About the job
The purpose of the Loyalty Communications Specialist role at IKEA is to drive meaningful engagement and build long-term relationships with IKEA Family members by delivering relevant, personalized, and value-driven communications that inspire loyalty, deepen brand love, and contribute to increased visitation, conversion, and customer lifetime value. 

The role will be responsible for supporting the development and execution of member-exclusive campaigns, content, and omnichannel touchpoints, ensuring communications are aligned with the brand tone of voice and business priorities, while leveraging data insights to optimize performance across email, application, digital platforms, and in-store experiences. 

What you will do

• Work with Marketing Team and cross-functional team to build and constantly improve regional loyalty programs, which consist of IKEA Family, Småles, Kids loyalty program and a subscription IKEA Family scheme using data, business insights, and customer feedback to drive traffic, purchases, and engagement.
• Drive member acquisition and engagement through in-store, online, roadshow, and event initiatives to ensure a stable growth of the member base and a healthy number of contactable members for marketing purposes.
• Partner with related stakeholders to implement necessary enhancements to Loyalty and Marketing system and the automation process for targeting and retargeting work.
• Collaborate with the analytics agency, BI teams and Country Marketing Manager for data exchange, enhancement of the reporting dashboard, testing, monitoring results, and providing feedback for different analytics models to increase engagement and purchase propensity.
• Execute campaigns to drive the Loyalty KPIs in conjunction with the Marketing teams, optimize setup in the system to follow the customer lifecycles including onboarding and 1st purchase, stretch spend, drive returned visits, reward and recognition, and early win-back. 
• Monitor, update, and secure the functionality of the CRM system and its integration with various internal and external systems/platforms. 
• In day-to-day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to the collection, handling, and storage of members’ data.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

These are minimum-requirement skills and a ‘must-have’ for the role:

• Assist in preparing RFQ/RFI documents and sending them to suppliers during sourcing or tender exercises.
• Perform price comparison and basic cost analysis to support supplier evaluation and sourcing decisions.
• Conduct supplier and market research to identify potential vendors and benchmark pricing.
• Support tender documentation and sourcing reports, including preparing summary slides and maintaining procurement records.
• Coordinate with internal stakeholders and suppliers to follow up on quotations, required documents, and sourcing information

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Are you a detail-oriented professional with a passion for sales operations and data analytics? Do you thrive in a dynamic environment where your expertise directly contributes to business success? NEXTDC is looking for a Sales Operations Specialist, based in Petaling Jaya, to play a crucial role in empowering our Sales and Sales Operations teams! 

This is a 6-month fixed-term role

What You'll Do 

• Track and report on sales performance metrics 
• Build and maintain insightful dashboards 
• Manage Salesforce administration and data analytics 
• Work closely with the sales team to provide daily support 
• Guide and assist staff with order processing and quoting 
• Identify and implement process improvements 
• Gather and relay feedback for system enhancements 
• Train and support the sales organisation 
• Handle data entry and customer service processing 
• Ensure compliance with internal and external audit requirements 

What will You Need 

• Proven experience with Salesforce.com administration, reporting, and dashboards 
• Excellent customer service and communication skills 
• Strong ability to manage multiple priorities and competing deadlines 
• Experience working across multiple business units to provide complete solutions 
• High level of accuracy and attention to detail 
• Intermediate to advanced Excel skills (VBA preferred) 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Works with stakeholders to address all aspects of procurement management for assigned commodity, including pricing, procurement support, supplier management, supply-base strategy, market trends assessment, etc.

