Job Description:
The Captain supports the F&B Service Manager - Town Club in daily restaurant set-up and operations. Responsible for areas designated by Manager / Assistant Manager to ensure the highest possible levels of service are met and exceeded consistently.
Job Description
- Responsible for providing the best possible service to Members and guests. E.g. greets Members, take orders, makes reservations (where applicable), follows the sequence of service
- Assists the F&B Service Manager in the day-to-day operations
- Maintain high levels of sanitation standards of the outlet
- Direct and carry out the duties assigned, which include mise-en-place, opening and closing duties and any other duties assigned by the Manager / Assistant Manager
- Uphold uniform and personal presentation standards
- Ensure all billings and charges follow the correct billing procedures according to the instructions. Orders taken and entered accurately into POS
- Maintain exceptional knowledge and understanding of the full food and beverage menu including dietary labelling and ingredient components
- Communicate with kitchen team when required for dietary/ allergy requirements and requests
- Handle minor Member concerns and escalates to the Manager / Assistant Manager where required
- Perform duties such as polishing cutlery, and glassware, arranging and resetting tables and other assigned daily tasks
- Ensure compliance with all laws and regulations related to the business plus our in-house food and beverage policies, standards, and procedures
Qualifications & Skills
- High School Diploma or above
- At least 3 years relevant experience and 1-2 years supervisory experience in the hospitality industry
- Good organizational skills and able to multitask and prioritize effectively
- Awareness of all food safety and hygiene standards
- Good command of spoken and written English and Cantonese
Working Location: Central
We offer attractive remuneration and career development opportunity. Please send full resume by clicking Apply now. For more information please visit our website: www.americanclubhk.com
We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.
