Pros: The job security at SMRT is pretty solid, which is a big deal in Singapore. As a Maintenance Technician, I appreciate the structured environment and decent benefits package. It's a large corporate company, so things are generally well-organized.
Cons: Work-life balance is a real challenge here, especially with the rotating shifts for rail operations. It's tough to make personal plans when your schedule constantly changes and you're always on onsite shifts. Overtime can feel mandatory sometimes, making it hard to switch off.
Advice to Management: Consider reviewing staffing levels to reduce the reliance on mandatory overtime for essential rail operations. More predictable schedules or better compensation for disrupted personal time would really help improve morale and retention.
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