Pros: We get some decent work-from-home days, usually 2-3 a week, which is solid for the insurance industry. It really helps balance personal stuff, especially with the hybrid model. As a Claims Specialist, it's pretty good not having to be in the Singapore office every single day.
Cons: The actual flexibility can really depend on your direct manager and team, which isn't ideal. Sometimes it feels like there's an unspoken expectation to be onsite more, even with the official policy. It's not a truly remote-first setup at all, so don't expect that.
Advice to Management: Try to standardize the hybrid model across all departments. Make sure all managers are on the same page about WFH policies so it's fair for everyone.
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