Kinetic IT has come a long way since opening its doors in 1995, emerging as one of Australia’s leading ICT managed services providers. A proud Australian-owned company, Kinetic IT’s operations spread across the country with offices located in Western Australian, the Northern Territory, Victoria and New South Wales. Our team of more than 1200 experienced staff deliver quality services to large and complex IT environments across a range of industries, including government, corporate, resources and utilities sectors.
We value our longstanding relationships with our customers, striving to provide tailored services aligned with each individual organisation’s vision. A key component of Kinetic IT’s success has been its dedication to proven processes and frameworks. As one of Australia’s first adopters of ITIL Service Management methodologies, we continue to deliver training programs to the rest of the ICT industry as an accredited training provider and examination centre.
Kinetic IT’s people-focused culture ensures we maintain a vibrant and dynamic workplace that embraces both teamwork and individuality. We provide ample training opportunities and dedicated career paths for our staff, making us a recognised employer of choice.
Rating Reviews
Rating is calculated based on
6
reviews and is evolving.
Pros: I liked that we had a hybrid model; getting to work from home a couple days a week was good. For IT Support Engineer roles, it's pretty standard in the tech industry. It helps with the commute in Perth, WA.
Cons: The remote work isn't consistent across all teams. Some colleagues barely get any WFH, even though their jobs could easily be remote. This lack of uniform flexibility makes it feel a bit unfair sometimes.
Advice to Management: Try to standardize work flexibility policies across all departments. If some IT services roles can be mostly remote, let everyone who can have that option. It'd boost morale and retention.
Show more
Pros: Many teams have a really supportive vibe, especially if you're working directly in technical support. You often get to collaborate with knowledgeable people in the Perth office. It's a solid place to learn for entry-level IT roles in managed services.
Cons: The company culture can feel a bit siloed between different departments. Sometimes there's a lack of clear communication from upper management, which is tough. It's a large corporate environment, so things can move slowly.
Advice to Management: Try to foster more cross-departmental collaboration and improve communication channels. Make sure everyone feels connected to the company's overall vision, especially in a large IT firm like this.
Show more
Pros: The job security for a Systems Administrator is pretty solid, especially if you're comfortable with the daily grind of IT support. People are generally helpful in the Perth office, and there's a good sense of camaraderie among the engineers.
Cons: Career growth really drags. You don't get clear paths to move into more advanced infrastructure management. You can easily stay in the same role for years, even when you want to pick up new cybersecurity skills or aim for leadership.
Advice to Management: Management needs to create clearer career progression plans for technical staff. Investing in training for advanced IT infrastructure skills would help retain talent and show a commitment to employee development.
Show more
What is the team collaboration like at Kinetic IT, especially for remote IT support roles?
Kinetic IT fosters a collaborative environment where teams often use digital tools to stay connected, even for remote IT support positions. Expect regular check-ins and project-based teamwork to ensure everyone stays aligned and supported.
What is the typical working culture like for IT professionals at Kinetic IT, particularly regarding team collaboration and autonomy?
Kinetic IT fosters a collaborative IT culture where teams often work together on projects, sharing knowledge and supporting each other. While collaboration is key, there's also a good level of autonomy for IT professionals to manage their tasks and contribute independently within project scopes.
What is the typical team dynamic like for IT support roles at Kinetic IT in Perth?
Teams at Kinetic IT often operate with a collaborative approach, especially within IT support functions in Perth. You'll find a focus on knowledge sharing and mutual assistance to resolve client issues efficiently.
What is the team dynamic like at Kinetic IT for IT support roles in Perth?
Teams at Kinetic IT are generally collaborative, with a focus on shared problem-solving for IT support in Perth. You'll find a blend of experienced professionals and newer team members, all working towards common client objectives.
What is the day-to-day working culture like at Kinetic IT, especially regarding team collaboration for IT support roles?
The culture at Kinetic IT emphasizes collaboration, particularly for IT support teams working across various client sites. You'll find a strong sense of teamwork where sharing knowledge and assisting colleagues is common practice, fostering a supportive environment for problem-solving.
