Symbos is an Australian-owned and headquartered, digitally enabled group built to deliver exceptional customer and operational outcomes at scale. We bring together specialist brands across customer experience, credit, legal and recoveries, combining accountable local leadership with global delivery capability and technology-enabled transformation.
Trusted by more than 250 clients, Symbos is powered by 2,000+ people across five delivery locations in Australia, New Zealand, Fiji, the Philippines and South Africa. With more than 30 years of cross-industry experience and client relationships spanning 25+ years, we deliver the stability organisations need today, while helping them improve performance, manage risk and evolve with confidence for what is next.
Rating Reviews
Rating is calculated based on
4
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Pros: I really liked the hybrid work model here. We got a good mix of WFH days and office time in the Seattle office. As a Software Engineer, the workload usually felt manageable, around 40-45 hours a week, which is great for the tech industry.
Cons: Sometimes Agile sprints get intense, and we'd have a few late nights. It's not a constant issue, but it does happen. Also, getting time off during peak project cycles can be tough to coordinate with the team.
Advice to Management: Try to smooth out the intensity of those peak sprint cycles. More predictable workloads would really help avoid burnout for engineering teams.
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Pros: The base salary as a Software Engineer here is pretty competitive for Austin, TX. I've always felt fairly compensated financially, especially for a mid-size tech company. They do offer a basic 401k match, which is a nice touch.
Cons: Healthcare benefits are just okay, definitely not top-tier. I wish there were better dental or vision coverage options. Don't expect huge bonuses or stock options like at bigger tech firms.
Advice to Management: Look into improving the healthcare plans and adding more competitive bonus structures to attract top tech talent.
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Pros: Team members are really solid, especially in the Seattle office. There's a decent sense of camaraderie amongst the individual contributors. My direct team was supportive.
Cons: The culture feels a bit too corporate and resistant to change. It's tough to get new ideas adopted, even in agile development teams. Sometimes it feels like they prioritize process over innovation for a big tech company.
Advice to Management: Focus on empowering teams more. Encourage risk-taking and faster decision-making to improve the overall culture. Reduce some of the bureaucratic hurdles for software development projects.
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What is the day-to-day working culture like at Symbos, particularly for a software engineer in their Austin office?
The culture at Symbos is collaborative and fast-paced, with a strong emphasis on teamwork among engineers. Expect regular code reviews and cross-functional project involvement, fostering a supportive environment for professional growth.
What is Symbos's policy on remote or hybrid work for software engineering roles in Austin?
Symbos offers a hybrid work model, allowing software engineers in the Austin area to work from home a couple of days a week. The company balances in-office collaboration with the flexibility of remote work, which has been a good arrangement for many teams.
What is Symbos's policy on remote or hybrid work for their software engineering roles in the Chicago area?
Symbos offers a hybrid work model for many positions, including software engineering roles based in Chicago. Employees typically work in the office a few days a week, with the flexibility to work remotely for the remainder of the week.
