At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress
See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/
If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Rating Reviews
Rating is calculated based on
52
reviews and is evolving.
Pros: American Express offers really competitive pay and an excellent benefits package for Financial Analysts. It's a very stable financial services company, and I appreciate the supportive culture and the hybrid work arrangement in New York. There are strong learning opportunities here.
Cons: Sometimes, career progression for promotions feels a bit slow. Also, being such a large credit card company, some internal processes can be a bit bureaucratic, which means project approvals can take time.
Advice to Management: Streamline the promotion process and reduce bureaucracy in project approvals to help accelerate career paths and project execution.
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Pros: Amex is a fantastic company for career growth and stability in the financial services industry. The hybrid work model in Phoenix is a huge plus, giving me the flexibility I need. My team here is incredibly supportive, and there are always opportunities to learn new skills. They really invest in their people, which makes a big difference. It's a well-established global company.
Cons: Sometimes the internal approval processes can feel a bit slow, which occasionally impacts project timelines and project velocity. Career progression, especially for individual contributors, can feel a bit slower than anticipated at times, requiring patience and proactive networking. It's a minor point, but something to be aware of when considering long-term career growth here.
Advice to Management: Continue to streamline internal processes to improve project efficiency. Focus on clearer paths for career acceleration for high-performing individual contributors.
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Pros: American Express truly offers a fantastic, supportive company culture where teamwork is genuinely valued, which is crucial in financial services. As a Senior Business Analyst, I've found excellent learning and development opportunities. The hybrid work setup from our Phoenix, AZ office provides good work-life balance, making it a stable and rewarding place within this multinational corporation.
Cons: Given it's a large enterprise, approval processes can sometimes be slow. While career paths are clear, promotions can occasionally feel gradual, requiring a bit of patience.
Advice to Management: Focus on streamlining some of the internal approval processes to increase efficiency, and explore ways to make career progression feel more dynamic for experienced individual contributors.
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What is the typical working culture like for a Marketing Manager at American Express, especially in the New York City office?
The working culture at American Express, particularly in roles like Marketing Manager in New York City, generally fosters collaboration and a focus on data-driven decisions. Team members often experience a professional environment where innovation is encouraged, and there's a strong emphasis on client satisfaction and continuous learning.
What kind of health benefits does American Express offer to its employees, especially for those in technology roles in New York City?
American Express provides comprehensive health benefits, including medical, dental, and vision coverage, which are generally considered competitive within the financial services industry. Employees can also access wellness programs and resources designed to support overall health and well-being.
What is the work-from-home policy like at American Express for roles in their technology division, and what benefits are offered to support remote employees?
American Express offers a hybrid work model for many technology roles, allowing employees to work from home several days a week. The company provides benefits such as home office stipends for equipment and internet, alongside comprehensive health and wellness programs to support remote team members.
What kind of health benefits does American Express offer to its employees, especially for those in tech roles?
American Express provides comprehensive health benefits, including medical, dental, and vision insurance, which are generally considered competitive within the financial services and tech industries. They also offer wellness programs and resources to support employee health.
What is American Express's policy on remote work for roles in their New York City operations center?
No answers yet.
What is American Express's policy on remote or hybrid work for roles in their credit risk department?
No answers yet.
What kind of health benefits does American Express offer to full-time employees, and how comprehensive are they for families?
American Express provides a comprehensive benefits package that typically includes medical, dental, and vision insurance for employees and their dependents. The plans are generally considered competitive within the financial services industry, offering a good level of coverage for healthcare needs.
