Firstsource generally fosters a collaborative environment with a focus on teamwork and professional development for its customer service representatives in India. While the pace can be demanding, there's a strong emphasis on continuous learning and support from management to help employees meet performance goals.
Firstsource typically provides comprehensive health insurance coverage, including medical, dental, and vision, for employees and their dependents. They also often offer wellness programs and access to employee assistance programs to support overall well-being for their staff in India.