Rackspace Technology® is the operator of the full enterprise AI stack from governed private cloud to AI inference and agents in production. With an Outcomes-as-a-Service model built on secure infrastructure, data foundations and forward-deployed engineering, we deliver business results for regulated and mission-critical industries where governance, sovereignty and uptime are non-negotiable.
Rating Reviews
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Pros: As a Technical Support Specialist, the remote work setup is a big plus. It's nice not having to commute. For some roles in managed hosting, there's decent work-life balance if you're good at setting boundaries.
Cons: But it's not truly flexible for everyone; some teams are super strict about hours. The on-call rotation, especially for critical cloud infrastructure, can be brutal and messes up your plans. It feels like flexibility is a bit of a lottery here at Rackspace Technology.
Advice to Management: Managers need to apply the remote policy more consistently across departments. Improve the predictability of on-call schedules, especially for those supporting complex cloud services.
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Pros: The company culture is genuinely decent; people are friendly and helpful. Working in the San Antonio, TX office with a hybrid model was great, offering good work flexibility. There's a strong sense of teamwork, which is good for new Cloud Engineer hires.
Cons: Career growth can feel pretty slow, especially for technical roles in managed services. It's hard to see a clear path for advancement. Pay isn't always competitive with bigger cloud providers, which is tough.
Advice to Management: Focus on developing clearer career paths and invest more in internal training for cutting-edge cloud infrastructure technologies. Boost compensation to stay competitive in the big tech market.
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Pros: I really appreciated the work flexibility as a remote Cloud Engineer. It made my daily routine much easier. The team I worked with on managed services projects was awesome and supportive.
Cons: The biggest downside is job security. There's been a lot of corporate restructuring, and layoffs felt pretty constant. You can't really relax, always wondering if your role is next.
Advice to Management: Please try to stabilize the workforce. The constant threat of layoffs really hurts morale and makes people hesitant to commit long-term. Transparency about the company's future direction would help.
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What is Rackspace Technology's policy on remote work for their cloud engineers?
Rackspace Technology offers a hybrid work model for many roles, including cloud engineers, balancing in-office collaboration with remote flexibility. This approach allows teams to maintain connectivity while accommodating personal work-life needs. The specific remote work arrangement often depends on the team's project requirements and management discretion.
What is Rackspace Technology's policy on remote work for their cloud engineers in the US?
Rackspace Technology offers a hybrid work model, allowing cloud engineers in the US to work remotely a few days a week. This approach balances in-office collaboration with the flexibility of working from home, which many find beneficial for managing project timelines and personal schedules.
What is Rackspace Technology's policy on remote work for IT professionals in roles like cloud engineers?
Rackspace Technology offers a hybrid work model, allowing many roles, including cloud engineering positions, to work remotely up to three days a week. This approach is designed to balance flexibility with in-office collaboration for their global IT operations.
What is Rackspace Technology's policy on remote work for their cloud engineers in the US?
Rackspace Technology offers hybrid work arrangements for many roles, including cloud engineers across the United States. While some positions may be fully remote, many employees typically work from home a few days a week, collaborating with colleagues in the office or virtually.
