Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
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Pros: As a Software Engineer at Kaseya, I appreciate the supportive team and continuous learning in IT management software. The hybrid work model in our Miami office offers fantastic flexibility, promoting a good work-life balance. It's a stable tech company with interesting projects and leadership that supports growth.
Cons: Some internal approval processes can be slow, and certain legacy systems make development less efficient. Career progression, while available, could be faster.
Advice to Management: Streamline some of the internal approval processes to boost efficiency and consider investing more in updating older parts of the tech stack. More clear pathways for rapid career progression would also be a great addition.
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Pros: The hybrid model is actually pretty solid on paper for a big corporate company. We get set days for WFH, which is nice for avoiding the Miami commute. It definitely helps some days supporting MSPs.
Cons: Sometimes the 'flexibility' isn't super flexible in practice. As a Technical Account Manager, client needs often mean you're on call, even on WFH days. There's pressure to be in the Miami office more than the set hybrid days, especially for 'impromptu' team meetings.
Advice to Management: Try to really empower managers to offer true flexibility, especially for client-facing roles like Technical Account Managers. The current hybrid model isn't always fitting for everyone in the IT management software industry. Real flexibility matters.
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Pros: The health benefits package here is pretty solid, covering a lot without huge out-of-pocket costs. They also have a decent 401k match, which is a nice perk for a corporate environment. For an IT Support Specialist, the overall package isn't the worst in the IT management software space.
Cons: Base salary is kinda average, honestly. Raises tend to be pretty small, and it's tough to hit those bonus targets, especially for remote roles. You often feel like you're working more hours than the pay reflects, which is common in demanding MSP solutions.
Advice to Management: Re-evaluate the base salary structure and make bonus goals more attainable for individual contributors. Recognizing hard work, especially in demanding roles like IT support for MSP solutions, would go a long way.
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What is the typical salary range for a software engineer at Kaseya, and how does it compare to other tech companies in the Miami area?
No answers yet.
What is Kaseya's policy on remote work for software engineers in their European offices?
No answers yet.
What is Kaseya's policy on remote work for their software development roles in the US?
No answers yet.
What is the typical management style like at Kaseya, especially for software engineers in their Miami office?
Management at Kaseya often emphasizes a results-oriented approach, with team leads and managers providing clear direction on project goals. While expectations are high, there's also an openness to feedback and collaborative problem-solving, fostering a dynamic environment for tech professionals.
What is Kaseya's policy on remote work for software engineering roles in the US?
Kaseya offers a hybrid work model for many roles, including software engineering positions across their US offices. While some teams may require specific days in the office, there is flexibility for remote work, depending on the team's needs and your manager's discretion. This approach balances in-person collaboration with the benefits of remote flexibility for their US-based tech talent.
What is the typical day-to-day like for a software engineer at Kaseya, and how does the management team support their team's growth?
Engineers at Kaseya often work in agile teams, focusing on developing and improving their SaaS platforms. Management typically offers regular one-on-one meetings and encourages participation in internal training programs to foster professional development and ensure alignment with project goals.
What is the typical work-life balance like for a software engineer at Kaseya, particularly in their Miami office?
Kaseya generally promotes a results-oriented work environment, with many engineers finding a good balance. While project deadlines can sometimes require extra effort, the company culture supports flexibility, allowing for adjustment around personal commitments for its tech teams.
What is the typical work-life balance like for software engineers at Kaseya, especially in their Miami office?
Software engineers at Kaseya generally experience a reasonable work-life balance, with expectations that align with typical tech industry demands. While project deadlines can occasionally require extra hours, the company culture supports a structure where personal time is respected.