The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.
Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days.
To protect your workforce, we are at your fingertips: www.internationalsos.com
For news and events updates follow us on Twitter - https://twitter.com/IntlSOS
Rating Reviews
Rating is calculated based on
19
reviews and is evolving.
Pros: The team in the Philadelphia office is usually pretty understanding if you need flexibility, which is good. For some corporate roles, you can get decent work from home days. It's a huge global company with lots of resources.
Cons: As an Operations Coordinator in the global assistance industry, there's always an emergency, so you're often on-call or working late. It's tough to truly disconnect because client needs are 24/7. This really impacts your work-life balance.
Advice to Management: Try to staff better for the 24/7 demands in global assistance to reduce burnout for operations roles. More clear boundaries around after-hours work would help a lot.
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Pros: You feel good helping people in medical and security emergencies. The hybrid work setup in Philadelphia was pretty flexible. My team was great, lots of solid colleagues.
Cons: Career growth for Assistance Coordinator roles is really slow. There's not much room to specialize or get promoted without jumping departments entirely. Pay raises aren't great either.
Advice to Management: Management really needs to create clearer paths for advancement, especially for entry-level global assistance roles. Invest in internal training for different specializations within medical and security assistance to keep people engaged.
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Pros: The health insurance is pretty good, and they have a decent 401k match, which helps. For a big corporate company like International SOS, these are solid employee benefits.
Cons: The base salary for my global assistance coordinator role felt low. The workload often didn't match the pay. Raises aren't common, and annual reviews don't always mean a pay bump. It's tough in the medical and security assistance industry.
Advice to Management: Please review market rates for all roles. Competitive salaries are key to retaining good talent, especially for those in critical global assistance positions. More transparent salary bands would help.
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What is the typical working culture like at International SOS for roles in emergency response coordination?
No answers yet.
What is the typical work environment like for a medical professional at International SOS, especially in a remote or field setting?
No answers yet.
What is the typical working culture like for an operations specialist at International SOS, especially concerning collaboration between global teams?
No answers yet.
What kind of health and wellness benefits does International SOS offer its employees, especially for those working in remote or challenging environments?
International SOS provides comprehensive health and wellness benefits, including robust medical coverage and access to mental health support. Employees often have access to programs designed to support well-being, which is particularly valuable given the nature of our global operations and the diverse environments our teams work in.
What is International SOS's policy on remote work for roles like medical advisors or operational support staff?
International SOS offers hybrid and remote work options depending on the specific role and team needs, allowing flexibility for many positions including medical advisors and operational support. Employees often find a balance that supports both personal needs and the demands of global health and safety operations.
What is the typical work environment like for a medical professional at International SOS, especially when dealing with critical cases?
The work environment at International SOS can be demanding, particularly for medical roles handling critical cases. Team collaboration and clear communication are key, as you'll often work with diverse, geographically dispersed teams to ensure patient safety and effective case management.
What is the typical working culture like at International SOS for a medical professional in a global operations role?
The working culture at International SOS often involves a strong sense of teamwork and a shared mission to assist clients globally. You'll find a collaborative environment where diverse teams, including medical and security experts, work together to provide critical support.
What is the typical working culture like for a Case Manager at International SOS, especially regarding collaboration with global teams?
The culture at International SOS emphasizes a strong sense of mission and collaboration, crucial for supporting clients worldwide. Case Managers frequently work with diverse, international teams, requiring clear communication and a shared dedication to client welfare in critical situations.
