qualified demo appointments.)
Deliver compelling Leaf CRM demos, lead trial conversations, prepare proposals and contracts, and close monthly and annual subscriptions.
Develop deep product knowledge to effectively map Leaf CRM features to each prospect's sales and workflow needs
Build and maintain strong, long-lasting customer relationships to drive retention, expansion, and referrals.
Identify and establish strategic partnerships and reseller channels that extend Leaf CRM's reach.
Work closely with marketing, product, and customer support teams to ensure smooth onboarding handoffs and feed market insights back into the product roadmap.
Represent Leaf CRM at industry events, conferences, and networking sessions to build the brand and generate leads.
Maintain accurate CRM records and prepare regular reports on pipeline, sales performance, and market trends.

What you will need

Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 2 years of experience in business development or sales, preferably selling SaaS, CRM, or other technology products.
Familiarity with how CRM and lead management tools support sales and marketing teams, and an understanding of the software and enterprise solutions landscape.
A track record of meeting or exceeding sales targets.
Strong English command
Excellent communication, negotiation, and presentation skills, with confidence demoing software to decision makers.
Proven ability to build and maintain client relationships.
Strong analytical and strategic thinking skills.

Quick Apply

Learning & Development Manager

Crowne Plaza Kuala Lumpur City Centre / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

As the Learning & Development Manager, you’ll be responsible for managing the hotel’s learning & development function, including developing a complement of qualified departmental trainers and establishing a hotel system for generating training data and evaluating results.

The Learning & Development Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resources. The position also plays a leading role in promoting the desired work culture around the Winning Ways of the InterContinental Hotels Group and the brand ethos.

Your day-to-day:

People

Create training programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey

Educate and train managers on Crowne Plaza on-boarding programs/ Winning Culture in accordance with hotel or company policies including, performance management process, and related programmes to foster productivity, and enhance performance

Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review

Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

Ensure effective training programs are in place for the following:

New Employee Orientation

IHG Frontline

Customer Service Training

Technical job specific training (through certification of departmental standards and procedures)

Supervisory Skills Training

Management Development

Fire, Life and Safety Training

Selling Skills

Employee retraining

Establish a training library of books, videos, journals and audio-visual materials to assist trainers in their training programs and for staff personal development

Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured, and that training is effective

Attend departmental training session and critique performance

Liaise with other IHG Training Managers to share experiences and resources

Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

Regularly communicates with staff and maintains good relations

Contributes towards regional activities as directed by Director of Human Resources / General Manager

Guest Experience

Regular monitoring and evaluation of Guest Love scores

Develop creative ways to inspire and motivate team members to provide guests with a unique experience

Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction

Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience

Use IHG benchmarks to monitor the success of training programs and amend your efforts accordingly. Eg: Guest HeartBeat scores, achievement of budget, etc

Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines

Conducts/Drive Service Standard Audits and share feedback with department heads

Financial

Assist in the creation of and work within the established L&D/Training department budget and control expenses

Monitor industrial trainees/interns/vocational trainees to manage costs and ensure statutory/IHG Academy compliances

Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved

Effective utilization of Industrial Trainees to control PTEB

Responsible Business

Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community

Prepare and monitor training programs for IHG Academy

Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training

Liaise with educational institutions conducting hospitality and training courses

Ensure the e- learning training is carried out on a timely basis

Support drive IHG Corporate Responsibility initiatives at the hotel

Perform other duties as assigned. May also serve as manager on duty

Accountability

This job is the top Learning and Development role in large, luxury, resort or major flagship hotel with extensive facilities and services, a number of outlets, and catering and convention facilities. This is typically the only Training lead in a full-service hotel. May supervise Training coordinator/Interns in a larger hotel. Ensures optimum utilization of hotel Training budget

What we need from you?

Bachelor’s degree or Diploma in Hotel Management/Bachelor's in Human Resources Management/equivalent

Minimum 3 years of relevant positions, or an equivalent combination of education and experience in Quality and Continuous Improvement process of Hospitality industry

Excellent organizational and leadership skills

Outstanding in communication skills, presentation skills, problem solving skills and works as a teamwork player

In depth understanding of quality control procedures and relevant legal standards

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Quick Apply

HR Manager - Generalist

SKYWALKER INTERNATIONAL HOLDING SDN BHD / Kuala Lumpur, Federal Territory of

Full-time

Manager

Full-time

Manager

Quick Apply

Assistant Quality Assurance Manager

Malaysia Milk Sdn Bhd / Petaling Jaya, Selangor

Full-time

Manager

Full-time

Manager

Quick Apply

Customer Service Executive / 客戶服務主管

Tsubaki Power Transmission (Malaysia) Sdn. Bhd / SHAH ALAM, Selangor

Full-time

Junior Executive

Full-time

Junior Executive

Quick Apply

CUSTOMER SERVICE EXECUTIVE / 客戶服務主管

Rapid Growth Technology Sdn Bhd / Simpang Ampat, Penang

Full-time

Senior Executive

Full-time

Senior Executive

Quick Apply

Guest Service Agent / Rooms Controller cum Guest Relations

Crowne Plaza Kuala Lumpur City Centre / Kuala Lumpur, Federal Territory of

Full-time

Fresh/Entry Level

Full-time

Fresh/Entry Level

Quick Apply

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Frequently Asked Questions

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