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Company Summary

Company Reviews

Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Rating Reviews

Rating is calculated based on 33 reviews and is evolving.

Featured Reviews

Marketing Coordinator
3.7
14 April 2026
Great Experience in Luxury Fashion, Supportive Team
Pros: Working as a Marketing Coordinator at CHANEL has been a great experience. I've gained so much insight into the luxury fashion industry. The New York team is incredibly supportive, fostering a positive company culture. I really appreciate the emphasis on work-life balance and the hybrid work flexibility. It's a stable environment that values professional development.
Cons: While I enjoy my role, career progression here can feel quite slow compared to smaller companies. It's a large, established brand, so there are multiple layers of approval, which can sometimes slow down project execution. Improving inter-departmental communication would also help streamline workflows and efficiency.
Advice to Management: Continue to foster open communication across departments and explore opportunities to streamline internal approval processes to enhance agility, especially for marketing initiatives. Investing in clearer career pathing could also boost employee morale.
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Boutique Advisor
3.7
1 May 2026
Positive experience in luxury retail
Pros: As a Boutique Advisor, I appreciate the supportive team and learning opportunities in luxury retail. The company fosters a stable environment, and there's good work flexibility for scheduling, which helps maintain a solid work-life balance. It's a positive culture focused on client service.
Cons: Promotion paths can sometimes feel a bit slow to progress. Internal communication could use some streamlining, especially between different store locations, but it's generally manageable.
Advice to Management: Focus on creating clearer, more frequent communication channels across all retail locations to ensure everyone is on the same page. Also, consider developing more transparent and accelerated pathways for career progression.
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Retail Sales Associate
3.4
2 May 2026
Good Culture and Client Interaction in Luxury Retail
Pros: I really like being a Retail Sales Associate here. The team is supportive, and we get good product and clienteling training. It feels like a stable job in the luxury fashion industry.
Cons: Promotion paths can be quite slow here. Also, the retail schedule, with frequent long shifts and variable hours during peak times, definitely makes work-life balance challenging, especially around holidays.
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Common Questions About CHANEL

What is the typical work environment like for a fashion retail associate at Chanel in New York City?
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What is the typical work environment like for a retail associate at Chanel boutiques in Paris?
What is the overall working culture like at Chanel, especially for roles in retail management in New York City?
What is the general working culture like at Chanel, especially for roles in retail or fashion merchandising?
What is the work culture like for a junior buyer at Chanel, especially in relation to collaboration with design teams?
What is the work environment like for client advisors at Chanel's boutiques in Paris?
What is the typical work environment like for a retail associate at Chanel boutiques in New York City?
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