Total 44 job vacancies in Malaysia

職位描述

生產協調員

• 確保生產部門能夠按時向客戶交付產品。
• 為Ham先生製定生產計劃，每日記錄各生產部門的產量。

購買者

• 隨時注意生產部門的物料（油墨、底板、紙箱、膠水、輸送帶、包裝材料等），在缺貨前及時訂購，以確保生產順利進行。
• 訂購新材料/備品前，請先製作供應商比較表。只有獲得Ham先生的批准才能下單。
• 準備好發給供應商的採購訂單，並請Ham先生/Ashton先生簽名。跟進採購訂單，確保物料準時到貨。

行政

• 每週/每月為Ham先生和銷售團隊準備報告。 （每週銷售報告、每月實際銷售報告、每月合約報告、每月庫存報告、Aeon發貨報告…等等）
• 收到客戶採購訂單後，準備銷售訂單，以便 Evon 建立生產作業單。
• 在 SQL 中準備出貨單和發票。
• 每次出貨後，更新共享文件中的庫存餘額。
• 每次收到已完成的作業單時，都要將庫存資訊輸入到 SQL 系統中。
• 隨時監控庫存餘額，確保有足夠的庫存進行出貨；如果庫存不足，則必須進行生產。
• 獲取客戶/供應商詳細資訊以開設新帳戶。 （請客戶/供應商填寫新的申請表，並附上表格9或商業文件）
• 收到新品牌訂單時，在 SQL 中建立新的庫存代碼。
• 管控零用現金。

物流協調員

• 安排準時送貨。
• 透過永旺系統接收永旺採購訂單，並透過B2B系統預訂永旺配送中心出貨。 （每月2-3次）
• 請確保運費低於我們的運費成本。

福利待遇：

• 遵守雪蘭莪州所有公共假期。
• 5天工作
• 門診福利（全科醫生和牙科）
• 員工保險（GHS 和 GTL）
• 年假
• 喪假和喪親補償
• 提供在職訓練
• 員工購買

一般職責

• 始終以SISMA Auto的最佳利益為出發點。
• 始終嚴格遵守比亞迪和/或Sisma Auto的所有現行流程、政策、指南和文件要求。
• 以便及時了解流程的任何變更並相應地調整行為。
• 尊重權威
• 始終保持禮貌和專業的態度
• 始終保持整潔專業的形象，遵守相關準則和/或按要求穿著制服。
• 始終以最大的尊重和專業精神對待客戶。
• 與同事/下屬/上司保持有效和開放的溝通，討論回饋、問題，尋求和提供改進建議。
• 履行管理層合理要求的任何其他職責。
• 為確保所有直接下屬也遵守上述一般準則。
• 務必準時。
• 認真完成所有分配的訓練任務。
• 做好根據管理階層要求加班的準備。

主要職責

• 為了支援SISMA Auto的客戶關係管理（CRM）策略，以實現一流的客戶服務
• 制定短期和長期客戶關係管理 (CRM) 目標，以提升 SISMA AUTO 的整體業績
• 確定 CRM 可以補充和改進 SISMA AUTO 現有流程的領域
• 負責管理客戶關係管理計畫的製定、執行和完成，以實現目標
• 制定指導方針並實施內部活動，以提高 CRM 的採用率和使用率
• 為了支援SISMA Auto的客戶體驗管理(CEM)
• 為了支援SISMA AUTO與其客戶之間的溝通
• 支援收集和分析客戶回饋，並制定策略或糾正措施以解決任何已發現的問題。
• 與行銷、銷售和售後團隊持續合作，根據他們的需求客製化CRM系統。
• 為團隊提供合適的工具，以衡量和改善其績效和客戶服務。
• 根據組織的需要，您可能還會被指派其他任務和職責。

• 醫療福利
• 極具吸引力的佣金方案
• 加班津貼

工作職責：

• 透過各種溝通管道為客戶提供優質的客戶服務和支援。
• 專業且有效率地處理客戶的諮詢、投訴和回饋。
• 與客戶建立並維持良好的關係。
• 準確更新並維護公司係統中的客戶資訊。
• 與團隊成員緊密合作，確保客戶滿意度和卓越的服務。
• 依安排履行其他客戶服務相關職責。

工作時間：

輪班制

• 工作時間：週一至週五，上午10:00至下午7:00
• 週六、週日：下午 1:00 – 晚上 9:00。
• 工作日休息兩天（輪班制）。

要求：

• 最低學歷要求為SPM或以上。
• 具備良好的客戶服務意識和為客戶服務的熱情。
• 較強的人際溝通和溝通能力。
• 能夠自信地與各層級的客戶溝通。
• 必須能夠有效地理解、說、讀、寫馬來語。
• 具備電腦操作能力，能夠有效率地操作電腦系統。
• 態度積極，自我激勵，樂於學習。
• 致力於提供卓越的客戶服務並實現客戶滿意度。