• Strategic Planning and Project: Develop and implement strategies to achieve organizational objectives, managing strategic projects and timelines efficiently.
• Cross-Functional Collaboration: Coordinate with other departments, stakeholders, and external partners to facilitate projects, drive initiatives, and resolve issues.
• Creates, leads and implements global commodity strategies: Work with business stakeholders (engineering, quality, finance, planning, materials and operations), facilitate commodity communications, including commodity councils, strategies, market and landscape updates, creates and implements global commodity strategies.
• Negotiations: Lead on contract & price negotiations, competitive analysis & should cost to reduce total cost of ownership and increase supplier value
• Problem-Solving: Identify, analyze, and address challenges and obstacles, often involving complex or highly technical issues.
• Set up “should cost” study and lead negotiation with suppliers to achieve yearly cost reduction.
• Establish, implement, and administer system and process to evaluate, monitor, report and manage supplier performance and improvement (incl. QBR’s).
• Monitor commodity market trends, effectively reflect market dynamic in terms of supply, cost, etc.
• Identify potential sources or suppliers in business manner.
• Identify, develop and manage relationships with existing and potential suppliers to meet the established cost, quality and delivery targets.
• Collaborate with NPI, Engineering, Quality and Operations to effectively manage NPI procurement related activities. 

1. To be responsible for planning and supervision of poultry caretakers in executing daily operations at the farm.

2. To comply with Egg handling SOP's from nest to hatchery inclusive of collection, separation, grading, fumigation, records, and documentation.

3. To ensure accurate feeding and feedback (observation, time frame, etc.) as well as feed inventory control and documentation.

4. To carry out daily monitoring, minor maintenance tasks and facility monitoring to ensure assets functionality are in good order at all times and follow up with the Maintenance Team in carry out timely and effective R&M works.

5. To ensure compliance in accuracy and timeliness of records and documentation updates and submissions as well as promptly highlighting non-conformance with appropriate corrective recommendations.

6. To supervise continuous housekeeping measures (including hygiene, rodent and pest control) for farm houses and all its equipment and machinery including feeding and drinking system.

7. To work closely with the Flock Health team and Supervisor (Production) and Farm Operation Executives on execution of flock heath program and bio-security monitoring, measures and programs as well as timely and accurate removal of none productive birds.

8. To work with Farm Operation Executive (Production) and Senior Supervisor (Maintenance) in planning of supplies to the group to ensure on time delivery, accuracy of distribution, recording of deliveries, correct usage and stock control.

9. To ensure best practices leading to maximize the flock health status by good veterinary observation, good husbandry observation, clinical analysis and bio-security

10. To perform any other task and assignments as directed by the Management from time to time.

1. To operate and maintain broiler farms according to MyGAP standard, work closely with Maintenance team in order to maintain farm equipment in good operating condition and plan for preventive maintenance (PM).
2. Conduct stock check of veterinary products (drugs, pesticide, fungicides, and disinfectants) to ensure that they are adequate during treatment process.
3. Ensure 5S and safety are properly carried out and consistently maintained in the farm.
4. Ensure smooth process of overall farm operations, implement and work closely with poultry caretakers to determine the best farm management practices in accordance to SOP and COBB standard, and ensure achievement of desired Performance Index.
5. Responsible for overall farm management, feeds program, bird mortality and weighing of bird flocks and that they are in accordance to the best practices. Accountable for keying in daily records into the mobile device linked to MTech within timeline given.
6. Closely monitor broiler farms to ensure brooding, raising broiler to meet targeted bell curve desired by customer, overseeing the harvest of broiler to meet optimal requirements, dung removal, sanitation and disinfection of the house, preventive maintenance and preparation of house for a new cycle are all in place.
7. Work closely with poultry caretakers to perform routine daily cleaning of the farm, farm equipment and overall work area.
8. Work closely with the Flock Health team on execution of flock heath program and bio-security monitoring, measurements, as well as removal of non-productive birds in a timely and accurate manner.
9. Communicate with the person-in-charge in ensuring the removal of chicken dung, empty bags and dead birds are done.
10. Coordinate with harvesting supervisor on harvesting plan such as time, house, block, date, and age of birds for harvesting according to the agreed specification.
11. To be accountable for the accuracy and reliability of weekly bird weighing and bird number at the farm for outgoing broiler birds.
12. To be accountable for optimizing feed inventory and clearance of feed upon completion of cycle.
13. To work closely with the person-in-charge to ensure accurate feed ordering and delivery based on forecasted amount and flock consumption.
14. Perform any work or responsibility assigned by the Management as and when necessary.

