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Company Summary

Company Reviews

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system.
Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries.
Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.

Rating Reviews

Rating is calculated based on 8 reviews and is evolving.

Featured Reviews

Customer Success Manager
3.7
15 December 2025
Decent Flexibility for Remote SaaS Work
Pros: The best part is definitely the work-from-home options. As a Customer Success Manager, I really appreciate the flexible hours that let me manage my day. It's great being a fully remote company for many roles in hospitality tech.
Cons: Sometimes meetings get stacked back-to-back, making those flexible hours tough to use. There's still pressure to be available for clients, even though we're remote. Some teams could use more structured time management support.
Advice to Management: Keep pushing for meeting hygiene. Empower team leads to protect focus time better. More clarity on 'core hours' vs. true flexibility would help everyone manage expectations.
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Senior Software Engineer
3.7
31 March 2026
Pay is Okay, Benefits are Pretty Standard
Pros: As a Senior Software Engineer, I've found the base salary pretty competitive for remote work, especially being remote from Texas. They've got a decent 401k match, which is a solid perk. The health insurance is standard for a hospitality tech company.
Cons: Annual raises aren't super impressive; they often just barely keep up with inflation, which is tough. Stock options aren't a huge draw here, unlike some bigger SaaS platform competitors. Would love to see more unique wellness benefits.
Advice to Management: Look into making annual compensation adjustments more impactful for employees. Also, beef up the overall benefits package to really compete with other tech firms in the hospitality tech space.
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Software Engineer
3.3
27 March 2026
Decent Pay, But Benefits Could Improve
Pros: The base salary for a Software Engineer at Cloudbeds is pretty good, especially here in San Diego. For a mid-sized tech company, I think they keep up. They also have decent health insurance plans, which is a relief.
Cons: Honestly, the bonuses aren't amazing, and the stock options are really small. It feels like the total compensation package, beyond just base, could use a boost for those in hospitality tech. I've heard similar things about the 401k matching too.
Advice to Management: I'd really suggest looking into stronger equity programs and improving the 401k matching. It would help retain talent in a competitive market for hospitality tech professionals. Also, more clarity on promotion paths would be great.
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Common Questions About Cloudbeds

What is Cloudbeds' policy on remote work for software engineers?
What is Cloudbeds' policy on remote work for their software engineering roles?
What is the typical work environment like at Cloudbeds for software engineers in San Diego?
What is Cloudbeds' policy on remote work for software engineering roles in Europe?
Does Cloudbeds offer remote work options for software engineers in Europe?
Does Cloudbeds offer remote work options for software engineering roles, and what is the policy on hybrid arrangements for employees in their San Diego office?
What is Cloudbeds' policy on remote work for their software engineering roles, and does it offer flexibility for employees in different time zones?
What is Cloudbeds' policy on remote work for their software engineering roles, and how does it impact team collaboration?
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