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Overall employee rating

3.1
Based on 11 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 8 reviews rated 3 out of 5 stars. 3 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
3.7
5 May 2026
Great Place for Software Engineers to Learn and Grow
Pros: Working at Simpro Software as a Software Engineer in Denver has been a solid experience. The team environment here is fantastic; everyone's super supportive and always willing to help out, which is great for learning new tech. I've had a lot of opportunities for professional development, getting to work on different parts of our field service management software. The company culture feels pretty inclusive, and leadership generally tries to listen to feedback.
Cons: Career progression can feel a bit slow sometimes, especially compared to the rapid pace at some other software companies. While there are learning opportunities, moving up the ladder or getting promotions isn't always as fast as I'd like. Also, some internal processes for getting things approved can be a bit clunky, which can slow down project delivery.
Advice to Management: Focus on streamlining promotion paths for individual contributors and improving internal approval workflows to boost project efficiency.
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Software Engineer
2.9
13 April 2026
Decent benefits, but salary growth is slow.
Pros: The health benefits are actually pretty good. My family was covered well, which is a big plus. The 401k match is also decent for a mid-sized tech company.
Cons: Base salaries for SaaS product development roles feel low. It's tough compared to other companies in Denver, CO. There isn't much room for salary negotiation either, and raises are small. Don't expect big jumps.
Advice to Management: Review the compensation structure for Software Engineer roles, especially in competitive markets like Denver. Offer more competitive base salaries and bigger raises to retain talent.
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Software Engineer
3.1
1 April 2026
Decent pay, but benefits could use a boost
Pros: The base salary for my Software Engineer role felt pretty good, definitely on par with industry standards for field service management software companies. I've also found the company matches 401k contributions, which is a solid perk. It's a decent package overall if you're prioritizing the take-home pay.
Cons: Health insurance options aren't amazing; the deductibles can be really high compared to what my friends get at other SaaS companies. There's not much in terms of unique benefits or perks beyond the basics, so it feels a little dated. For a tech company in Denver, I'd expect better.
Advice to Management: Simpro should look into improving the health benefits package. Lower deductibles or more comprehensive plans would really help retain talent, especially for technical roles. Consider offering more unique perks too.
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Senior Software Engineer
3.3
31 March 2026
Work-life balance is decent for a tech gig.
Pros: I've mostly had good experiences with the hybrid model here. There's real WFH flexibility when you need it. As a Senior Software Engineer, you generally hit your 40 hours and then you're done, which is great for product development.
Cons: Sometimes project deadlines for our field service management software can get a bit wild. There's definitely a crunch period a few times a year. It can be tough to completely log off then, and I've seen some late nights.
Advice to Management: Try to smooth out those crunch times. Better project planning would really help us avoid the last-minute rushes and improve morale across product development.
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Software Developer
3.0
27 March 2026
Stable but sometimes slow at Simpro
Pros: It's a pretty stable place to work, especially as a Software Developer. They've been around a while in the field service management software space, so it doesn't feel like a risky startup. My team in the Denver office was also really solid and supportive.
Cons: Growth can feel slow, sometimes it's hard to see where your career is headed next. There's not always a clear path for advancement in engineering roles, which can be frustrating. Things move pretty slowly with new tech.
Advice to Management: Work on clearer paths for internal growth and embrace newer technologies faster.
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Software Engineer
3.0
27 February 2026
Leadership has potential, but needs consistency
Pros: The engineering teams are pretty solid. As a Software Engineer, I've learned a lot working on the core field service management software. My colleagues are generally supportive and smart, which makes daily work much better.
Cons: Leadership can be really inconsistent with their product vision, especially for our US operations. It's tough when priorities shift constantly, and big decisions often lack clear rationale. Sometimes it feels like they don't fully trust the development teams.
Advice to Management: Work on clear communication for big strategic shifts. Trust your teams more and give them autonomy. Consistent direction from upper management would help a lot.
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Customer Support Specialist
3.1
26 February 2026
Career Growth Needs a Clearer Path at Simpro
Pros: You do get a lot of exposure to the SaaS industry and how a tech company operates. As a Customer Support Specialist, I've learned tons about troubleshooting and client relations. There are internal training resources if you seek them out, which is good for self-starters in the Denver, CO office.
Cons: Formal career progression isn't super clear here; you really have to advocate for yourself. It often feels like you need to jump to a different team or even another company to get a real promotion. Sometimes I wish there was more mentorship for moving into higher-level tech roles.
Advice to Management: Please create more defined career pathways, especially for customer-facing roles. Offer clearer guidance on how to move from a Customer Support Specialist to a senior role or even into product or engineering. Formal mentorship programs would also make a huge difference.
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Software Engineer
3.1
23 February 2026
Leadership has good intentions, execution varies
Pros: I've really enjoyed the tech stack and the team collaboration here. As a Software Engineer, the projects are interesting, and there's a pretty decent hybrid work model available in our Denver office. The company culture generally feels supportive among peers.
Cons: The biggest struggle is definitely with leadership. There's often a lack of clear direction from upper management, especially concerning product strategy in the field service management software industry. It makes planning tough for individual contributors.
Advice to Management: Focus on communicating a clear vision and strategic roadmap more consistently. Empower team leads with more decision-making authority to improve clarity and execution.
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Customer Success Manager
3.0
23 February 2026
Leadership here is a mixed bag
Pros: As a Customer Success Manager, I got to work with some really smart people on my immediate team. The remote work setup for most of the week is a solid perk. It's a SaaS industry leader, so you're always learning about new features and updates for field service management software.
Cons: Upper leadership really struggles with consistent communication across departments, which can be frustrating. You don't always feel like your feedback as a Customer Success Manager is heard by the higher-ups. There's a bit of a disconnect between what management says and what actually happens day-to-day.
Advice to Management: Try to get everyone on the same page, especially when communicating big company changes. Listen more to the individual teams on the ground; they have valuable insights.
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Customer Support Specialist
2.9
23 December 2025
Okay benefits, salary could be better
Pros: The health insurance options are pretty solid here in the Denver office. They also offer a decent 401k match, which is a good perk for a mid-sized tech company. As a Customer Support Specialist, I found the basic benefits package was okay.
Cons: However, the salary for entry-level tech roles, especially in the SaaS industry, feels a bit low. It's tough to get significant annual raises, and pay discussions are often frustrating. Don't expect huge bonuses at Simpro Software.
Advice to Management: Focus more on competitive salaries, especially for experienced roles. It's hard to retain talent when other SaaS companies offer more.
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