1. To be responsible for planning and supervision of poultry caretakers in executing daily operations at the farm.

2. To comply with Egg handling SOP's from nest to hatchery inclusive of collection, separation, grading, fumigation, records, and documentation.

3. To ensure accurate feeding and feedback (observation, time frame, etc.) as well as feed inventory control and documentation.

4. To carry out daily monitoring, minor maintenance tasks and facility monitoring to ensure assets functionality are in good order at all times and follow up with the Maintenance Team in carry out timely and effective R&M works.

5. To ensure compliance in accuracy and timeliness of records and documentation updates and submissions as well as promptly highlighting non-conformance with appropriate corrective recommendations.

6. To supervise continuous housekeeping measures (including hygiene, rodent and pest control) for farm houses and all its equipment and machinery including feeding and drinking system.

7. To work closely with the Flock Health team and Supervisor (Production) and Farm Operation Executives on execution of flock heath program and bio-security monitoring, measures and programs as well as timely and accurate removal of none productive birds.

8. To work with Farm Operation Executive (Production) and Senior Supervisor (Maintenance) in planning of supplies to the group to ensure on time delivery, accuracy of distribution, recording of deliveries, correct usage and stock control.

9. To ensure best practices leading to maximize the flock health status by good veterinary observation, good husbandry observation, clinical analysis and bio-security

10. To perform any other task and assignments as directed by the Management from time to time.

We’re not looking for a box-ticker. We want someone who’s genuinely curious about the people they’re hiring whether that’s a project engineer or a finance manager and who takes pride in finding the right fit, not just filling the seat. If you care about clean energy and want your work to mean something beyond the headcount, you’ll fit right in here.

.

WHAT YOU’LL OWN

End-to-end recruitment across technical (engineering-focused) and corporate roles

Own the full hiring cycle from intake with the hiring manager, crafting the JD, sourcing and screening, coordinating interviews, to offer and onboarding handoff. Your portfolio will span engineering, finance, sales, and corporate functions.

.

Proactive sourcing & pipeline building

Build diverse talent pipelines using LinkedIn, JobStreet, referrals, and direct outreach. Don’t wait for applicants — go find the right people before the role is even open.

.

Partner closely with hiring managers

Translate vague role briefs into sharp hiring criteria. Push back when needed. You’re a strategic partner, not a CV forwarder.

,

Candidate experience & employer branding

Every candidate interaction reflects on Solarvest. Timely comms, honest feedback, and a process that respects people’s time — non-negotiable. Contribute to how we show up as an employer in the clean energy space.

.

Recruitment data & process improvement

Track metrics that matter — time-to-fill, source quality, offer acceptance rate. Flag what’s broken and propose fixes. We’re building a more scalable TA function and you’ll be part of that.

.

Vendor & agency management

Manage relationships with external search firms for senior or specialist hires. Keep them accountable — quality over volume.

Must-haves

• Minimum 4 years of experience in talent acquisition or recruitment, covering both technical and non-technical roles
• Comfortable navigating a mixed requisition load — from corporate support functions to specialised industry roles
• Strong sourcing skills across LinkedIn, JobStreet, and direct outreach — not just posting and waiting
• Organised, self-driven, and accountable — you don’t need hand-holding to manage a requisition load
• Communicates clearly and directly — with candidates, hiring managers, and the team
• Familiarity with Malaysian employment practices and local hiring norms

.

Bonus points

• Prior experience in or genuine interest in the renewable energy, utilities, or infrastructure sectors
• Background in engineering, energy, or a technical field — helps you build credibility fast with hiring managers
• Experience working with or evaluating ATS/HRMS platforms
• Data-savvy — comfortable pulling reports, spotting trends, and translating numbers into actions

Purpose of role:

This role will be responsible for developing, implementing and managing marketing programmes in the Asia Pacific region, supporting the regional marketing manager in delivering relevant and timely marketing and communications activities.

