Perform workforce analysis, control and monitor labor spending and provide recommendations to senior management on frontline labor strategy that balance Guest, staff and financial needs.
Lead and conduct workforce-related projects, including developing workload study plan and tools, performing in field data collection, driving operational efficiency, conducting data modelling, analytics, and visualization to create innovative solutions for anticipating and responding promptly to dynamic business changes. The goal is to maximize company revenue by optimizing labor usage.
Generate workload to ensure frontline work schedules are met with approved plan and operation needs. Collaborate with cast scheduling team to provide labor projection enabling business decisions and operational adjustments promptly.
Job Requirements
Bachelor’s degree in Industrial Engineering, Operations Management, Operations Research, Statistics, HR or Business Management
Min. of 5 years of working experience in resources planning and analysis in operation fields
Proficient in Microsoft Office, in particular Excel, PowerPoint, Power Query, Power BI and Power Apps
Excellent quantitative and analytical skills, proactive and a good team player
Fluent in both English and Chinese
Knowledge of Employment Ordinance and SAP or related financial systems will be considered a plus
