"We create happiness for our employees and enthusiastic customers to build a better future" iSource is a strong 18 year old people driven healthcare BPO/KPO headquartered in California. We have services committed towards revenue cycle management, healthcare documentation management services, real-time accessibility and healthcare IT services. We are proud to have people, products, system solutions, software, and services that provide clear added value by delivering billing, coding, automation, and analytics services; it relieves financial and administrative demands on healthcare providers. iSource is the place to be if you want to be the best.
Rating Reviews
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Pros: For a Technical Support Engineer, the company offers some decent flexibility. I've had a hybrid model for my role, which means I don't have to be in the Pune office five days a week. It's good for juggling personal stuff.
Cons: Work-from-home days aren't always guaranteed, and it really depends on your project or manager. Sometimes, even with the hybrid setup, you're expected to be onsite more often without much warning. True remote work isn't really an option for many roles here, which can be tough.
Advice to Management: Try to standardize the work flexibility policies across all teams, especially for roles in the ITES industry. It would really help employees plan better and feel more supported. Also, consider more true remote options for suitable positions.
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Pros: Fixed shifts are good for personal planning. For some ITES roles, there's a WFH option. That's a huge benefit for those specific teams.
Cons: Getting time off is a real struggle, even with notice. Swapping shifts? Forget it, it's almost impossible. As a Customer Support Specialist, you're mostly onsite in the Hyderabad office, no remote work for us.
Advice to Management: Management should consider more flexible work options for the onsite team. It would boost morale if people could swap shifts easier. Better policies around time off requests are also needed.
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What is the typical salary range for a software engineer at iSource ITES in India?
Salaries for software engineers at iSource ITES in India generally align with industry averages for IT services companies. Entry-level positions might start around ₹5-7 Lakhs per annum, with experienced professionals potentially earning ₹10-15 Lakhs or more, depending on skills and project complexity.
What is the day-to-day management style like at iSource ITES, especially for entry-level IT roles?
Management at iSource ITES typically focuses on clear task delegation and regular check-ins to ensure project timelines are met for IT support roles. While direct supervision is common, there's an emphasis on providing guidance and opportunities for learning new technical skills within the team.