Key activities:

•Support the development and execution of targeted, defined and measurable regional marketing plans

•Create regional content, including customer testimonials and case studies that support the regional marketing plan

•Ensure local compliance with brand guidelines; train regional teams and sites to ensure appropriate brand deployment

•Support country Agents and Distributors with Channel Marketing resources

•Support planning, execution and reporting of approved regional trade shows and other customer events, ensuring alignment with Global Marketing

•Provide market intelligence from the regional perspective, including analysis and Voice of Customer input

•Participate in ad hoc requests for various initiatives, including new product launches, site openings and M&A, etc.

•Consolidate regional feedback, assess campaign performance and demand generation, and provide regional market insights back to Global Marketing.

Key accountabilities:

•In this position, you will collaborate with the Regional Marketing Manager APAC to customise, develop and execute John Crane’s marketing strategy for the region. You will be part of the global marketing team and have a direct reporting line to the Regional Marketing Manager APAC.

•You will act as the first point of contact for any marketing-related questions from the APAC sales team, providing marketing leadership for regional markets, including demand generation programmes, new product launches and vertical marketing, to drive market share growth.

•You will be required to work across Marketing Communications, Product Marketing, Vertical Marketing and Sales Enablement functions to ensure that top-down initiatives are deployed and that regional requirements resonate with global decision-makers.

•Collaboration examples may include: (a) Support the Global Marcomms team as needed on communication plans, inbound and outbound tactics, and localised content for global initiatives (b) Work with Vertical Business Directors to identify gaps in the John Crane portfolio in each regional market (c) Work with Marcomms and Product Marketing to develop required white papers, case studies and sales tools

•You will partner closely with regional sales leadership to deploy regional marketing plans and provide market intelligence from the regional perspective back to Global Marketing. You will drive global programmes into the assigned region and coordinate deployments across multiple Marketing functions.

•You will have the opportunity to locally execute marketing programmes, campaigns and brand building (including local content development) that are part of the global or regional business strategy in line with global brand guidelines. Regional tactics such as supporting local trade shows and events, post-show lead nurturing and management coordination, creating content with appropriate approvals and developing retention/referral programmes may be required, as part of that regional plan and aligned with global initiatives.

•You will oversee the education and deployment of our brand in APAC and ensure compliance with global guidelines

•You’ll be joining a team of experts who are focused on adding real value to every aspect of our operations. You will have many opportunities to get involved and forge collaborative relationships with global stakeholders.

Jacobs Douwe Egberts Research and Development (R&D) is part of the Global JDE organization. R&D is the major contributor to the development of innovative coffee, tea, cereal and NDC products and is constantly optimizing the product portfolio. Focus of R&D is on building technology platforms, new products, portfolio renovations and productivity initiatives. Projects are carried out together with Marketing, Operations and Procurement delivering Product and Packaging Specifications which are the single most critical output of R&D.

The PLM Specialist reports into the PLM Team Lead. They are responsible for maintenance of an effective and efficient specification system for product lifecycle management. They support the R&D team in their work developing new specifications. They are a data custodian and thanks to their actions the PLM system is trustworthy and data contained therein is a strategic R&D asset. This individual is responsible for part of the total portfolio and is expected to become the subject-matter expert for their area of the PLM system.

• Typical project portfolio: Multiple activities across all aspects of the Product / Pack portfolio
• Financial risk: Moderate – Role responsible for maintenance not creation of new specification data. Technical rigour is however critical to ensure data integrity and security.
• Geographical Scope: varies

The PLM Specialist is part of the team responsible for the maintenance of the PLM system within APAC and will support the implementation of the new PLM Software. You will be responsible for assuring quality and trust in the data and be the first point of contact for data-related questions in your field. You will work closely with R&D developers and PLM users to maintain PLM data flow throughout the specification lifecycle, enrich data, provide feedback to users and drivesystem improvement. You are the PLM data custodian, and thanks to your action, the PLM system is trustworthy and data used as a strategic R&D asset.

