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Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Malaysia
Job DescriptionUpbound is looking for a hands-on Sales Merchandiser to grow the brand on the ground. This field-based role focuses on opening new accounts, maintaining strong outlet relationships, driving repeat orders, setting up POSM, and ensuring stock is delivered and displayed correctly at partner locations.

Key Responsibilities

  • Open new accounts across gyms, cafés, wellness centres, specialty retail, and other relevant partners.
  • Build and maintain strong relationships with outlet owners, managers, and staff.
  • Follow up consistently for repeat orders and ensure outlets are not out of stock.
  • Set up and maintain POSM including posters, shelf talkers, fridge branding, sampling displays, and other in-store materials.
  • Check product visibility, stock levels, pricing, and display quality at each outlet.
  • Coordinate stock delivery to outlets and ensure products arrive accurately and on time.
  • Monitor sell-through, gather outlet feedback, and report what is working and what is not working in the market.
  • Support sampling days, small activations, and launch setups when needed.
  • Maintain clear records of outlet status, orders, stock movement, and merchandising execution.

Requirement

  • Diploma/Bachelor’s degree in Business, Marketing, Retail Management, or related field
  • 1-3 years of experience in merchandising, retail, or buying.
  • Strong analytical and problem-solving skills.
  • Good negotiation and communication abilities.
  • Good understanding of market trends and consumer behavior.
  • Proficiency in Microsoft Excel and reporting tools.
  • Detail-oriented with strong organizational skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Willingness to work flexible hours during events (if needed).

What Success Looks Like

  • New accounts opened every month.
  • Strong repeat order rate from existing outlets.
  • Good on-shelf availability with low out-of-stock issues.
  • POSM set up properly and kept in good condition.
  • Strong field execution with a clear feedback loop to the team.

Ideal Profile

  • Comfortable being on the ground and moving around daily.
  • Able to sell, follow up consistently, and build relationships.
  • Organised and detail-oriented, with the ability to track stock, orders, and outlet visits.
  • Takes ownership and works proactively without needing step-by-step direction.
  • Experience in FMCG, beverage, retail, or merchandising is an advantage.

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