Okay Pay, But Work-Life Balance Can Be Tough
It's a mixed bag working here. Some parts are good, some parts definitely need work.
The pay is pretty solid for a Field Service Technician, especially in the Dallas area. You get decent benefits too. The actual elevator maintenance work can be interesting, and my immediate team is usually supportive.
Work-life balance here is the main issue. As a Field Service Technician in the vertical transportation industry, you're constantly on call. It's tough to plan things when you're working 50+ hours some weeks for onsite roles.
Management needs to figure out staffing levels. More technicians would help spread the load and reduce the insane on-call hours. Invest in better scheduling tools too.