This requires technical rigor, attention to detail and a relentless drive for completion with excellence. This role plays a critical role in the maintenance, protection and utilisation of a critical R&D asset (our recipe know-how and IP). This role is responsible for ensuring compliance with company policies and procedures related to specifications, leveraging best in class practices throughout all R&D activities and helping to support speed to market.

• Support the implementation of the new PLM Software, user acceptance test and user support

• Ensure successful migration of the data into the new PLM software: migration, validation, completeness

• Collaborate with specification creators within your area of responsibility, to guarantee the completeness and accuracy of product data until product retirement

• Ensure the maintenance of the product data (new data entry, parameter updates, new requirements)

• Monitor data quality periodically, raise gaps and coordinate issue resolution

• With guidance from manager, drive PLM system continuous improvement (design, workflow, data quality)

• Support PLM users about data extraction and reporting

• Act as data custodian and make PLM the system loved by the users and fun

• Communicate and support best practice PLM completion with APAC applications teams for all categorie

• Reports to Manager on a weekly basis highlighting risks/issues and resolution plans

• Other tasks/duties as assigned by the Manager

Get to Know the Team

At Grab, we are driving the next phase of growth by expanding our network of F&B merchants and enhancing omnicommerce solutions. This team is the engine of our expansion, focusing on acquiring new partners for services such as Dine-Out Deals, Reservations and Loyalty. This commercial role plays a pivotal role in identifying opportunities and ensuring a seamless onboarding experience for new merchants entering the Grab ecosystem.

Get to Know the Role

As part of the GrabFood Commercial Malaysia team, you will identify and build relationships with F&B merchants to drive the adoption of Grab's innovative services. Reporting to the Sales Team Leader, you will work with potential partners to implement acquisition strategies that align with Grab's goals. Your role will involve sourcing high-value leads, managing sales pipelines, and onboarding merchants onto platforms such as Dine-Out Deals and Reservations. You will work in Johor Bahru, onsite, and may require travel to outer cities/ Klang Valley.

The Critical Tasks You Will Perform

Merchant Acquisition & Onboarding

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals and Reservations.

Lead Generation & Pipeline Management

• Independently source strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.

Strategy Execution & Market Insights

• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.

Get to Know the Team

At Grab, we are driving the next phase of growth by expanding our network of F&B merchants and enhancing omnicommerce solutions. This team is the engine of our expansion, focusing on acquiring new partners for services such as Dine-Out Deals, Reservations and Loyalty. This commercial role plays a pivotal role in identifying opportunities and ensuring a seamless onboarding experience for new merchants entering the Grab ecosystem.

Get to Know the Role

As part of the GrabFood Commercial Malaysia team, you will identify and build relationships with F&B merchants to drive the adoption of Grab's innovative services. Reporting to the Sales Team Leader, you will work with potential partners to implement acquisition strategies that align with Grab's goals. Your role will involve sourcing high-value leads, managing sales pipelines, and onboarding merchants onto platforms such as Dine-Out Deals and Reservations. You will work in Kota Kinabalu onsite, and may require travel.

The Critical Tasks You Will Perform

Merchant Acquisition & Onboarding

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals and Reservations.

Lead Generation & Pipeline Management

• Independently source strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.

Strategy Execution & Market Insights

• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.

What to expect from our hiring process;

1. Application - our team will review your application within 5 days
2. A short Skills Assessment via Maki People to give you a sense of the types of skills and tasks relevant to the role you’re applying for
3. Final interview - a 60 minute video interview with the hiring team to deep dive into your experience

We’re looking for a Financial Crime Specialist (SAR Reporting) to join our Kuala Lumpur team and help protect millions of customers around the world.

At Wise, you’ll work closely with global teams across Europe, the Americas, and Asia — giving you firsthand exposure to international financial crime frameworks, processes, and regulations. It’s a great opportunity to expand your expertise beyond Malaysia, learning how different markets approach financial crime risk management and compliance.

