Pros: The base salary for a Technical Support Specialist is pretty competitive, especially since I'm remote. I think I got about $65k here, which is solid for the role. They do offer a good 401k match, which is a nice perk. It's easy to sign up for too.
Cons: Health benefits really aren't great; high deductibles make them tough to use. There aren't many options either. Annual raises are super small, barely keeping up with inflation. It's hard to feel like you're growing financially.
Advice to Management: Review health insurance plans and offer better, more affordable options. Also, consider more substantial annual raises for employees.
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