Job Description
The Assistant Events Manager is responsible for supporting the Assistant Director of Events and Engagement in the processing of event bookings for the Club’s event spaces that include Vista, Clipper, and the Club’s yacht as well as other spaces. The role supports the private events business plan to ensure the delivery of exceptional private event experiences while achieving the private events budgeted revenue goals.
I. Job Description
- Develop and maintain strong relationships with members, proactively identifying new and repeat business opportunities (rebookings). Leverage connections with event organizers, wedding planners, and member referrals to drive event sales
- Establish and maintain an effective working relationships with current and new partnerships, the Club’s internal team and the Club’s pillar community
- Maintain and uphold the Club’s ethics and reputation within the membership and their referrals
- Ensure timely responses to all incoming event inquiries, effectively converting them into confirmed bookings, withing one working day
- Lead and manage organizers, creative and logistic partners, and internal and external stakeholders to ensure event execution is to quality standards
- Daily internal communication including the Culinary, IT, and Banqueting Operational teams to ensure thorough advance preparation for events
- Assist in consolidating the feedback and handle feedback regarding event services, generate reports and analysis following the event
- Assist the Assistant Director of Events and Engagement in generating a pipeline of opportunities through a combination of marketing activities, contacting previous event clients, rebooking strategies, and following up with incoming leads with new business opportunities
- Assist in preparing the annual Event Sales and Marketing Plan in tandem with the annual budget. Outline the strategies and goals to achieve the departmental financial objectives
- Prepare accurate Banquet Event Orders and be onsite as required to ensure events are run smoothly
- Provide day-to-day operational guidance to the Events Executive
II. Qualifications & Skills
- Bachelor's Degree in Hospitality, Hotel Management, and/or Events Management is highly preferred
- A minimum of 3 years of event management, organization and/or co-ordination experience in hospitality or related industries
- Professional training or certifications in Event Management, Luxury Hospitality Studies, or Food & Beverage Operations is a distinct advantage
- High levels of energy and enthusiasm, with excellent customer service skills
- Exceptional verbal and written English communication skills; fluency in Cantonese
- Computer literate and highly organized office admin skills
- Flexibility to work across both clubhouses in Central and Tai Tam
- Able to work efficiently in a fast-paced environment to anticipate and accommodate members' needs
- Outgoing personality with proven capabilities to communicate effectively across all levels of staff and membership
- Strong common sense for independent, daily on-the-job decision-making and problem-solving
- Enthusiasm, resilience, drive, and an ability to manage your workload autonomously
- A passion for events, weddings and theming
Working Location: Central
We offer attractive remuneration and career development opportunity. Please send full resume by clicking Apply now. For more information please visit our website: www.americanclubhk.com
We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.