You’ll build deep knowledge in financial crime investigations, typologies, and SAR reporting — all while contributing to a fast-growing global fintech that’s making money movement fairer and safer for everyone.

If you’re passionate about financial crime prevention, eager to grow in a dynamic and international environment, and ready to make a real impact — we’d love to have you on our team.

Key responsibilities:

• Review and Analyse: review alerts for customer accounts and transaction patterns to detect unusual or suspicious activity. Identify potential red flags related to money laundering, fraud, or other financial crimes.

• Prepare Suspicious Activity Reports: draft and submit reports based on findings, ensuring that all necessary details are accurately documented and and captured. Submit the reports to different financial intelligence units in compliance with requirements.

• Collaborate: work closely with other operational compliance teams and departments to ensure that suspicious activities are properly investigated, documented and escalated.

• Adhere to Regulatory Guidelines: stay up-to-date on financial crime regulations, regional best practices, and connected reporting requirements. Have a good understanding of different customer types, country risks, and typologies across multiple regions.

• Maintain Confidentiality: safeguard sensitive information, ensuring all reports and documentation are handled with the highest level of confidentiality and integrity.

• Continuous Learning: participate in training and upskilling sessions and remain knowledgeable about emerging trends and tools in financial crime detection.

• Develop and maintain: productive and professional working relationships with colleagues, contributing to a positive and collaborative team environment.

ABOUT YOUR ROLE

The Workforce experience specialist is under the hub workforce experience, governance and project management sector. The role’s main responsibility is to support HR operation, the company HR digitalization roadmap and lead project-related efforts in Malaysia. The role shall also actively ensure the management of employee inquiries with a high degree of customer satisfaction, expertise and timeliness for Malaysia sites and support projects to expand our knowledge base and service portfolio.

YOUR RESPONSIBILITIES WILL INCLUDE

• Managing responses to questions on administrative HR procedures and practices via multiple channels (e.g., email, phone, chat, and case management system)

• Responsible for resolving Malaysia employee inquiries in a timely and quality manner

• Lead the preparation and creation of the necessary data & documentation for processing changes (personal data, job information, reporting line changes, compensation changes, etc) into the HR Master Data System in an accurate and timely manner (Oracle)

• Keep track and ensure the data quality of employee master data maintenance at all times  

• Coordinate Digital HR projects rollout in collaboration with different stakeholders and departments

• Coordinate process harmonization across multiple Business Units in the country. 

• Be an expert on Malaysia HR policy-related questions, provide guidance to both managers and employees, provide support on audit activities, and escalate as appropriate

• Educate employees and be an advocate of promoting services available to them and encourage self-service tools and other systems. Conduct online and offline training whenever necessary.

• Identify outdated knowledge articles and/or the need to create new knowledge articles

• Actively seek ways to expand the knowledge base through identifying process gaps and employee needs. Educate content owners proactively the correct way to manage articles in the knowledge base .

• Actively lead process standardization & service delivery projects through engagement with HR and line management.

• Act as an expert on the HR knowledge base and employee inquiries.

What to expect from our hiring process;

1. Application - our team will review your application within 5 days
2. A short Skills Assessment via Maki People to give you a sense of the types of skills and tasks relevant to the role you’re applying for
3. Final interview - a 60 minute video interview with the hiring team to deep dive into your experience

We’re looking for a Financial Crime Specialist (SAR Reporting) to join our Kuala Lumpur team and help protect millions of customers around the world.

At Wise, you’ll work closely with global teams across Europe, the Americas, and Asia — giving you firsthand exposure to international financial crime frameworks, processes, and regulations. It’s a great opportunity to expand your expertise beyond Malaysia, learning how different markets approach financial crime risk management and compliance.

You’ll build deep knowledge in financial crime investigations, typologies, and SAR reporting — all while contributing to a fast-growing global fintech that’s making money movement fairer and safer for everyone.

Fluency in Bahasa Indonesia (both written and verbal) is essential for this role, as you'll be working with cases and documentation in the language on a daily basis.

