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Overall employee rating

3.0
Based on 8 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
IT Consultant
3.1
28 February 2026
Job Security is Decent, But Watch Out
Pros: As an IT Consultant, I liked the stability when on a long-term client project. This mid-sized company usually has work in the IT services industry. The ability to work remote from home is a real bonus, too.
Cons: Job security can feel uncertain between projects for remote consultants. The client pipeline isn't always clear, which makes you worry about the next assignment. It's a tough spot when you're just waiting around.
Advice to Management: Management should really work on improving the visibility of future projects. It would help remote consultants feel more secure. Maybe create a bench program with clearer objectives too.
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Customer Service Representative
3.0
24 February 2026
Okay Hybrid Setup, But Not Much True Flexibility
Pros: I liked the option to do hybrid work, which is nice for a mid-sized company. Our team's setup allows some remote days, which helps with commuting. The tools for customer support operations are decent.
Cons: True flexible scheduling is hard to come by. My actual work-from-home days often change last minute for Customer Service Representative roles. You don't really get to choose your schedule much, even with the hybrid model.
Advice to Management: Give frontline support roles more actual control over their hybrid schedules. Don't make last-minute changes to remote days. It messes with people's lives.
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Junior Software Developer
3.0
31 January 2026
Leadership could use some more consistency
Pros: It's pretty cool working remote from Seattle, WA. The WFH setup is solid for a Junior Software Developer. You get some decent exposure to various IT services projects.
Cons: Leadership doesn't always communicate well. Sometimes there's conflicting directions for software development tasks. It's tough to know who's really in charge of certain initiatives.
Advice to Management: Try to clarify roles and responsibilities more often. Consistent messaging from the top would help everyone on our development teams.
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Technical Support Specialist
3.1
14 January 2026
Pay's okay, but benefits could be better
Pros: The base salary for a Technical Support Specialist is pretty competitive, especially since I'm remote. I think I got about $65k here, which is solid for the role. They do offer a good 401k match, which is a nice perk. It's easy to sign up for too.
Cons: Health benefits really aren't great; high deductibles make them tough to use. There aren't many options either. Annual raises are super small, barely keeping up with inflation. It's hard to feel like you're growing financially.
Advice to Management: Review health insurance plans and offer better, more affordable options. Also, consider more substantial annual raises for employees.
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Technical Project Manager
2.9
28 December 2025
Leadership needs more consistency and clear vision
Pros: I've really enjoyed my team here. Everyone's pretty collaborative, especially for a fully remote tech services company. It helps a lot with project delivery for technical roles.
Cons: Leadership at eFlexervices can be tough to read. As a Technical Project Manager, I often felt a lack of clear direction from upper management, which impacts our sprint planning. There's not a lot of strategic communication.
Advice to Management: Please work on providing more transparent communication and a clearer strategic roadmap for the company. It would really help everyone, especially those in project management roles, to feel more aligned.
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Software Engineer
3.0
25 December 2025
Hybrid Model is Okay, Could Be Better
Pros: I appreciated the hybrid model for software development roles. We got two days WFH, which was a solid perk for my commute in Austin, TX. It helped a lot with personal appointments.
Cons: The two WFH days were strict though, no real wiggle room if you needed more. And trying to shift office days was a huge hassle. It didn't feel very flexible once you got past the initial setup.
Advice to Management: Consider allowing teams more autonomy in scheduling their hybrid weeks. True work flexibility goes beyond just two fixed WFH days for your Software Engineers.
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Software Engineer
3.1
25 December 2025
Okay Work-Life, but Demanding for Engineers
Pros: The hybrid model is a big plus; you get some WFH days which really helps. For technical roles like mine, the core hours are flexible enough to manage personal appointments in the Dallas office.
Cons: Project deadlines can be pretty intense, especially with client work in the tech industry. It's tough as a Software Engineer to avoid late nights when agile sprints get tight. There's not much downtime after big releases.
Advice to Management: Try to better manage client expectations and resource allocation. It would really help reduce the crunch times for engineering teams and improve overall work-life for employees.
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Customer Support Specialist
2.7
21 December 2025
Culture is okay, but it's changing fast
Pros: I've mostly enjoyed the team spirit here, especially with the remote work setup. Everyone's pretty collaborative as a Customer Support Specialist. We used to have good virtual team-building events, which helped connect us in the tech services industry.
Cons: The culture is shifting though, and not for the better. Management decisions feel really top-down now, without much input from the ground level. It feels like they're cutting down on small perks and the 'startup' atmosphere, making it more rigid and corporate.
Advice to Management: Listen to your employees more. The current top-down approach is hurting morale and the unique company culture we once had.
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