About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.
Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.
About The Role
As a
Security Supervisor, you will be ensuring smooth daily operations of the Security Department, safeguarding hotel assets and managing manpower for special events.
Key Responsibilities
- Lead the team to ensure efficient daily operations.
- Being part of the Hotel’s Emergency Response Team and participating in scheduled emergency training and preparedness exercises.
- Monitor poolside activities and coordinate with lifeguards to maintain guest well-being.
- Enforce strict adherence to established security standards and policies.
- Provide clear guidance and coaching to maintain consistent Hotel and Departmental standards.
- Respond promptly to guest inquiries and report any security / safety-related issues to Management.
About You
- Diploma or certificate in Security Management with valid Security Personnel Permit.
- At least 3 years of experience, preferably in the Hotel or Security Industry.
- Hands-on experience and knowledge in risks assessment, operation reviews and audit.
- Understanding of security access control system, alarm monitoring system and CCTV systems.
- Strong leadership, organizational and communication skills.
- Good command of spoken and written English and Chinese.
Why Join Us
- A workplace that values your passion and supports self-realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.