If you’re passionate about financial crime prevention, eager to grow in a dynamic and international environment, and ready to make a real impact — we’d love to have you on our team.

Key responsibilities:

• Review and Analyse: review alerts for customer accounts and transaction patterns to detect unusual or suspicious activity. Identify potential red flags related to money laundering, fraud, or other financial crimes.

• Prepare Suspicious Activity Reports: draft and submit reports based on findings, ensuring that all necessary details are accurately documented and and captured. Submit the reports to different financial intelligence units in compliance with requirements.

• Collaborate: work closely with other operational compliance teams and departments to ensure that suspicious activities are properly investigated, documented and escalated.

• Adhere to Regulatory Guidelines: stay up-to-date on financial crime regulations, regional best practices, and connected reporting requirements. Have a good understanding of different customer types, country risks, and typologies across multiple regions.

• Maintain Confidentiality: safeguard sensitive information, ensuring all reports and documentation are handled with the highest level of confidentiality and integrity.

• Continuous Learning: participate in training and upskilling sessions and remain knowledgeable about emerging trends and tools in financial crime detection.

• Develop and maintain: productive and professional working relationships with colleagues, contributing to a positive and collaborative team environment.

Role Overview

This is a technical, hands-on role reporting to the AI Lead. You will be responsible for building, maintaining, and scaling the AI and automation infrastructure within the Client Experience Department. The role involves managing standard SaaS platforms, architecting custom LLM solutions (RAG pipelines), and ensuring all technical implementations are supported by data-driven performance metrics and empirical proof.

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., new ticketing instances, telephony entities, or CRM environments). You will be responsible for the initial configuration, data mapping, and integration.
• AI Development & RAG: Architect and deploy Retrieval-Augmented Generation (RAG) pipelines and custom LLM agents to enhance or replace standard SaaS AI features.
• Workflow Automation: Develop and maintain production-grade Python scripts to automate data flows and operational tasks across the department.
• Technical Stack Ownership: Act as the lead engineer for core CX tools (Ticketing, Telephony/VoIP, and CRM), ensuring seamless integration via APIs and webhooks.
• Data Validation: Extract and analyze system logs to provide empirical proof of ROI, accuracy, and system reliability.
• Technical Alignment: Coordinate with cross-functional teams to translate business requirements into technical logic, data schemas, and API documentation.

• Python Mastery: Proficiency in Python for automation, data processing, and API development.
• AI Orchestration: Hands-on experience with LLM frameworks (LangChain, LlamaIndex) and vector databases.
• Infrastructure & System Setup: Proven experience in setting up enterprise-level SaaS environments from scratch, including user permissions, routing logic, and API authentication.
• Systems Integration: Knowledge of integrating SaaS platforms and communication tools (CPaaS/VoIP) via REST APIs.
• Analytical Rigor: Ability to use data to prove system performance (e.g., measuring hallucination rates, latency, or cost-savings).
• Prompt Engineering: Experience building and testing complex, logic-based prompt chains for production environments.

Get to Know the Team

You'll be part of a fast-growing team driving the success of our Payments business by building strong merchant partnerships, unlocking growth opportunities, and delivering solutions that create value for both our partners and Grab.

Get to Know the Role

You will manage a portfolio of key accounts, focusing on building strong merchant relationships and driving revenue growth. This includes identifying opportunities, pitching campaigns, and driving adoption of GrabPay and PayLater solutions.

You will also support business development initiatives and work cross-functionally to execute strategies. This role reports to the Manager, Key Account Management.

The Critical Tasks You Will Perform

• Manage a portfolio of key accounts and build strong relationships through regular engagement with merchant stakeholders.
• Drive merchant growth by executing promotional campaigns, partnerships, and adoption of GrabPay and PayLater solutions.
• Identify and resolve merchant issues (e.g., settlement, technical), and provide effective solutions.
• Conduct Monthly Business Reviews (MBRs) to track performance and identify growth opportunities.
• Analyze performance data to develop initiatives that increase revenue and profitability in line with targets.
• Monitor market and competitor trends to identify opportunities for category growth.
• Collaborate cross-functionally (e.g., Marketing, Product, Tech) to support merchant needs, including campaigns, integrations, and reporting.
• Partner with marketing teams to execute campaigns, events, and other merchant engagement initiatives.

