Black Box is a global leader in digital infrastructure solutions, delivering network and system integration, managed services, and technology products to Fortune 100 and top global enterprises. With a presence across the United States, Europe, India, Asia Pacific, the Middle East, and Latin America, Black Box serves businesses across financial services, technology, healthcare, retail, public services, and manufacturing.
Supported by a global team of around 3,600 professionals and strategic partnerships with leading technology providers, Black Box delivers end-to-end solutions in network integration, digital connectivity infrastructure, data center buildouts, modern workplace solutions, and cybersecurity. Its Technology Products portfolio enhances business operations with cutting-edge solutions in AV, IoT, KVM, Networking, Infrastructure, and Cables.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The `hybrid model` is great; it's not super rigid, which helps with personal appointments and family stuff. As a `Network Engineer` here, I've had some really understanding managers. There's good exposure to various `IT infrastructure` technologies, so you're always learning.
Cons: Work-life balance can be a real struggle, especially when projects are hot. Some weeks I'm definitely pushing past `40 hours`, and it feels like the workload isn't evenly distributed. It's a `corporate` environment, so things can sometimes move slow, which adds stress when you have tight deadlines.
Advice to Management: Try to standardize workload expectations and project planning across different `IT infrastructure` teams. It feels like some `Network Engineers` are consistently swamped while others have it easier. Better resource management would make a huge difference for work-life balance.
Show more
Pros: I appreciate the option for a hybrid model; I'm in the Pittsburgh office 3 days a week. For Network Engineer roles, it's good to have some WFH days to focus on deep work and avoid the commute.
Cons: Work flexibility isn't great if you're not local. They're pretty strict about the hybrid schedule, and it's tough to get full remote approval. There's not much wiggle room on start/end times either, which can be a pain for personal appointments.
Advice to Management: Consider offering more fully remote positions, especially for experienced IT support roles. Being more flexible with daily schedules would also help a lot.
Show more
Pros: The job security is pretty good here. For an IT solutions provider, Black Box offers a stable career path. Benefits are decent, especially the health coverage.
Cons: Company culture feels a bit old-school, not very dynamic. There isn't much room to bring new ideas forward as a Network Engineer. It's a very top-down corporate environment.
Advice to Management: Try to foster more innovation and listen to junior staff ideas. A bit more transparency wouldn't hurt either.
Show more
What is the general working culture like at Black Box for entry-level IT support roles?
The working culture at Black Box for IT support is collaborative and fast-paced, with a strong emphasis on team problem-solving. You'll find a supportive environment where experienced technicians are willing to share knowledge to help you develop your skills.
What is the typical work environment like for a Network Engineer at Black Box?
The work environment for a Network Engineer at Black Box is generally collaborative, with a focus on project-based work and client solutions. Team members often work closely together to troubleshoot complex network issues and implement new technologies for various clients.
What is the general working culture like at Black Box, especially for roles in network engineering?
Black Box fosters a collaborative environment where teamwork is common, particularly within technical teams like network engineering. Expect a focus on delivering solutions for clients, which often means a dedicated approach to project timelines.
What is the typical work environment like for a junior network technician at Black Box?
The culture at Black Box generally fosters collaboration, especially within technical teams. Junior network technicians often find themselves working closely with experienced engineers on client projects, which provides a solid learning experience in a fast-paced IT services environment.
What is the typical work environment like for a junior network engineer at Black Box?
The culture at Black Box is generally collaborative, with teams often working together on complex network solutions for clients. You'll find experienced engineers willing to mentor, which is beneficial for early career professionals in the IT infrastructure sector.
