Globe is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It has major interests in financial technology, digital marketing solutions, venture capital funding for startups, and virtual healthcare.
In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region.
VISION We see a Philippines where Families' dreams come true, Businesses flourish, and the Nation is admired.
MISSION To do our part, we create Wonderful Experiences for people to have choices, Overcome Challenges, and discover new ways to Enjoy Life.
OUR VALUES We put our customers first. We value People & together we make the difference. We act with integrity. We care like an owner. We keep things simple. We move Fast, We are Better Everyday.
Rating Reviews
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Pros: The health insurance is pretty solid here; it's definitely a major plus for employees in the Philippines. You get a good amount of paid time off, and there are some nice perks like discounts on mobile services. For Account Manager roles, the overall benefits package in the telecom industry is actually quite competitive.
Cons: The base salary for sales roles, especially for Account Manager positions, hasn't really kept up with market rates. It's tough to get a significant raise sometimes, and while bonuses exist, they can feel a bit low even after hitting targets. I've heard similar complaints from other employees in the Manila office.
Advice to Management: Review the compensation structure for all sales and Account Manager roles. Bringing base salaries more in line with the current market for the telecom industry would really boost morale and retention.
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Pros: The hybrid work arrangement is a solid perk. As a Marketing Specialist, I get a few WFH days, which is nice. It cuts down on the commute to the Manila office a lot.
Cons: Flexibility isn't always consistent. Some teams in this big corporate telecommunications company have more WFH days than others. It's tough when you need to be onsite but others don't.
Advice to Management: Work on making hybrid policies more consistent across departments. Empower team leads with clearer guidelines on work arrangements. A more flexible approach could really boost morale.
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Pros: Some departments actually offer a solid hybrid model, which is great for avoiding the Manila traffic. As a Customer Service Representative, having even a couple of WFH days makes a big difference for personal time. The benefits for a large corporate telco are also pretty decent.
Cons: Work flexibility isn't consistent across Globe Telecom; it really depends on your manager's discretion. Many customer-facing roles, especially within the telecommunications industry, are still strictly onsite. This makes it tough to plan things outside of work.
Advice to Management: Standardize remote work options more consistently across all departments. This would greatly help with employee morale and retention, especially for roles that don't strictly require an onsite presence. It feels like a big step towards improving overall work-life balance.
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What is Globe Telecom's policy on remote work for their IT roles in Metro Manila?
No answers yet.
What is the general working culture like at Globe Telecom for entry-level IT roles in the Philippines?
No answers yet.
What kind of health and wellness benefits does Globe Telecom offer its employees in the Philippines?
No answers yet.
What is the typical work environment like for a customer service representative at Globe Telecom in the Philippines?
The work environment at Globe Telecom for CSR roles is fast-paced and collaborative, with a strong emphasis on teamwork to meet customer needs. You'll often work in shifts within a modern office setting, and there's a focus on continuous learning to keep up with telecom industry trends.
What is the typical work environment like for a customer service representative at Globe Telecom in Metro Manila?
The work environment at Globe Telecom for customer service roles in Metro Manila is generally fast-paced and team-oriented. Employees often collaborate to meet performance metrics, and there's a focus on professional development within the telecommunications sector.
What is Globe Telecom's policy on remote work for roles in the IT department, and what benefits are available for employees working from home?
Globe Telecom offers hybrid work arrangements for many roles, including IT positions, allowing for a mix of office and remote work. Employees working from home typically receive benefits such as flexible work hours and support for home office setups, contributing to a good work-life balance.
What is the typical work culture like at Globe Telecom for roles in the telecommunications industry in the Philippines?
Globe Telecom fosters a collaborative and fast-paced work environment, encouraging innovation among its employees. The company culture emphasizes continuous learning and professional development, particularly for those in tech and customer-facing roles.
What is the typical work-life balance like for employees in Globe Telecom's IT department in Metro Manila?
Employees at Globe Telecom generally experience a decent work-life balance, especially within the IT department. While project deadlines can sometimes require extra hours, the company culture supports employees in managing their workload effectively. Many find the flexibility offered helps them balance professional responsibilities with personal life.
