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Company Summary

Company Reviews

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 800 stores, or can even come to you.

Rating Reviews

Rating is calculated based on 12 reviews and is evolving.

Featured Reviews

Software Engineer
4.1
3 May 2026
Great place for a Software Engineer to grow
Pros: As a Software Engineer in Nashville's tech industry, Asurion offers great career growth and learning opportunities. We work on challenging projects, constantly expanding technical skills. My team is super collaborative and supportive. It's a stable environment with a real focus on development.
Cons: Some internal approval processes can be slow, occasionally impacting project timelines. It's a minor frustration when trying to innovate quickly. Also, certain legacy systems can make things more complex than necessary.
Advice to Management: Consider ways to streamline some of the internal approval processes to help accelerate project delivery and innovation.
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Software Engineer
3.9
6 May 2026
Great Place for Tech Talent, Good Work-Life
Pros: As a Software Engineer in Nashville, the hybrid work model and work flexibility are excellent, really helping with my work-life balance. I've learned so much in this tech solutions environment and my team is incredibly supportive. It's a stable company with good learning opportunities.
Cons: Career progression can feel a bit slow at times. Also, dealing with some older legacy systems can be challenging and internal processes sometimes slow things down, requiring too many approvals.
Advice to Management: Focus on speeding up career progression paths and modernizing some of the legacy tech. Streamlining internal approval processes would also greatly improve efficiency.
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Technical Support Representative
3.9
6 May 2026
Great Flexibility for a Technical Support Role
Pros: I've been a Technical Support Representative at Asurion for a while. The work flexibility is great, especially with remote options in consumer electronics protection. Management supports a decent work-life balance. My colleagues are supportive, and there are good opportunities to learn new tech skills and grow within the tech support field.
Cons: Sometimes the approval process for internal changes can be a bit slow. Promotion paths aren't always super clear, which can be a minor frustration for career growth.
Advice to Management: Clarify promotion pathways to help employees better understand career progression.
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Common Questions About Asurion

What is Asurion's policy on remote work for their tech roles in the Nashville area?
What is Asurion's policy on remote work for their tech roles, and is there flexibility for employees based in major tech hubs like Nashville?
What is Asurion's policy on remote work for tech roles in the Nashville area, and how has it evolved?
What is the typical work environment like for a software engineer at Asurion, especially regarding team collaboration and innovation?
What is Asurion's policy on remote work for technical roles in Nashville?
What is the work-from-home policy like for remote tech support roles at Asurion?
What is the work-from-home policy like for remote roles at Asurion, especially for customer support positions?
What is the day-to-day culture like for a software engineer at Asurion?
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