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Overall employee rating

2.9
Based on 26 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Operations Specialist
3.1
1 July 2026

Okay Flexibility in Global Forwarding Operations

Working as an Operations Specialist at DHL Global Forwarding in Atlanta, I've found the work flexibility to be okay, but not amazing. We have some WFH options, which is a plus, but it's definitely not a fully remote job. It's a pretty standard corporate setup for the logistics industry.


Pros

I've been an Operations Specialist here for a few years. We get a couple of WFH days a week, which is solid for the logistics industry. It's a nice perk in the Atlanta office, especially avoiding morning traffic.


Cons

Still, it's not a fully remote setup; you're expected in the office most days. Sometimes you can't just shift your hours easily, even for personal appointments. There isn't much flexibility outside of the standard hybrid model.


Advice to Management

Try to offer more flexible core hours or additional remote options for roles where it makes sense. It would really boost morale and retention in the freight forwarding sector.


Ratings by topic
3.0
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Operations Specialist
3.0
5 April 2026
Pay is Okay for Logistics, Benefits Could Be Better
Pros: As an Operations Specialist, the base salary was pretty standard for the Chicago market in freight forwarding. They do offer a decent 401k match, which is a big plus for long-term savings. The general healthcare options were okay, nothing fancy but gets the job done.
Cons: The annual raises felt small, often barely covering inflation, which is tough. I also noticed that the pay for similar logistics roles at other international companies was often higher. The PTO accrual was also quite slow, taking a long time to build up significant vacation time.
Advice to Management: Look into improving the annual compensation adjustments to be more competitive with the market, especially for tenured logistics roles. Enhancing PTO accrual rates would also boost employee morale.
Show more
Operations Specialist
3.0
30 March 2026
Pay and Benefits Are Just Okay Here
Pros: The health insurance is actually pretty good, which is a big plus. You also get a decent 401k match, which isn't always a given in the **freight forwarding** industry. It's stable.
Cons: Salaries for **Operations Specialist** roles in the **Chicago office** aren't super competitive with other industries. Don't expect huge bonuses or massive annual raises. It's tough to negotiate higher pay once you're in.
Advice to Management: Management should really look into making salaries more competitive, especially for key operational roles. Retaining talent will get harder if pay doesn't keep up with the market.
Show more
Logistics Coordinator
2.9
29 March 2026
Solid job security, but not much upward movement
Pros: Job security here is pretty good for us in operations. Being a big name in global logistics means there's always work, even in the Chicago, IL office. You won't worry much about layoffs; it's a corporate environment, so things are stable.
Cons: While secure, career growth can be really slow for entry-level logistics roles. It's tough to climb the ladder quickly. Promotion opportunities aren't always clear, and you might be doing the same tasks for years as a Logistics Coordinator.
Advice to Management: Focus more on clear career paths for Logistics Coordinators and other operational staff. Show employees how they can advance beyond their current roles to keep them engaged and motivated.
Show more

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