福利待遇

• 開放文化
• 個人發展機會

我們提供的服務：

• 具競爭力的薪資待遇。
• 培訓和職業發展機會。
• 友好互助的工作環境。
• 在不斷發展的企業中，您將有機會與他人共同成長。如果您熱愛客戶服務，並且樂於與人交流，我們誠摯地邀請您加入我們的團隊。

職責和責任

• 協助和支援上級提供售後服務和支持，包括設備的安裝、調試、升級、糾正性和預防性維護。
• 協助車間/實驗室進行工具保養和維修工作。
• 負責記錄客戶服務活動。
• 根據安排，不時執行其他任務。

要求

• SPM或技術領域的職業證書
• 精通馬來語、英語
• 樂於學習並在技術崗位上成長
• 積極的工作態度
• 能夠獨立工作，也能團隊合作。
• 願意出差到客戶現場進行維修保養工作。

工作條件和物理環境

• 工作時間為週一至週五，上午8:30至下午6:00。

工作地點

• 八打靈再也（總部）：27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor。
• 檳城：59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang。
• 新山: 32, Jalan Kempas Utama 2/4, Taman Kempas Utama, 81300 Skudai Johor Bahru

工作福利

• 激勵和獎金
• 津貼
• 個人休假

About the Role

This is a dual-channel commercial role responsible for running both the sales and supply sides of Carousell Mobile Malaysia's online operations. You will handle all inbound buyer chats to convert sales, and all inbound supplier chats via Qontak to secure supply collection — then log every conversion in detail into Google Sheets for the operations team to process.

You own the front-end of both channels. Once a supply collection is confirmed, you hand off to the operations team for physical pickup and fulfilment. This role suits someone who is organised, fast with communication, commercially sharp, and takes full ownership of their numbers across both directions.

What You Will Do

Sales — Buyer Chat Handling & Conversion

• Manage all inbound buyer chats across online platforms (Carousell, Lazada, and others)

• Respond promptly and professionally to queries on product condition, warranty, pricing, and delivery

• Convert inbound leads into confirmed sales through clear, persuasive communication

• Handle objections confidently and guide buyers toward a purchase decision

• Identify opportunities to upsell higher-value devices or suggest relevant alternatives

• Execute follow-ups on cold or pending leads to recover lost conversions

• Execute WhatsApp broadcast campaigns to past buyers with relevant offers

Supply — Supplier Chat Handling & Collection Conversion

• Manage all inbound supplier chats via Qontak (Carousell Mobile Sellto, Lazada, and other supply channels)

• Respond to seller enquiries on pricing, device grading, and collection process

• Convert supplier leads into confirmed supply collection appointments

• Coordinate collection handoff to the operations team once supplier is confirmed

• Follow up on pending or uncommitted suppliers to close the supply pipeline

Data Entry & Google Sheets Logging

• Log every sales conversion in detail into the designated Google Sheets tracker

• Log every supply collection confirmation with full details — device info, seller contact, collection date, and status

• Keep all records up to date in real time to enable smooth ops processing

• Flag discrepancies or data issues to the Malaysia lead immediately

Coordination & Reporting

• Coordinate with the operations team (Uze) on fulfilment, delivery updates, and supply collection scheduling

• Flag recurring buyer or supplier issues to management for process improvement

• Track personal conversion metrics across both channels and report weekly performance

As Client Service Executive, you will be an information resource expert, providing dedicated support to assigned clients across Malaysia. You will collaborate closely with operations and account teams, to help client users leverage on suite of products/services and make informed business decisions. Assignments range from data extracts and validation, brand performance analyses, software applications training, creating syndicated reports, to assisting in projects that drive process excellence. 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on RMS resources and tools, data standards and analyses, audit and calculation methodologies, and other information services. 

• Deliver analyses, charts and reports that are clear, concise and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality. 

• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities. 

• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares. 

• Organize content for Resource Library, to help clients keep ahead of Nielsen practices and policies, service enhancements, technology updates, macro market dynamics and retail trends. 

• Support senior management on developing Thought Leadership case studies. 

• Successful candidates can look forward to a comprehensive training program. 

