Overall employee rating

2.9
Based on 11 reviews
5
4
3
2
1
Detail Ratings
Work life balance
2.0
Career Growth
4.0
Work flexibility
3.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Senior Account Manager
3.0
22 April 2026
Leadership has its moments, but needs consistency
Pros: Gary's vision for digital advertising campaigns is inspiring and he truly pushes the creative agency environment forward. As a Senior Account Manager, I've had a lot of autonomy to lead projects, which is great.
Cons: Middle management often feels spread thin and could use more consistent support from upper leadership. The hybrid work model makes clear communication a bit tricky for team leads in the New York office.
Advice to Management: Focus on better developing and supporting your mid-level managers. They're on the front lines and need consistent guidance to lead their teams effectively, especially with the hybrid setup.
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Junior Account Executive
2.6
3 April 2026
Fast-paced agency, decent if you hustle
Pros: You get to work with some really big brands, which is cool for a Junior Account Executive. The social media marketing projects are always exciting. There's good potential for networking in the New York City office, which is a huge plus.
Cons: Job security can feel a bit shaky sometimes, especially if a client account moves or budgets shift. It's a pretty demanding big agency environment, so work-life balance isn't always great. Remote work isn't really an option for my role, it's mostly onsite.
Advice to Management: Try to create more stability for entry-level roles. A clearer path for internal growth would help retain talent in the digital advertising space, especially for those worried about job security.
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Account Coordinator
3.1
27 March 2026
Agency life means long hours, but it's okay
Pros: There's really good energy here, especially in the NYC office. You learn a ton fast, which is great for new digital marketing agency employees. Plus, there's a decent hybrid model for when you need it.
Cons: Work-life balance can be tough for Account Coordinator roles. You should expect late nights and sometimes weekend work to hit campaign deadlines. It's hard to truly disconnect when you're always "on" for clients.
Advice to Management: Try to set clearer boundaries for client expectations. Support teams more to prevent burnout on big campaigns.
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Account Manager
2.9
27 February 2026
Fast-paced, but not always stable for agency life
Pros: I learned so much about social media campaigns and managing big client accounts. New projects always kept things interesting, especially for creative roles. Being in the NYC office meant lots of hands-on experience and quick growth.
Cons: Job security isn't great here. If a client account leaves, your role can quickly be at risk in this large agency. The constant client changes make it hard to feel secure, and onsite work doesn't change that.
Advice to Management: Try to offer more stability, especially when client accounts shift. Communication about potential changes could really help reduce employee anxiety about their roles.
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Social Media Strategist
3.0
26 February 2026
Hybrid model has its ups and downs
Pros: As a Social Media Strategist, I appreciated the hybrid model; it wasn't full-time in the New York City office. Being able to work from home a couple of days a week helped with focus for certain tasks. It's definitely better than being stuck onsite five days straight.
Cons: True work flexibility isn't really there, even with the hybrid setup. There's an expectation to be in the office on specific days, so you can't really choose when you're in or out. For a digital marketing agency, it still feels a bit rigid and not very remote-friendly.
Advice to Management: Consider offering more autonomy on in-office days or exploring truly remote options for some roles. Real flexibility could boost morale.
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Social Media Coordinator
2.9
15 February 2026
Pay's Just Okay, Benefits Are Standard
Pros: The healthcare benefits package is pretty solid for a large advertising agency; it's what you'd expect. We also get some decent discounts and perks, which is a nice touch for those of us in the New York office.
Cons: Honestly, the pay for a Social Media Coordinator isn't great, especially considering the workload and high cost of living in NYC. I've heard similar things for other entry-level digital marketing roles too. Don't expect huge bonuses unless you're senior.
Advice to Management: Seriously look at entry-level salaries, especially for roles like Social Media Coordinator. Retaining good talent in digital marketing means being competitive on pay.
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Account Manager
3.0
11 February 2026
Pay's okay, but benefits could be better
Pros: The base salary for Account Manager roles in the New York City office was competitive when I started. They do have standard health insurance. It's a solid entry point for the digital marketing agency world.
Cons: Raises were really tough to get after the first year. Don't expect much in terms of performance bonuses or extra perks. The overall benefits package, especially for mental health resources, felt pretty basic compared to other big digital agencies. It's not top-tier compensation for client-facing roles.
Advice to Management: Re-evaluate the overall compensation structure, especially annual raises and bonuses for key client-facing roles. Boost the benefits package, particularly health and wellness, to match other big digital agencies.
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Social Media Strategist
3.0
27 January 2026
Growth is there if you push for it
Pros: It's a fast-paced digital marketing agency, so you learn a ton quickly. I got a lot of exposure to big client accounts and different content strategy projects as a Social Media Strategist. It's a decent place to start and build your resume in the industry.
Cons: Career paths aren't super clear, especially for junior roles. You really have to constantly advocate for yourself to move up. Sometimes it feels like you're stuck doing the same tasks for too long without a clear promotion path in the NYC office.
Advice to Management: Create clearer, more transparent progression paths for digital marketing roles, especially for junior staff. It would help retain talent if the path wasn't so ambiguous.
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Social Media Strategist
2.6
12 January 2026
Fast-Paced, Good Experience, But Job Security Is Low
Pros: I gained really solid experience quickly as a Social Media Strategist. You get to work on big brands, which looks great on a resume for anyone in digital marketing. It's definitely a place to learn a ton, especially in the New York City office.
Cons: Job security isn't great; there's pretty high turnover. Teams and projects can change suddenly, which makes things feel unstable. It's hard to feel secure when roles are constantly shifting in this advertising industry.
Advice to Management: Try to reduce the high turnover by offering more stability and clearer career paths. Employees want to feel secure in their agency jobs, not just constantly scrambling.
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Social Media Strategist
2.9
7 December 2025
Expect to Work Hard, Play Hard is Less True
Pros: The pace is really fast, which means you learn a lot quickly. You get to work on some genuinely interesting client campaigns in the advertising agency space. It's a great resume builder for those early in their career.
Cons: Work-life balance is tough, especially as a Social Media Strategist in the New York City office. Long hours are common, and you often feel like you're always 'on.' Weekend check-ins aren't rare, which definitely impacts personal time.
Advice to Management: Management should really look at burnout and encourage employees to set better boundaries. More support for actual work-life balance and less 'always on' pressure would help a lot.
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