Project Details
What We Need
- Work in our Volunteers Department, where you support our Recruitment - , Group Bookings - , Reception - and Community Engagement - Teams in the daily Operations
- Establish our data landscape by building a data catalog for the Volunteer office department
- Improve data collection and quality which includes data reconciliation, data cleaning and data governance
- Design reporting that leads to action and translate KPIs into meaningful insights; build accessible dashboards and reports for data visualization in the areas of recruitment pipelines, placement, capacity, attendance, engagement/retention and feedback trends
- Identify opportunities in the current processes to build digital automations which would optimize operational efficiencies
- Provide ad hoc analysis for the Head of Department and team leads
- Support in any ad hoc projects in the department to improve effective allocation of resources
- Provide ad hoc support to other departments when the need arises
- Good excel experience (pivot tables, lookups, cleaning, basic visualisation) with strong analytical ability is essential
- Experience with Qlik (or similar BI software) and Microsoft digital automation tools is preferred
- Serve alongside a dynamic, passionate and multi-cultural team
Background
Our Volunteers Office is building a data culture and turn our repository of data into action.
What We Have
You'll have guidance from a manager, support from a collaborative team, and access to our full suite of Microsoft Office data tools to carry out your work effectively.
Why this is important
Our Volunteers Office exists to ensure every person who joins us feels engaged, welcomed and empowered to make positive change. As our Data Analyst Intern, you’ll get close to day-to-day operations to understand our data sources and collection processes, then work on practical improvements and design clear reporting that drives better decisions and outcomes.
Project Period
06 Jun 2026 - 30 Sep 2026
Location
Crossroads Foundation, Volunteers Department
Team Project
You’ll be working with other awesome volunteers.
This project is part of the Swire Trust Go-Givers Program
Swire Trust Go-Givers Program encourages, recognises, and rewards exceptional volunteers creating lasting impact in our community since 2021.
10 outstanding volunteers are selected annually as the “Swire Trust Go-Givers of the Year" with special and empowering rewards.
Nominate yourself, a peer, or someone who's gone the extra mile here !
About The Organization
Crossroads Foundation
https://www.crossroads.org.hk
Causes
Poverty
Community Development
Disaster Relief
What We Do
Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together.
- Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply.
- Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor.
- Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power.
- Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.
