PT. MASTERSYSTEM INFOTAMA Tbk (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry.
Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 500 employees now with the majority are certified professionals.
As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management), ISO/IEC 20000-1:2011 (IT Service Management) and ISO 27001 : 2013 (Information Security Management) to serve our customers better.
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Pros: As a Network Engineer here, I got a decent base salary. The health insurance is pretty comprehensive for an onsite corporate job. They also cover some certifications which is a plus for career growth in the IT solutions industry.
Cons: The annual raises aren't huge, sometimes barely keeping up with inflation. Performance bonuses feel a bit arbitrary and aren't always tied directly to individual contributions. Don't expect much in terms of unique perks beyond standard benefits.
Advice to Management: Management should look into more competitive annual raises and clearer metrics for performance bonuses to truly motivate employees. Investing more in employee retention through better compensation could go a long way.
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Pros: You get exposure to a lot of big enterprise solutions. Great for career growth if you're into that kind of tech project. Colleagues are usually supportive, which helps when you're stuck on a tough problem in the Jakarta office.
Cons: Work-life balance here is tough. As an IT Consultant, I often put in long hours, especially nearing system integration project deadlines, and overtime isn't always compensated fairly. Weekend work happens more often than I'd like, making it hard to plan personal time.
Advice to Management: Focus more on employee well-being during intense project phases. Implement clearer policies for overtime and try to better manage client expectations to reduce the burden on onsite IT teams. This would really help with employee retention.
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What kind of health benefits does Mastersystem Infotama offer to its employees in Jakarta?
PT. Mastersystem Infotama provides comprehensive health benefits, including medical, dental, and vision coverage for all permanent employees. This ensures that IT professionals working in their Jakarta office have access to necessary healthcare services throughout their tenure with the company.
How does PT. Mastersystem Infotama handle salary negotiations for IT roles in Jakarta?
For IT positions at PT. Mastersystem Infotama, salary ranges are generally determined by market rates and the candidate's experience. Negotiation is possible, especially for candidates with specialized skills relevant to their projects in the Indonesian tech landscape.
What is the typical working culture like at PT. Mastersystem Infotama for IT professionals in Jakarta?
The working culture at PT. Mastersystem Infotama tends to be collaborative and focused on project delivery, especially within their IT teams in Jakarta. Employees generally experience a professional environment where teamwork is valued to meet client demands in the competitive tech landscape.