Semiconductors are the digital oil of the modern economy—powering AI, automation, and the connected world. As a Sales Operations Analyst at Renesas, you’ll be part of this transformation. You’ll streamline sales processes, deliver actionable data insights, and drive operational efficiency. This role requires strong analytical skills, problem-solving ability, and a solid understanding of the semiconductor industry

• Sales Strategy Support: Contribute to the execution of sales strategies by aligning data, tools, and reporting with business goals.
• Data Management & Integrity: Maintain and map sales data across systems, ensuring accuracy and consistency across market segments.
• Forecasting & Planning: Support customer forecasting and collaborate with business teams to meet financial targets.
• Pipeline & Funnel Oversight: Monitor funnel health, support opportunity tracking, and drive progress within the sales funnel.
• Performance Metrics & Reporting: Build and manage dashboards, scorecards, and ad-hoc reports to track KPIs and drive accountability.
• Gap Analysis & Opportunity Modeling: Use funnel analytics to identify risks and gaps, enabling proactive actions and growth strategies.
• Target Setting & Tracking: Assist in defining and monitoring performance targets for design-in and distributor initiatives.
• Sales Enablement & Business Tools: Train sales on reporting tools, dashboards, and process changes. Develop and manage tools that support planning, reviews, and operational efficiency across teams.

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics.

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We are seeking a dedicated Customer Service Advisor to join our team in Kuala Lumpur. As a key member of our customer-facing operations, you will be responsible for providing exceptional support to our valued clients, resolving inquiries, and ensuring a positive customer experience.

• Serve as the primary point of contact and respond promptly to customer inquiries, queries and complaints via phone, email, and chat
• Analyse customer issues and implement effective solutions to meet their needs
• Collaborate with internal teams to resolve complex customer problems
• Maintain accurate records of customer interactions and follow-up actions
• Identify opportunities for process improvements to enhance customer satisfaction
• Participate in team meetings and training sessions to improve skills and knowledge
• Handle escalated customer issues with empathy and professionalism

As a Customer Success Manager at TabSquare, you will be responsible for building strong relationships with our clients, ensuring they derive maximum value from our AI-driven solutions. You will serve as the primary point of contact for customer engagement, retention, and satisfaction, working closely with internal teams to address client needs and drive product adoption.

If you’re passionate about customer success and want to make a real impact in the F&B tech space, we’d love to hear from you! Apply today and be part of our exciting journey at TabSquare.

This position will report to the VP of Customer Success based in Singapore.

Responsibilities:

• Serve as the main point of contact for assigned customers, ensuring their success with TabSquare’s solutions.

• Develop and maintain strong relationships with key stakeholders, understanding their business objectives and challenges.

• Drive product adoption and engagement by providing, best practices, and proactive recommendations.

• Monitor usage metrics, and identify opportunities for growth or improvement.

• Collaborate with sales, product, and global tech support teams to identify root causes and bring permanent solutions

• Conduct regular business reviews to assess customer health and develop strategies for renewal and expansion.

• Advocate for customers internally, gathering feedback to inform product development and enhancements.

• Collaborate with commercial teams to develop and execute retention strategies to minimize churn and maximize customer lifetime value.

• Stay up-to-date with industry trends, competitors, and emerging technologies in the F&B space.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. Customer Success team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.

• Summarize data in tables, charts, and graphs
• Analyze and interpret sales data and consumer data
• Deliver reports and presentations (category overview as well as issue-based) building a story and recommendations
• Review data for errors and inconsistencies
• Use internal tools and data sources
• Discuss design and calculate the Quantified Business Opportunity
• Drive time/cost-effectiveness on the project

Role Description:  

• Responsible for providing professional maintenance, inspection, troubleshooting, and repair services 
for industrial cranes and hoists. This role plays a critical part in ensuring customer equipment operates 
safely, reliably, and efficiently, while representing the Konecranes brand with strong technical expertise 
and customer service. Perform preventive maintenance not requiring compliance inspections, 
corrective maintenance, retrofits, crane installation or commissioning. Technicians can be further 
classified into "Maintenance Technician" or "Inspector" (i.e. those predominantly performing preventive 
maintenance) and "Service Technicians" (i.e. those predominantly performing maintenance and 
retrofits).  

Key Tasks :  
 
• Perform preventive maintenance, inspections, troubleshooting, and repairs on overhead cranes, hoists, 
   and related lifting equipment at customer sites. 
• Diagnose mechanical, electrical, and control system faults and implement corrective actions. 
• Carry out load testing, adjustments, calibrations, and commissioning of crane systems as per company 
   standards and safety requirements. 
• Complete service reports, job documentation, and recommendations for customers accurately and on 
   time. 
• Provide technical support and professional advice to customers regarding equipment condition, safety 
   risks, and service solutions. 
• Ensure all work complies with Konecranes safety policies, ISO standards, and statutory regulations. 
• Support emergency call-outs and breakdown service as required. 
• Collaborate with the Service team to improve service delivery, technical skills, and customer 
   satisfaction. 
• Maintain company tools, service vehicle, and equipment in safe and proper working order.

