Pros: It's solid for remote work, which was huge for my work-life balance as a Customer Success Specialist. You've got a lot of freedom to set your own schedule, which is awesome for customer support roles. It's a true WFH setup.
Cons: But sometimes that flexibility means less direct team collaboration, and communication can get a bit messy across different time zones. Also, career growth in this startup can feel a little self-driven without clear paths. There isn't a strong hybrid option, so it's all or nothing.
Advice to Management: Focus on clearer communication strategies for distributed teams. Maybe look into more structured career development paths for remote employees to foster growth within the company.
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