At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we provide purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. The inspiration extends to measurable outcomes through 24/7 service delivery in 15 languages from our offices in the Philippines, India, Vietnam, Morocco, and Bulgaria. Visit eastvantage.com to discover how we can help you succeed.
Rating Reviews
Rating is calculated based on
13
reviews and is evolving.
Pros: The team environment here is really supportive; colleagues are always ready to help out, which makes tackling complex technical issues much easier. There are also good opportunities to learn new skills and grow your technical knowledge. I appreciate the stable environment, and the hybrid work arrangement offers decent work-life balance for someone in IT support. It’s a pretty reliable place to work.
Cons: Sometimes the promotion process feels a bit slow, which can be a bit demotivating if you're looking to advance quickly. Also, communication from higher management isn't always as clear as it could be, especially regarding company-wide changes. Approval processes for certain things can sometimes take longer than expected.
Advice to Management: Focus on streamlining promotion pathways and improving transparent communication channels, especially when it comes to long-term career planning and company direction.
Show more
Pros: Some teams in the Manila office offer a decent hybrid model, which is a huge plus. It helps a lot for managing personal errands, especially in the BPO industry. WFH options are pretty solid when you get them.
Cons: But for project coordinator roles, client demands can really stretch your hours. Sometimes it feels like you're always 'on' and that WFH just means you never really log off, which hurts the work-life balance.
Advice to Management: Management should really emphasize setting clear boundaries for client expectations. It would help prevent burnout among project leads and coordinators.
Show more
Pros: As a Customer Service Representative, I liked the hybrid work option. Getting a few WFH days a week really helps after the initial onsite training. It's a solid perk in the BPO industry, especially navigating traffic in the Manila office.
Cons: The hybrid schedule feels pretty rigid. You don't get much say in which days you're expected onsite. There's not a lot of room for ad-hoc changes, which can be tough if something unexpected pops up. True remote work isn't really an option for most positions here.
Advice to Management: Try to offer a bit more choice in the hybrid schedule or allow for more flexibility on WFH days. It would really help with employee morale.
Show more
What is the typical work environment like at Eastvantage, especially for roles in the BPO industry in the Philippines?
No answers yet.
What is the day-to-day working culture like at Eastvantage for a remote employee in the Philippines?
No answers yet.
What is the typical work environment like at Eastvantage, especially for developers in the Philippines?
No answers yet.
What is the typical working culture like at Eastvantage for a marketing specialist in their Manila office?
Eastvantage fosters a collaborative and results-oriented culture, common in BPO environments supporting global clients. Expect a professional yet engaging atmosphere where teamwork is valued for achieving campaign goals.
What is Eastvantage's policy on remote work for their IT support roles in the Philippines?
Eastvantage offers a hybrid work model, allowing IT support professionals in the Philippines to work from home a few days a week. This setup balances the need for in-office collaboration with the flexibility that many employees value for roles in the BPO industry.
What is the work environment like at Eastvantage for remote employees, particularly for roles like customer service representatives?
Eastvantage fosters a supportive remote work environment, encouraging collaboration through digital tools. For roles like customer service, they provide the necessary resources and flexibility to maintain productivity while working from home.
What is the typical team collaboration like at Eastvantage, especially for remote roles in the Philippines?
Eastvantage fosters a collaborative environment where teams frequently use digital tools for communication and project management. For remote employees in the Philippines, there's a strong emphasis on regular virtual check-ins and team-building activities to maintain cohesion and ensure project alignment.
What is the typical salary range for a Senior Software Engineer at Eastvantage, and what benefits are provided?
For a Senior Software Engineer role at Eastvantage, salaries generally fall within the competitive range for experienced developers in the IT outsourcing industry in the Philippines. Beyond the base salary, employees can expect benefits such as health insurance, paid time off, and opportunities for professional development relevant to the tech sector.