Awareness of ISO 14001 and 45001 standards

Assist with the maintenance of accurate articles: 

-Supports the uploads of updated macros and other content to multiple platforms: SalesForce, HelpJuice/Knowledge Base, and PandaCare

-Self-starter and able to work independently with minimal supervision

-Able to work on multiple projects while delivering within deadlines

Support articles updates in line with latest SOP releases: 

-Keep abreast of monthly SOP updates and assist Manager to update relevant content accordingly

-Ensure that SOP updates are accurate and uploaded in a timely manner

Liaising with local teams for translations: 

-Monitor content translations, and ensure completion within strict deadlines

Assist Manager with other tasks on an ad hoc basis: 

-Support Manager with ongoing projects on an ad hoc basis

PURPOSE OF THE JOB

The Marketing & Customer Engagement Specialist is responsible for supporting the planning and execution of customer-focused marketing initiatives that strengthen brand engagement, drive customer loyalty, and contribute to commercial growth. Working closely with internal stakeholders and external partners, the specialist will execute targeted marketing activities, support customer engagement programs, and help translate business priorities into meaningful interactions that increase brand affinity, customer retention, and visitation across online and offline channels.

RESPONSIBILITIES OF THE JOB

• Support the planning and execution of customer engagement and marketing initiatives that strengthen customer relationships, increase brand affinity, and drive repeat visitation and purchases.
• Support the implementation of integrated marketing campaigns, ensuring seamless execution across digital, social, in-store, and other customer touchpoints.
• Coordinate campaign assets, timelines, and stakeholder requirements to ensure campaigns are delivered on time and according to plan.
• Work closely with internal teams and external agencies to support campaign delivery and customer engagement objectives.
• Assist in the development of campaign briefs, communication plans, and post-campaign evaluations.
• Prepare regular reports and insights to evaluate campaign effectiveness and customer engagement performance.
• Support testing and learning initiatives to improve engagement, recruitment, retention, and customer experience outcomes.
• Collaborate with cross-functional teams including Marketing, E-commerce, Sales, Customer Experience, Communications, and Store teams to deliver customer engagement initiatives.
• Coordinate with external agencies, vendors, and partners to ensure deliverables meet agreed timelines, budgets, and quality standards.
• Support administrative processes including purchase orders, budget tracking, campaign documentation, and project coordination.

Get to Know the Team

1. Clickstream Intelligence Platform (Scribe) is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale.
2. Customer Data Platform (CDP) enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing.

Candidate will be considered for both teams within our org.

Get to Know the Role

We are looking for a Senior Software Engineer for either the Scribe or CDP team that that has multiple different technical stacks:

• Programming Languages: Python, Go, Scala
• Data Streaming & Processing: Kafka, Apache Flink, Apache Spark
• Data Infrastructure & Tooling: Event gateways, Schema validation tools, Instrumentation testing frameworks

You will report to Engineering Manager II in Singapore and work onsite at Grab Malaysia office.

The Critical Tasks You Will Perform

• Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior.
• Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture.

1. Responsible as main interface with customer with effective coordination internally in
    addressing issues.
2. Responsible for customer order management.
3. Analyze sales forecast with sales team.
4. Analyze customer demand and customer pull pattern for inventory control at plant and
    external warehouse
a. Minimize overhanging materials).
b. Maintain, check and ensure accuracy of demand loading in SAP for MRP run to fulfill
    customer requirement based on priority.
5. Prepare production schedule with the objective of:
a. BPS principles
b. Meeting customers’ demands and achieving 100% daily attainment
c. Optimizing utilization of manufacturing resources (e.g. minimizing set-up or conversion
    losses)
d. Controlling inventory accuracy
e. Tracking daily schedule vs. production actual output
6. Attend daily operation meeting on critical supply materials.
7. Coordinate raw material issues with LOP Procurement Planner in affected Value
    Stream.
8. Coordinate common raw material issues with SMT Value Stream Manager.
9. Set priorities with the operational logistic section on the movement of finished products
    for timely shipment.
10. Coordinate shipment arrangement with counterpart.
11. Strategic planning to minimize special premium cost (e.g. change of ship mode) to
      support situation requirement.
12. Work on special freight claims and OT (overtime) claims due to customer short lead-
      time pull-in request.
13. Prepare reports e.g. Delivery Performance, Attainment report etc. as and when
      needed.
14. Support activities related to Bosch Production System (BPS), e.g. Supplier Kanban,
      Production Kanban, Leveling and EPEI for continuous improvement.
15. Work together and support each other within LOG.
16. Support and work towards achieving the departmental goal.
17. Perform any other duties assigned by immediate superior from time to time.
18. Escalate customer order fulfillment issues that affect a single Value Stream (Level 1).

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.