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Overall employee rating

2.9
Based on 11 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
2.9
4 March 2026
Okay place, but culture needs a boost for remote folks
Pros: You get to work on a huge online freelancing platform, which is cool as a Software Engineer. The tech stack is modern enough, and I worked with some really smart people. WFH is standard, so there's good flexibility if you're remote.
Cons: The company culture often felt pretty transactional. It's hard to build strong connections when everyone's remote and focused purely on tasks. Team bonding for remote employees wasn't really a thing, which can make it feel like you're just a cog in the machine.
Advice to Management: Really invest in building a stronger, more inclusive company culture, especially for your remote workforce. Casual hangouts or more structured team-building for our global teams would make a huge difference. Don't just focus on the platform; focus on the people behind it.
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Software Engineer
3.0
25 February 2026
Flexibility is Okay, But You're Always Connected
Pros: As a Software Engineer here, you do get decent work from home options. I could easily adjust my start and end times for personal stuff like appointments. It's a perk of working for an online freelancing platform; they understand remote work.
Cons: The downside is that true work-life balance can be tough. There's an unspoken expectation to be available, even after hours, which blurs the lines. For tech industry roles, it often feels like you're always on call.
Advice to Management: Management should really clarify expectations around availability outside of core hours. It would help improve the actual work-life balance for people, especially for remote roles across different time zones. Define what 'flexible' truly means.
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Frontend Developer
2.9
25 February 2026
Decent for Junior Roles, Limited Growth Potential
Pros: As a Frontend Developer here, the entry-level pay was decent for getting my foot in the door in the gig economy. They do offer some basic health benefits, which is a plus for a remote role.
Cons: The pay raises are pretty minimal, so your salary doesn't keep up with the tech industry standards, especially for more senior developer roles. Retirement benefits are practically non-existent, and the bonus structure isn't transparent.
Advice to Management: Management needs to review the compensation structure, especially for experienced software engineers. Offer more competitive salaries and better long-term benefits to retain talent against other tech companies in Australia.
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Product Manager
2.6
24 February 2026
Fast-paced Tech Culture, Needs More Support
Pros: You learn a ton, especially about the gig economy and online marketplace dynamics. As a Product Manager, I got to work on global features impacting millions. There's a lot of smart people in the Sydney office, which pushes you to grow.
Cons: Work-life balance is tough here, honestly. The culture leans heavily into long hours and tight deadlines, making remote work feel more like constant availability. It's not always the most collaborative environment; sometimes it feels a bit competitive.
Advice to Management: Management needs to focus on fostering a more supportive and less 'sink or swim' culture. Better recognition for effort, not just outcomes, and encouraging actual work-life balance would help a lot for both onsite and remote teams.
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Software Engineer
3.0
24 February 2026
Pay is Okay, Benefits Need a Major Upgrade
Pros: As a Software Engineer working remotely, the base salary was pretty decent for a smaller tech company. I've heard some senior engineering roles get good compensation. The paychecks were always on time, which is important for remote work.
Cons: However, the benefits package isn't competitive compared to other companies in the tech industry. There's no 401k matching, and the health insurance options are pretty limited. It's tough when you see what other large platforms offer for full-time employees.
Advice to Management: Focus on making the benefits package more attractive. Offering 401k matching and better health plans would really help retain talent, especially for software development roles. It's hard to compete just on salary in this market.
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Software Engineer
3.1
24 February 2026
Not a bad spot for a Software Engineer
Pros: For a Software Engineer, the job security feels okay. The core team in the Sydney office is pretty stable. This is a big freelance platform, so it's not going anywhere soon.
Cons: Still, the wider gig economy can be unpredictable. Sometimes, leadership changes direction which makes things feel a bit less secure. I've seen some team restructures, so it's not bulletproof job security.
Advice to Management: Try to communicate strategic shifts more clearly to all teams. Less ambiguity around project longevity would boost morale and job security feelings across the board.
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Software Engineer
3.0
23 February 2026
Leadership here is pretty inconsistent
Pros: I've had some really supportive direct managers who genuinely cared about our team's growth as Software Engineers. There's a lot of freedom in our remote work environment if you get the right lead. The mission of empowering the freelance marketplace is solid.
Cons: The broader executive leadership often feels disconnected from daily operations. They make quick pivots without much explanation, which is tough for agile development cycles. There's not enough clear communication, and it impacts team morale a lot.
Advice to Management: Focus on clearer communication strategies, especially when making big product decisions. Involve mid-level managers more in strategic planning to bridge the gap with individual contributors. Transparency would go a long way.
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Customer Support Specialist
3.1
20 February 2026
Remote work is solid, culture needs work
Pros: I loved the full flexibility of being fully remote. This was huge for my work-life balance. As a Customer Support Specialist, the diverse global team means there's always someone to learn from, which is a big plus for a freelance platform.
Cons: The company culture feels pretty segmented, especially with everyone being remote. It's tough to build real connections, and team bonding is almost non-existent. You can feel like just another cog in a big tech machine.
Advice to Management: Try to foster more genuine connections among remote teams. Virtual team activities aren't enough; consider more structured mentorship or cross-functional projects to combat the isolation.
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Software Engineer
2.9
16 February 2026
Work-Life Balance is a Real Grind Here
Pros: They do offer a solid remote work option, which helps sometimes as a Software Engineer. The flexible hours mean you can fit personal appointments in, which is a big plus.
Cons: But honestly, the work-life balance here is tough. For a tech startup in the gig economy, the expectations are really high. You're often working long hours, especially on big projects for the freelance marketplace.
Advice to Management: Leaders need to seriously look at project timelines. Expectations for the development team are often unrealistic, leading to burnout. Encourage proper boundaries and discourage late-night emails.
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Community Support Specialist
2.7
28 January 2026
Pay is Okay, Benefits Could Be Better
Pros: As a Community Support Specialist, the base pay for entry-level roles was decent for the Manila, Philippines market. You get a standard HMO, which is a solid healthcare benefit for working at a global online freelancing platform.
Cons: Salary growth is pretty slow here, and it's tough to hit bonuses. Don't expect many extra perks beyond the basics, especially if you're not in a senior engineering role.
Advice to Management: Management should revisit the compensation structure for junior roles, especially in terms of bonus attainability and clear salary progression paths. More competitive benefits for long-term employees would also help with retention.
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