As an Information Technology Specialist, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

• Responsible for overseeing the security, integrity, and maintenance of IT systems, ensuring that systems are well maintained and IT procedures robust.
• Extensive interactions with business counterparts driving business readiness and contingency activities, system installations and liaison with business users for acceptance of deliverables, initiatives, and compliance KPI’s.
• Develops and implements IT strategies where objectives are communicated at all levels, the performance of system software and hardware is audited and reported upon to enables strategic business decisions to be made.
• Understands the overall objectives and architectural aspects of all IT systems to ensuring that all IT functions and disciplines are controlled, audited ensuring system efficiencies are attained.
• Participates in the negotiations for installations, service and maintenance agreements of all IT system, project managing the process and ensuring that licensing and upgrades are kept in date.
• Builds and maintains effective working relationships with all key stakeholders.
• Reviews and scrutinizes system performance, in accordance with company policy, providing recommendations that will drive efficiency and provide added value to the business.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

The Production Support Specialist is responsible for creating, managing, and optimizing production schedules and warehousing to ensure efficient use of resources while meeting customer demand, delivery timelines, and quality standards. This role coordinates closely with procurement, manufacturing, logistics, and sales to maintain smooth production flow and minimize downtime or shortages.

Key Responsibilities

• Develop and maintain daily, weekly, and monthly production schedules
• Analyse demand forecasts, sales orders, and inventory levels to plan production
• Coordinate with procurement to ensure raw materials and components are available
• Monitor production progress and adjust schedules as needed to address delays or changes
• Optimize capacity utilization, labor, and equipment efficiency
• Communicate production plans clearly to manufacturing and operations teams
• Track key performance indicators (KPIs) such as output, lead times, and inventory levels
• Identify and resolve production bottlenecks or inefficiencies
• Maintain accurate production records and reports in MRP systems
• Support continuous improvement initiatives and cost-reduction efforts

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
We are seeking a proactive and detail-oriented Settlement Officer to join our team. This role will play a critical part in ensuring the efficient execution of daily settlement activities, accurate reconciliation of accounts, and maintenance of financial records using Xero. The ideal candidate will be responsible for supporting payment processing with third-party providers, responding to customer cases, and preparing transaction remittances.

Job Responsibilities:

• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures.

• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary.
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving.
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy.
• Contribute to daily settlement procedures and data entry into the ledger system.
• Perform daily settlement tasks under the supervision of senior staff members.
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution.
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.

• Well organised with high accuracy levels, attention to detail
• Skillful with MS Office (especially Excel)
• High proficiency in both English and Mandarin
• Work well in a team and be able to work autonomously and take ownership of tasks
• Excellent communication skills and strong organizational and time management skills
• Familiar with MT4/MT5 Trading system is a plus
• Students are welcome to apply as well

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

• Execute manual test cases and report defects with clear documentation.

• Perform functional, regression, integration, user acceptance (UAT), and end-to-end testing.
• Analyze complex software systems to identify root causes of issues.
• Collaborate with cross-functional teams throughout the Agile/Scrum development process.
• Prepare and deliver detailed reports on testing progress, defect status, and test coverage.
• Participate in daily stand-ups, sprint planning, and retrospectives.
• Recommend and implement process improvements to enhance QA effectiveness.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

• 2 – 5 years of professional experience in software testing or a similar QA role.
• Proven experience in Automate & manual testing for web, mobile, and API platforms.
• Proven experience in preparing coding for automation test in JavaScript/TypeScript.
• Strong analytical and problem-solving abilities.
• Good command of English communication, both written and verbal.
• Self-motivated, detail-oriented, and results-driven.
• Experience with Playwright or Cypress is an advantage.
• Domain knowledge in finance, healthcare, or e-commerce is a plus.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.