Banner image for UnionBank

Overall employee rating

3.0
Based on 15 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Junior Relationship Manager
3.9
26 April 2026
Great Place to Learn and Grow in Banking
Pros: I've really enjoyed my time as a Junior Relationship Manager at UnionBank in Manila. It's a great environment for professional development, especially with their strong focus on digital transformation in the banking industry. My colleagues are super supportive, and there are always opportunities to learn new skills. The company culture encourages innovation, and I feel like my contributions are valued. Plus, it's a stable company, which is a big plus for job security.
Cons: The only minor drawback I've noticed is that the promotion process can sometimes feel a bit slow for some roles, even with strong performance. Also, there are occasional busy periods, which can impact work-life balance temporarily. Communication flow could also improve between different departments to streamline project handoffs a bit more efficiently. Overall, minor points, but worth mentioning.
Advice to Management: Continue to invest in streamlining internal communication channels and explore ways to accelerate career progression paths for high-performing employees.
Show more
Credit Analyst
3.0
19 April 2026
Okay for Stability, Growth is Slow
Pros: It's a stable place to work, which is good for job security in the banking industry. They had a decent WFH setup for a while, which was a huge help for work-life balance.
Cons: Career growth as a Credit Analyst is pretty slow here, honestly. There aren't many clear paths to move up, and internal training doesn't really push you for bigger roles in this big corporate bank.
Advice to Management: Focus more on clear career paths and skill development programs. Help employees, especially those in back-office roles like Credit Analysts, see a future beyond their current desk.
Show more
Customer Service Representative
3.0
4 March 2026
Flexibility is tough for branch roles
Pros: The pay and benefits are decent for the banking sector. There's good job security here, which is a plus in a big corporate environment. Some of the back-office teams reportedly have decent WFH options now.
Cons: As a Customer Service Representative, my schedule is pretty rigid. Work flexibility is a real struggle in branch operations; we're mostly onsite. Getting approval for any schedule changes feels impossible.
Advice to Management: Try to explore more flexible scheduling for frontline Customer Service Representatives, even if it's just compressed workweeks. It'd really boost morale for those in branch operations within the financial services industry.
Show more

Latest jobs from UnionBank

More jobs
Software Engineer
3.4
1 March 2026
Work-life balance is a mixed bag here
Pros: As a Software Engineer in the Makati City office, the hybrid work setup is a decent perk. You get a few days working from home, which really helps with the commute. Standard 9-to-6 workdays are mostly respected outside of major project deadlines.
Cons: When you're working on new digital banking products, the deadlines can be brutal. You'll definitely be putting in extra hours, sometimes even on weekends, to meet project milestones. It's not a consistent 40-hour week, and that can be draining.
Advice to Management: Try to better manage project scopes and timelines for IT teams. A more predictable schedule would really boost morale and prevent burnout, especially for those in critical digital transformation roles.
Show more
Client Service Representative
2.9
28 February 2026
Okay for starting out, but career growth is slow
Pros: You get solid training for retail banking operations. Good for fresh grads to get their foot in the door in financial services. The team at the Makati City office is generally supportive and helpful.
Cons: Career progression as a Client Service Representative is really slow. It's hard to get promoted or even move departments. There aren't many clear paths for growth beyond entry-level banking roles, especially for onsite work.
Advice to Management: Create more structured career development plans for employees, especially in branch operations. Make it clearer how people can advance beyond their current roles.
Show more
Credit Analyst
2.9
15 February 2026
Decent Pay, Job Security Not What It Was
Pros: UnionBank is a large financial institution, so it's not going anywhere soon. That gives some peace of mind. The pay and benefits are actually pretty good for banking roles here.
Cons: Job security isn't like before. As a Credit Analyst, I've seen a lot of changes and internal moves. It makes you wonder about the long-term for some positions, especially with all the digital transformation.
Advice to Management: Be more transparent about future plans and how digital transformation impacts specific roles. This would help a lot with employee morale and reduce uncertainty.
Show more
Credit Analyst
3.1
13 February 2026
Okay Work-Life, Demanding for Credit Analysts
Pros: For a role in the financial services industry, the hybrid work model is a decent perk. You get some flexibility, which helps with personal stuff. Standard hours are mostly respected.
Cons: As a Credit Analyst, it can get pretty hectic, especially during month-end. You'll work longer hours then. Sometimes the workload feels heavy for the team.
Advice to Management: Try to better distribute the workload, especially during peak reporting periods, to prevent burnout for the Credit Analyst teams.
Show more
Junior Relationship Manager
2.9
7 February 2026
Decent Start, Slow Climb for Career Growth
Pros: You get solid experience with diverse clients in retail banking. It's a big corporate bank, so there are structured training programs available, which is good for new hires. You learn a lot about compliance and operations in the Manila office.
Cons: Career progression is really slow for Junior Relationship Manager roles. Internal promotions are tough to get; it feels like they often hire externally instead. It's hard to move up without really pushing hard for years.
Advice to Management: Focus more on internal talent development and create clearer pathways for promotion. Recognize and reward loyal employees who want to grow within the company.
Show more
Branch Manager
2.9
3 February 2026
Leadership is just okay, needs more consistency
Pros: My immediate team and supervisor are great, they really support each other. I've gained a lot of experience in retail banking and managing branch operations. The onsite environment at the Manila office fosters good team collaboration.
Cons: Upper leadership in corporate banking often changes direction, which makes it tough for us as Branch Managers. There's not enough clear communication from the executive level down to the ground. It feels like they're a bit out of touch sometimes.
Advice to Management: Focus on clearer, more consistent strategic communication across the organization. Give branch managers more autonomy and tools to respond quickly to market changes without constant top-down interference.
Show more
Junior Software Engineer
3.3
31 January 2026
Okay balance for a fintech role, but not perfect
Pros: The work-life balance here is decent most of the time, especially when there aren't major deadlines. For a Junior Software Engineer in Metro Manila, the WFH flexibility is a huge plus. It helps a lot with commutes and personal time, which is nice for the fintech industry.
Cons: It can get pretty demanding during project sprints. We often find ourselves working longer hours to meet tight deadlines, which impacts family time. This crunch happens more often for tech roles, and it sometimes feels like planning could be better.
Advice to Management: Focus on more realistic project timelines. Better resource allocation would really help prevent burnout during peak times for tech teams.
Show more

See More Companies

Are you sure?

Once you confirm, please note that this action cannot be undone.