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Senior Supervisor/ Supervisor ? Ando

JIA Group

2.9
4 reviews
JIA Group
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Hong Kong
Job Description

The Job

  • To assist the manager in managing the restaurant.
  • Be able to lead and mentor the team
  • Provide training and coaching to the front of house team
  • Provide superior service to the guests and act as a Service Ambassador
  • Prepare the restaurant to be ready for service according to restaurant standards
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Deliver food & beverage items to guests
  • Perform other reasonable job duties as requested by Supervisors

What You Need

  • Minimum 2-year experience in F&B or hotel industry
  • Exposure in Michelin-starred restaurants is an advantage
  • Wine knowledge is preferred
  • Self-motivated, responsible and have real passion in food and beverage service
  • Customer-oriented with problem-solving and multi-tasking skills
  • Ability to work in a team environment, create courteous, friendly, and professional work environment
  • Good time management skill and willingness to work flexible shifts and hours
  • Take initiative and service orientated
  • Confident in running busy shifts
  • Candidate with less experience will be considered for the post of Supervisor

We offer

  • 9 days off per month
  • Employee discount to be used across the Group’s outlets
  • Staff meal
  • Uniform cleaning
  • On-job training and opportunities for growth
  • Medical insurance
  • Yearly performance bonus
  • Tips
  • Competitive salary
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